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911 Telecommunicator-City of Springfield MO

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Job Status Accepting Applications
Date Posted 6/22/15
Location Springfield, MO
Duration Close date: 07/03/15
How to Apply

The City of Springfield accepts on-line applications only on our website:

Job Description

Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS).  Determines the appropriate call types and course of action based on the nature of the calls.  To receive incident reports, including emergency calls through 911, and simultaneously enter information into the computer.  To operate public safety dispatching equipment for multiple jurisdictions and agencies.

Requires one year of experience in emergency communications/dispatch work; or 2 years of experience in a multi-tasking, high public contact work environment; or possession of 60 semester hours from an accredited college/university; or any combination of education and experience that would provide the incumbent with the necessary knowledge, skills and abilities.  Must type accurately at a rate of approximately 40 WPM. 


The complete salary range is $14.41 - $20.17 Hourly*.  *shift differential is paid per hour for 2nd ($.50) and 3rd ($1.00) shift assignments in addition to base pay.  (Starting salary is typically at the beginning of the range depending on individual qualifications and budget authorization)


SCHEDULE:  Ten hour shifts, four days per work week, with varying shift start times throughout the 24-hour period.  During training, employees may be required to work any shift to complete the tasks required to complete the training process.  Due to the flexible nature of the trainee's schedule during the first year, outside secondary employment will not be approved while the candidate is in the training process.  After completing the training process, employees will be assigned shifts according to a yearly shift bid process by seniority and staffing needs of the department.


The City of Springfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.




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