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Communications Manager MedStar Mobile Healthcare Fort Worth TX

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MedStar Mobile Healthcare, the exclusive emergency and non-emergency ambulance service provider for Fort Worth, Texas and fourteen other cities, is currently seeking a Communications Manager to lead its state-of-the-art Communication’s Center. MedStar serves a community of more than 900,000 citizens residing in an area of approximately 421 square miles located in the Dallas-Fort Worth Metroplex in North Texas. The Communications’ Center is the heart of this sophisticated high performance system and the Communications Manager is responsible for the operational development, daily management and administration of the center providing emergency medical dispatch and communication services. This position also manages the responsibilities and performance of the EMD-Q Supervisor, Q Coordinator, Communications Supervisors and System Status Controllers. This position reports to the organization’s Executive Director and is considered a key member of the management team. Salary is commensurate with experience and comes with an attractive benefits offering.



·        Bachelor’s Degree in Business Administration or related field AND a minimum of seven years of management experience, OR a similar combination of education and experience

·        Current AEMD and BCLS certifications

·        EMD-Q Certification or the ability to obtain certification within 6 months of filling the position

·        Knowledge of Computer Aided Dispatch, E-911 technology, 800 MHz Radio and relevant regulations

·        Ability to perform all job requirements for active System Status Controller and EMD-Q

·        A thorough grasp of System Status Management and unit hour utilization concept

·        Knowledge of research methods, survey techniques and statistical and/or financial methodologies

·        Knowledge of emergency medical services and civil preparedness procedures

·        Skills in communicating with other city employees and the public by oral and written means

·        Ability to plan, organize, monitor, and evaluate subordinate’s work assignments to accomplish unit objectives

·        Ability to receive detailed information through oral communication, and to make fine discriminations in sound

·        Ability to perform a variety of physical skills, including but not limited to seeing, calculating, typing and writing

·        Ability to operate a variety of office equipment including, but not limited to, PC, telephone, and CAD system

·        Have working knowledge of instructing the adult learner

·        Ability to collect, analyze and prepare high quality written reports

·        Ability to plan, organize, schedule and monitor complex reports

·        Ability to establish and maintain effective working relationship with employees, clients, vendors, and patients



·        Knowledge of the Just Culture Model


To Apply:

This search is being conducted by Health Care Visions, please send or email a confidential letter of interest and a resume to:


Health Care Visions

c/o Steven L. Athey

201 Morning Dove Court

Argyle, TX 76226


Phone: 940-367-3280


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