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Communications Manager - City of Napa (CA)

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Position Available:

Communications Manager

Position #:  


Job Status: 

Full Time

Salary Range:

$87,872-$106,153 plus an excellent benefits package that includes CalPERS retirement, 13 paid holidays per year, medical/dental insurance, life insurance. Click here to learn more about the benefits package.

Minimum Requirements:


Equivalent to a Bachelor’s Degree from an accredited college or university with major course work in business administration, public administration, criminal justice or a closely related field. Completion of an Associate’s Degree combined with an additional two years (for a total of 4 years) of public safety communications dispatch supervisory experience may be substituted for the bachelor’s degree.


Five years of increasingly responsible experience working in a public safety communications environment which included at least two years of supervisory responsibility.

Job Description:   

The successful Communications Manager will be a leader who will ensure that the daily operations of the Dispatch Center continue to provide prompt, professional quality service to the community. It will be essential that the candidate selected will have the interpersonal skills to ensure that the Center staff remain trained and motivated and the political savvy to serve as the primary liaison between the City and our partner agencies, including overseeing the renewal of the contracts for dispatch services. This person will have the project management experience and technical background to shepherd upcoming enhancements to the technology which will allow the center to stay current with contemporary public safety tools and programs, including upgrading our existing Intergraph CAD system, implementation of Text 911 service and the Medical Priority Dispatch System (MPDS) program.

The Napa Central Dispatch is the primary answer point for all 911 emergency calls for the City of Napa, City of American Canyon, Town of Yountville, and all unincorporated areas of Napa County. The center dispatches for the Napa Police Department, Napa County Sheriff's Department, the American Canyon Police Department, the Napa Fire Department, the American Canyon Fire Department and AMR Ambulance Service. The center is staffed by four Supervisors, 20 full-time Dispatchers, five Public Safety Dispatch Call Takers, and two part-time Dispatchers and processes approximately 115,000 calls per year.

Located in an idyllic setting in Northern California, the City of Napa’s historic character, natural beauty, and unique attractions have enabled it to become a quality residential community as well as one of the nation’s premier tourist destinations. Committed to integrity, professionalism and loyalty, the Napa Police Department strives to be a model organization, recognized and acknowledged by the public and its peers. The Department’s highest priority is to ensure that the community remains a safe haven, allowing residents and visitors alike to enjoy a high quality of life.



How to Apply:  

Applications will be accepted August 14, 2014 through September 7, 2014 at 11:59 pm PDT.


To apply visit the City of Napa’s website at to submit an online application.


The City of Napa is an Equal Opportunity Employer

Application Deadline:


9/7/14 at 11:59 pm PDT



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