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Las Vegas Metro Police Department Selects Airbus DS Communications' VESTA 9-1-1 Solution
Las Vegas Metropolitan Police Department moves toward Next Generation 9-1-1 capabilities with VESTA 9-1-1
Airbus DS Communications, an entity of Airbus Defense and Space, has been selected by the Las Vegas Metropolitan Police Department (LVMPD) to upgrade the city’s emergency call taking system with the VESTA® 9-1-1 solution, making the municipality Next Generation ready.
An Airbus DS Communications customer since 1999, LVMPD selected the VESTA 9-1-1 solution due to the track record of its existing Airbus DS Communications system and the technical support the company provides.
LVMPD’s new VESTA 9-1-1 solution includes 106 call taking positions responding to the approximately 3.5 million emergency and non-emergency calls received every year. The equipment configuration is geodiverse, making the system more robust in the case of a localized failure.
Michael Barnbeck, Director of Radio Systems Bureau said, “Our agency is very pleased that we are upgrading our system with a proven solution and reliable partner. We know our new system will ensure the safety of our citizens and the 42 million tourists who visit us every year. We have the right building block for next generation technology for our community.”
Included in the system are a number of expanded capabilities to increase the effectiveness of the city’s 9-1-1 operations. The VESTA 9-1-1 Activity View module is a powerful management tool that gives real-time insights into call volume, call duration and response times, among many others. The VESTA™ Analytics MIS solution will provide LVMPD advanced data mining capabilities so that supervisorsknow how their call center is performing at all times. Airbus DS Communications’Managed Services will remotely monitor LVMPD’s VESTA 9-1-1 system 24/7 to ensure every piece is functioning at full capacity.
The agreement with LVMPD is for ten years and includes implementation, support services and full system upgrade. For more information on Airbus DS Communications, the home of VESTA, visit Airbus-DSComm.com.
- Corporate News/9-1-1magazine.com (via Airbus-DS Communications, 7/1/15)