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Oceanside (CA) enjoys long-term benefits with modular Mobile Data Computing system
New mobile data computers (MDCs) for emergency response vehicles have allowed the City of Oceanside, Calif., to match computer lifecycle to police and fire vehicles’ lifecycles. The Data911 MDCs are now installed in 65 police vehicles and 25 fire department vehicles, which are used to answer nearly 100,000 emergency calls per year.
The city previously used rugged laptops that frequently failed, or had short life spans that resulted in high replacement and repair costs. The city began searching for a more reliable system, with IT, fleet, and the Police and Fire departments working together to test various computer types before installing the Data 911 MDCs in 2005.
Ten years after initial purchase, city employees explained why they chose the system and why they’re still using it.
“It was an overwhelming decision to quit testing other systems and stay strictly with Data911—due mostly to the functionality,” stated Jeff Hart, Fleet Supervisor & Manager for the City of Oceanside.
Fleet’s main concern was the previous system lasted only two years, which was shorter than the patrol vehicle’s six-year life cycle. Fleet Supervisor Jeff Hart said that the new MDCs get at least five to seven years, which perfectly aligns with the life span of patrol vehicles.
The Information Technology department, which ensures all network, computers, and technology is up and running, commented on the reliability of the systems and the ease of swapping out components if needed. Both Police and Fire users alike were impressed with the ease of use, lack of complicated controls, and durability of the Data911 MDCs.
Data911 is known for their unique value proposition and modular upgrade path on their M Series MDCs, which provide the greatest long-term value in a rugged mobile computer by allowing users to upgrade components individually while preserving the full-functionality of the system
To learn more, visit www.Data911.com
- Corporate News/9-1-1magazine.com (via Data911, 4/20/15)
Photo via Data911