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9-1-1 & Tech Industry Experts Successfully Test 21st Century 9-1-1 Capabilities & Features

Date: 2013-11-14
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Last week, representatives from more than two dozen public safety service providers came together to test the features that would enable 9-1-1 centers across the country to keep pace with consumer technologies and introduce multimedia “call” capabilities, allowing  text, images, and real-time video to be sent from those in need of emergency assistance directly to 9-1-1 call takers.

This Industry Collaboration Event, dubbed “ICE 8”, focused on testing interfaces for logging of processing events and recording NG9-1-1 multimedia and call data, as well as interfaces for retrieving and reproducing both. NENA’s “i3” NG9-1-1 standard specifies the system interfaces that were tested at ICE 8.

Intrado, a leading provider of 9-1-1 technology solutions, continued in its commitment to development of the i3 architecture through its participation in the ICE8 Event.  Relative to ICE8, Paul Guest, Director of Product Management at Intrado noted, “This event focused on delivery of calls to recorders in an i3 environment, but more importantly, ICE8 was the first time all i3 architecture elements were in place to demonstrate end-to-end i3 call delivery.  The significant vendor collaboration at this event will lead to improved definition within the NENA i3 architecture and overall industry readiness to support next generation 9-1-1 capabilities.” 

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GeoComm also helped support end-to-end tests at ICE 8.  The following interactions and protocols were evaluated, specifically, as they relate to the ECRF/LVF (The Emergency Call Routing Function/Location Validation Function):

  • State-level LoST queries using civic and geodetic locations
  • Default routing and error handling at the ECRF and ESRP level
  • Interaction with i3-compliant call recorders and loggers


“GeoComm remains committed to NENA’s vision of Next-Generation 9-1-1. By participating in ICE 8 and helping plan the event, we had the opportunity to test interoperability and adherence to standards – not just for GeoComm’s ECRF/LVF, but for all vendors attending the event,” stated Brooks Shannon, Product Manager at GeoComm.  “The high degree of face-to-face collaboration among vendors was fantastic, which helped make this ICE, like past events, a significant contributor to the advancement of 9-1-1.”

“Through the ICE initiative, NENA is proud to provide a space for all relevant players to come together in an open, collaborative atmosphere to test the products and services that will ultimately enable Next Generation 9-1-1 and improve emergency responses for all citizens in need,” said NENA President Bernard Brown, ENP. “We thank the Illinois Institute of Technology for hosting this critical event and INdigital for assisting in establishing the network connectivity between participants.”

Additional ICE program details are available at .

About NENA: The 9-1-1 Association
The National Emergency Number Association (NENA) serves its members and the greater public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. The association works with public policy leaders; emergency services and telecommunications industry partners; like-minded public safety associations; and other stakeholder groups to develop and carry out critical programs and initiatives to improve 9-1-1; to facilitate the creation of an IP-based Next Generation 9-1-1 system; and to establish industry leading standards, training, and certifications. Find out more at

- Corporate News/ (via Intrado & GeoComm, 11/14/13)


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