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Wayne County 9-1-1 Communications Center Selects Intergraph

Date: 2015-08-18
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The Wayne County, New York, 9-1-1 Communications Center has selected an integrated suite of public safety software from Intergraph®. Wayne County’s 9-1-1 center is the first agency to acquire the new Intergraph Express Implementation, an out-of-the-box solution for dispatch, records management, mobility and integration.

Leveraging a pre-configured set up, Intergraph Express Implementation provides cost-conscious U.S. agencies with access to the same suite of industry-leading Intergraph software deployed by national, regional and local public safety agencies around the world.

Wayne County’s implementation includes the latest version of Intergraph’s Computer-Aided Dispatch system, I/CAD; inPURSUIT WebRMS, a cloud-deployable, enterprise information management system; Mobile for Public Safety and Intergraph Mobile Responder®, which extend incident management capabilities to laptops, tablets and smartphones; and EdgeFrontier®, an integration platform that enables rapid, affordable interface development tailored to the needs of an organization.

The new solution will provide the Wayne County 9-1-1 center and local public safety agencies with a number of dispatch and records management capabilities previously unavailable in the county’s old systems; enhancements that will improve information management, situational awareness for dispatchers and first responders and overall public safety.

Wayne County’s 9-1-1 Communications Center is the primary Public Safety Answering Point (PSAP) for calls originating in the county of 93,000 residents. It serves 10 law enforcement agencies, including the sheriff’s office; 29 fire departments and 22 emergency medical services (EMS) agencies. In 2014, the center processed more than 221,000 calls for services, resulting in 92,000 incidents for police, fire and EMS. Wayne County contracted with Intergraph Government Solutions and will work with Intergraph’s U.S. public safety team on the implementation.

For more information, visit

- Corporate News/ (via Intergraph, 8/17/15)



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