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Motorola Solutions Provides South Carolina's Kershaw County with Fully Integrated Text-to-9-1-1 Solution
Advanced 9-1-1® solution supports text messages when calling 9-1-1 is not an option
Motorola Solutions, Inc. has announced the successful implementation of an Advanced 9-1-1® text-to-9-1-1 solution giving callers a new method to contact emergency services in Kershaw County, South Carolina, when voice calling is not an option. Today, less than 4 percent of dispatch centers in the country are prepared to receive text-to-9-1-1, making Kershaw County a leader in the adoption of this new technology.
“The implementation of Motorola Solutions’ text-to-9-1-1 application was by far the most seamless project I’ve had the opportunity to be a part of during the 36 years I’ve been in public safety,” said Kirk Stropes, deputy director, E-9-1-1 Communications, Kershaw County. “We are always striving to bring the best solutions to Kershaw County, and this 9-1-1 solution upgrade will provide citizens with a new way to contact emergency services when voice calling is not available.”
Serving a population of over 62,500 people, Kershaw County is the first agency in South Carolina to implement a fully integrated text-to-9-1-1 solution, which enables better communications between first responders and the community, including the hard-of-hearing, speech-impaired and Deaf populations.
Motorola Solutions’ continued collaboration with Intrado, a highly respected leader in the development and deployment of emergency 9-1-1 response solutions and services, in Kershaw County and elsewhere provides the tools to help dispatch centers adopt the next phase of next-generation 9-1-1 (NG9-1-1) to better protect their communities.
The Kershaw County 9-1-1 dispatchers receive more than 100,000 calls for assistance each year and provide dispatch for one county sheriff department, one emergency medical services (EMS) department, three police departments and 17 fire departments.
- Corporate News/9-1-1magazine.com (via Motorola Solutions, 1/27/15)