General Dynamics - Pathfinder Ad

9-1-1 Magazine: Managing Emergency Communications

Priority Dispatch

Navigator 2018




Stratus Technologies

CAD, NG911 & Records Management


Recording Systems


Facilities Planning and Design

First Contact 911

Training Trends & Tactics




Holland Co     
Mobile Command Vehicles



Airbus DS Communications and NICE Expand Strategic Technology Partnership for NG9-1-1

Date: 2016-06-14
Share |

Airbus DS Communications to offer NICE’s certified, integrated NG9-1-1-ready solutions for recording and incident information management


Emergency communications centers are adopting text-to-9-1-1 in growing numbers and investing in future-ready technology for managing calls, radio and texts as well as all types of multimedia communications. Now, NICE and Airbus DS Communications, Inc, an entity of Airbus Defense and Space, are expanding their technology partnership to better equip Public Safety Answering Points (PSAPs) with integrated, end-to-end solutions for managing these communications.

Airbus DS Communications will offer NICE’s suite of NG9-1-1-ready solutions to its customers. This includes NICE solutions for audio recording, text-to-9-1-1 logging, screen capture and NICE Inform, the industry-leading digital evidence management solution. The offering further expands Airbus DS Communications’ already robust VESTA® next generation public safety communications solutions, which span NG9-1-1, land mobile radio and emergency notification.


NICE and Airbus DS Communications are deploying their integrated solution at seven Brazos Valley Council of Governments (BVCOG) sites in Texas. BVCOG is currently taking text-to-9-1-1 calls through the VESTA 9-1-1 integrated VESTA SMS system and will capture and manage these text communications—along with 9-1-1 and radio audio—using NRX and NICE Inform to create a unified, complete incident reconstruction environment.

“NICE’s NG9-1-1-ready solutions complement our VESTA suite and we are excited to offer them to our customers,” said Bob Freinberg, CEO of Airbus DS Communications. “PSAPs need proven solutions to manage greater volume and a variety of information sources throughout the call handling process. By integrating VESTA and NICE Inform solutions, we’re providing an end-to-end call handling system that addresses these challenges unlike anything else in the market.”

“The Public Safety world is constantly evolving, and NICE and Airbus DS Communications share the common vision that in order to serve our customers’ needs, our solutions must provide a sound investment today, while assuring readiness fortomorrow,” said Chris Wooten, Executive Vice President, NICE. “This is one reason that PSAPs are adopting VESTA and NICE Inform solutions in record numbers. We look forward to strengthening our collaboration with Airbus DS Communications so more PSAPs can benefit from our future-ready solutions.”

- Corporate News/ (via NICE Systems, 6/13/16)



Show: Newest | Oldest

Post a Comment

Log in or sign up to comment

9-1-1 Magazine is a Sponsor of the California Mobile Command Center Rally

Send mail to with questions or comments about this portal.

© 2010-2017 9-1-1 MAGAZINE and The content of this portal is the property of 9-1-1 MAGAZINE and  We encourage government public-safety agencies to share any content with their staff, however, all others must not duplicate or modify any content without prior written consent of 9-1-1 MAGAZINE. Email for permissions. For more information, read the Terms of Service. Continued access of this portal and system implies consent to the above statements and those maintained on the Terms of Service.

Powered by Solata

MCM Consulting Yellow Submarine Marketing

 Team Rennick