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Lancaster, S.C. PD will implement New World Systems' modern public safety software

Date: 2014-01-28
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The Lancaster, S.C. Police Department has selected  New World Systems’ integrated suite of Aegis™ Public Safety software applications to modernize emergency response. The new software will help reduce emergency response times and allow the City to easily share critical public safety information with the Lancaster County Sheriff’s Office.

After a thorough review of vendors and solutions, the Police Department determined New World’s software is the most user friendly, while providing all of the functionality they need. New World’s solutions will replace manual 9-1-1 dispatching processes and improve communication and access to safety information for dispatchers, first responders and command staff.

“The Lancaster Police Department and the City as a whole are excited about the purchase and implementation of New World’s software,” said Lancaster Police Chief Harlean Howard. “It will help us provide more efficient, enhanced and safer service to citizens and officers. We know that the benefits we will get from using the software will be extraordinary.”

New World is providing Lancaster Police Department with Aegis Computer Aided Dispatch (CAD), Records Management, Mobile Computing and Field-Based Reporting software. The completely integrated applications and built-in workflow will save significant time for dispatchers and officers in the field by providing instant access to information, including maps and historical activity. For the first time, 9-1-1 dispatchers and officers will be able to communicate and send information quickly without using their radios.

“We are looking forward to the integration of New World’s CAD and Mobile,” said Captain Paul Smith. “The ability to see dispatch information from our mobile units and transmit field reports directly from our patrol cars will allow officers to stay in the field safely and keep them visible in the community.”

New World’s software will help the Lancaster Police Department streamline operations and prepare the City to meet future public safety information sharing and reporting requirements.

For more information, see

- Corporate News/ (via New World Systems, 1/23/14)



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