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Cassidian & Avaya Join Forces to Develop and Deploy NG9-1-1 i3 Solutions

Date: 2011-07-31
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Solutions will provide native support for multimedia data, with seamless integration within the current operating environments of 9-1-1 call centers

Cassidian Communications, the market leader in public safety communications solutions and an EADS North America company, and Avaya, a global leader in business communications and collaboration solutions, have entered into a strategic agreement to develop next generation (NG) National Emergency Number Association i3 (NENA i3) standards-based solutions focused on national public safety requirements.

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“The development of these joint solutions will embody the best of our current and joint emergency call handling portfolio, providing a cost effective solution to address next generation data requirements in emergency call center deployment,” said Jeff Wittek, vice president of business development, Cassidian Communications. “These solutions will be highly reliable with additional options for geo-diversity, increased availability and local survivability. They will also be fully i3 compliant with voice and data fully integrated, enabling increased efficiency that will better equip our nation’s 9-1-1 call takers.”

Leveraging the experience and market share both companies hold in the US public safety market, the solution will take advantage of technologies and best practices for IT and data centers, such as virtualization and thin clients to reduce total cost of ownership. “This joint effort will bring the significant R&D capability and capacity needed to address the next generation ESINet and 9-1-1 call center requirements, positioning the two companies with the competitive edge needed for today’s marketplace,” added Wittek.


“For decades, Avaya has provided communications solutions with the reliability to meet the critical demands of public safety,” said Enzo Signore, vice president, Unified Communications Product Management, Avaya. “As the options enabling people to communicate dramatically increase, it’s imperative that public safety organizations have the technologies that enable effective and efficient response.”

For more information, see: and/or

- Corporate News/ (via Cassidian Comms, 6/20/11)



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