General Dynamics - Pathfinder Ad

9-1-1 Magazine: Managing Emergency Communications

Priority Dispatch

9-1-1MAGAZINE.com
TOPIC SPONSORS

 

Alastar

NG9-1-1

Stratus Technologies

CAD, NG911 & Records Management

VPI

Recording Systems

Adcomm

Facilities Planning and Design

First Contact 911

Training Trends & Tactics

Willdan

Interoperability

 

Holland Co     
Mobile Command Vehicles

 

 

PowerPhone Wins 2011 Gold CQIA Innovation Prize

Date: 2011-09-26
Share |

Company recognized for its commitment to innovation in improving 9-1-1 emergency call handling worldwide.

PowerPhone, Inc., a leading provider of 9-1-1 call handling systems, has been awarded a “gold” Connecticut Quality Improvement Award (CQIA) Innovation Prize for their flagship Total Response system, which combines 9-1-1 dispatcher training, tools and accreditation.

“Even in an uncertain economy, PowerPhone, Inc., has shown that forward-looking organizations continue to introduce and bring to market new products and services,” said Sheila Carmine, founder and executive director of the 24-year-old Connecticut Quality Improvement Award Partnership, Inc.

The award recognizes PowerPhone’s commitment to innovation, based upon Malcolm Baldridge National Quality for Performance Excellence criteria. PowerPhone’s Total Response earned gold as an innovator in the emergency communications industry through its revolutionary Computer Aided Call Handling (CACH) software, its ongoing process of improvement through Quality Assurance and Accreditation, and its pioneering integrated protocol system that has standardized the emergency call handling process.

“It is an honor to be among the winners of this prestigious prize, joining large companies and small businesses from across Connecticut who strive to find new and better ways to solve our customer's problems,” said Chris Salafia, president and CEO of PowerPhone. “The 9-1-1 industry is constantly innovating, from sending text messages to tweeting about emergencies, and it’s exciting for PowerPhone to play an integral role in improving communication. For us, innovation is not about how our product will benefit the company; it’s about how it will save the lives of callers and responders all over the world.”

Connecticut Lt. Governor Nancy Wyman added, “The CQIA award program is a great way to showcase some of the incredible business talent that we have in Connecticut. These are exactly the kind of businesses – and the kind of people behind them – that our economy needs right now, and Governor Malloy and I are committed to helping them and CQIA succeed.”

- Corporate News/9-1-1magazine.com (via PowerPhone, Inc., 9/20/11)

Comments

Show: Newest | Oldest

Post a Comment

Log in or sign up to comment

 
9-1-1 Magazine is a Sponsor of the California Mobile Command Center Rally

Send mail to webmaster@9-1-1magazine.com with questions or comments about this portal.

© 2010-2017 9-1-1 MAGAZINE and 9-1-1MAGAZINE.com. The content of this portal is the property of 9-1-1 MAGAZINE and 9-1-1MAGAZINE.com.  We encourage government public-safety agencies to share any content with their staff, however, all others must not duplicate or modify any content without prior written consent of 9-1-1 MAGAZINE. Email publisher@9-1-1magazine.com for permissions. For more information, read the Terms of Service. Continued access of this portal and system implies consent to the above statements and those maintained on the Terms of Service.

Powered by Solata

MCM Consulting Yellow Submarine Marketing

 Team Rennick

Holland Co