General Dynamics - Pathfinder Ad

9-1-1 Magazine: Managing Emergency Communications

Priority Dispatch

Navigator 2018




Stratus Technologies

CAD, NG911 & Records Management


Recording Systems


Facilities Planning and Design

First Contact 911

Training Trends & Tactics




Holland Co     
Mobile Command Vehicles



Oakwood Hills Pd Saves $ While Upgrading to Rugged Laptops In Vehicles

Date: 2011-03-15
Share |

Ruggedized in-vehicle laptops are a necessity, but not always easily accessible within the tight budgets of city police departments. These machines are invaluable to an officer’s job.  They are used for computer-aided dispatching when service calls come in from the dispatch center. They are integral to the day-to-day operation of checking vehicle registrations, issuing traffic citations, conducting vehicle tow reports, mapping programs, and more.

The Village of Oakwood Hills, Illinois was looking for an alternative to using standard personal notebooks to meet their needs, that wasn’t as costly as some fully ruggedized laptops for law enforcement or military use. Police Commander Peter Goldman for the Village of Oakwood Hills said, “In law enforcement, ruggedized laptops need to be the perfect blend of durability and meeting the budgetary constraints that this economy has put every village under.”

That is why they chose the Rugged Notebooks Eagle.  It has the ease-of-use of a personal computer, but the ruggedness of a professional product. And, because of the cost efficiency of this laptop, Oakwood Hills PD was able to outfit four vehicles instead of two. “Essentially it was a 2-for-1 bang for the buck,” said Cmdr. Goldman.  “It was about half of the cost of our intended expenditure, so we were able to double our purchase.”

Although they looked at other products in the market including major brands such as Gateway, Dell and Panasonic, the combination of cost and efficiency with the RNB Eagle made the decision an easy one. With that, the Village of Oakwood Hills PD moved from personal computers to rugged laptops.

On a daily basis these in-car laptops must endure many hazards, from multiple officers using a police vehicle over 24-hours, to rough off road driving. “We’ve seen zero problems or any concerns with having these permanently mounted in the vehicle,” stated Cmdr. Goldman. “The fact that the monitor door is opened and closed on a regular basis—we’ve seen no wear in that aspect either. And if occasionally someone drops something on the lid by accident when it is shut, we haven’t seen any damage, scuffing, or concerns in that manner. In the past, it had been a problem.”

One of the weak points in any laptop is the hinge from the base of the computer to the monitor. Cmdr. Goldman pointed out, “The Rugged Notebook Eagles have stood up and sustained that strength, which is not common in long-term vehicle use.”

According to Commander Goldman, the RNB Eagle touch screen was an unexpected benefit.  “The biggest, number one feature that we have found across the board, whether it be an administrative feature or an officers in-the-line-of-duty feature, is the touch screen capability. We haven’t had that in the past and, with all the new software and CAD dispatching programming, that has increased the officer’s productivity.”

The Village of Oakwood Hills Police Department has had the Rugged Notebook Eagles in service for approximately a year.  In that time, they’ve had no issues whatsoever.  When the need arises, Commander Goldman plans to purchase more of them for the rest of their fleet.

- Corporate News/ (via Rugged Notebooks 3/14/11).

See also:


Show: Newest | Oldest

Post a Comment

Log in or sign up to comment

9-1-1 Magazine is a Sponsor of the California Mobile Command Center Rally

Send mail to with questions or comments about this portal.

© 2010-2017 9-1-1 MAGAZINE and The content of this portal is the property of 9-1-1 MAGAZINE and  We encourage government public-safety agencies to share any content with their staff, however, all others must not duplicate or modify any content without prior written consent of 9-1-1 MAGAZINE. Email for permissions. For more information, read the Terms of Service. Continued access of this portal and system implies consent to the above statements and those maintained on the Terms of Service.

Powered by Solata

MCM Consulting Yellow Submarine Marketing

 Team Rennick

Barry Furey