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Solacom selected for Maine's new state-wide NG9-1-1 network

Date: 2013-06-18
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Solacom Technologies has been chosen by service provider FairPoint Communications to implement, support and supply equipment for a next generation 9-1-1 solution for Maine’s new state-wide public safety network. The system will serve more than 1,300,000 residents – making it one of the largest ESInets (emergency services IP networks) in the country in terms of population coverage.

Solacom will provide many core elements of the new network, including:

  • Emergency Services Routing Proxy (ESRP)
  • Legacy Network Gateway (LNG)
  • Border Control Function (BCF)
  • Automatic Location Identification / Location Information Server (ALI/LIS)
  • Guardian Intelligent 9-1-1 Workstations (IWS)
  • and a network operations center (NOC) to monitor the health, efficiency and quality of service (QoS) of the public safety network.

The Solacom system will also seamlessly integrate GeoComm’s Emergency Call Routing Function (ECRF) and mapping solution to accurately determine the caller location in order to dispatch the fastest response.

It will be one of the first state-wide implementation of an ESInet based upon the architecture, protocols and standards set forth by the National Emergency Number Association (NENA). The move from circuit-switched telecommunications to packet-based IP technology will be the foundation to enable communicating with 9-1-1 centers in Maine by such means as texting, sending photos or videos.

The 26 public safety answering points throughout the state, and one training center, will all receive new Solacom Guardian Intelligent Workstations (IWS) that equip telecommunicators with state-of-the-art IP desktops for responding to 9-1-1 calls. Workstations will include mapping software to display the location of the emergency calls.

The new system will provide an unprecedented level of redundancy, including geo-diversity. “There will be multiple levels of redundancy built into the Solacom system to ensure a robust network capable of withstanding natural disasters and emergency events,” said Tony Parrott, Solacom vice president of sales.

For more information visit

- Corporate News/ (via Solacom, 6/17/13)


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