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TeleCommunication Systems Selected by State of Tennessee for NG9-1-1 Services

Date: 2011-03-28
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Agreement Establishes TCS as the First to Integrate NG9-1-1 Management and Integration Services with an Existing State IP Network

TeleCommunication Systems, Inc. (TCS), a leader in highly reliable and secure mobile communication technology, has been awarded a contract by the state of Tennessee to provide Next Generation (NG) 9-1-1 management and integration services. TCS is the first company in the nation to build a NG9-1-1 solution using a state’s existing Internet Protocol (IP) network and to implement a flexible architecture that allows seamless interoperability with other vendors’ products and services.

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The TCS solution will allow the state to continue deploying its current IP infrastructure while implementing NG9-1-1 services that will offer citizens the ability to communicate with emergency dispatchers via voice, data, video, images and soon text messages. The State of Tennessee manages a Multiprotocol Label Switching (MPLS) network called “NetTN”. TCS will use this private IP network to ensure that its NG9-1-1 solution is aligned with public safety operators’ needs throughout Tennessee. Further, it will support call routing, location validation, and data delivery services; Network Operations Center (NOC) functions; and project and process management.


“Tennessee is taking a significant step toward building a next-generation solution that allows us to convert existing E9-1-1 services to IP-based technology,” said Lynn Questell, executive director of the Tennessee Emergency Communications Board. “TCS's participation in this project will result in a cost-effective solution that meets our immediate and critical requirements while establishing the capability to provide additional NG9-1-1 services down the road.”

For the state of Tennessee, TCS is providing services using a combination of in-network hardware and the company’s TL-9000 certified Network Operations Center.

For more information on TCS’ NG9-1-1 solutions, visit

- Corporate News/ (via TCS, 3/7/11)


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