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Wood County, West Virginia, Selects Tiburon for Their NG9-1-1 Needs

Date: 2013-03-31
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The Central County Telecommunications Center for Wood County, West Virginia (Wood County 9-1-1) has selected Tiburon for their next generation Computer-Aided Dispatch (CAD) solution.

Wood County 9-1-1 selected Tiburon to upgrade their existing CAD system to the industry’s fastest growing multia-gency,multi-jurisdictional platform – Tiburon’s DispatchNow. The upgrade includes 15-position licenses for DispatchNow CAD and licenses for WebCAD and CADMonitor – all deployed in a traditional on-premises fashion (DispatchNow is also available in a secure-cloud deployment model). The contract also features VM Server Hardware, Onsite Cutover Support, Onsite User Training and Interfaces for seamless data sharing and reporting with the State of West Virginia, APCO Advisor and XML Records Management.

“We selected Tiburon’s DispatchNow CAD as our next generation solution because it offers the latest technology that is not only reliable, but scalable for the long-term future needs of our County’s public safety services. Our partnership with Tiburon is very strong and their shared level of commitment was also a deciding factor,” said Randy Lowe, Communications Director, Central County Telecommunications Center for Wood County.

Wood County 9-1-1 serves 2 counties (Wirt and Wood), with a combined total population of approximately 93,000 and 25 public safety agencies

(Fire/EMS/Police). In 2012, the 9-1-1 center 

staffed 25 dispatchers and processed approximately 189,000 calls for service.

“We are honored that Wood County 9-1-1 has placed their trust in Tiburon and greatly look forward to continuing our long-term partnership,” said Kirke Curtis, Tiburon’s Vice President of Marketing. “DispatchNow offers Wood County 9-1-1 the richest work environment available and is architected to meet the future challenges of Next Generation 911. Most importantly, DispatchNow is a critical part of helping their team make Wood and Wirt counties safer communities in which to live, work and visit.”


- Corporate News/ (via Tiburon, 3/12/13)


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