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Floyd County 9-1-1 Center (GA) Procures CAD & Mapping Solution From Zuercher Technologies
The Floyd County 9-1-1 Communication Center in Rome, Georgia, is implementing the Zuercher Technologies ledsCAD and ledsMapping solutions to upgrade their call taking and dispatching processes. The solutions will seamlessly integrate with existing ledsSuite records and jail management software that was recently purchased for the Floyd County Sheriff’s Office and Police Department.
The ledsSuite products are a unique public safety software solution because all of the products are one application with one database provided by Zuercher Technologies. Information is able to flow seamlessly throughout the system, giving users immediate access to powerful data that reduces redundant data entry and improves communication across departments. The details gained during a call for service will be available to officers when they create a case report in the records management system or book an inmate in the jail management system, all of which will offer significant time savings.
The new system also includes the powerful integrated report generating tool, ledsReporting, which will allow the center to generate unique statistical reports that can be automated. ledsReporting harnesses information collected within ledsCAD, ledsRecords, and ledsJail and uses it to provide a better understanding of the agencies’ workloads and responsiveness.
“With the implementation of the ledsSuite Records and Jail Managements solutions, it was a good time for us to continue consolidating the public safety systems to Zuercher Technologies’ ledsSuite product platform”, stated Blaine Williams, Floyd County Manager. “We should see a reduction in cost for these systems and increased agency efficiency which we are very excited about”.
For more information on Zuercher Technologies, see: www.zuerchertech.com.
For more information on the Floyd County 9-1-1 Communication Center, see: http://www.romefloyd.com/CitizenSafety/Emergency911/tabid/182/Default.aspx
- Corporate News/9-1-1magazine.com (via Zuercher Technologies, 8/3/12)