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Smart911 Announces Fourth Annual Smart Telecommunicator Awards to Recognize 9-1-1 Call-Takers

Date: 2015-02-23
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Nominations Now Being Accepted as National Public Safety Telecommunicators Week Approaches

An unresponsive child was saved through CPR instructions given over the phone by a 9-1-1 call-taker. A bilingual dispatcher’s communications led to the safe recovery of an abducted three-year old. A call-taker’s calm demeanor and precise instructions helped a 9-1-1 caller resuscitate a young girl who was choking on food. These examples of exceptional efforts in the field and dedication to saving lives have all been recognized by the Smart Telecommunicators Awards.

Now in its fourth year, Rave Mobile Safety, the trusted software partner for campus and public safety, announced today that nominations are being accepted for the annual Smart Telecommunicator Awards. In support of National Public Safety Telecommunicators Week, held each year in April, the awards program aims to recognize 9-1-1 call-takers and dispatchers from across the U.S who have demonstrated superb leadership, performance, compassion for callers, ability to inspire co-workers and overall contributions to their Public Safety Answering Points (PSAPs).

Individuals are encouraged to nominate 9-1-1 call-takers or dispatchers they feel fulfill these requirements at through March 17. Winners will be announced during National Telecommunicators Week, April 12-18, in order to highlight the critical public safety role these professionals play. The awards program is sponsored by Rave Mobile Safety’s Smart911, the national public safety service, in partnership with the Industry Council for Emergency Response Technologies (iCERT) and the Denise Amber Lee Foundation.

 “9-1-1 telecommunicators work long hours, every day, to answer life impacting calls and mitigate stressful situations, making certain that all citizens can get emergency help when they need it,” said Tom Axbey, CEO of Rave Mobile Safety. “For the fourth year, Rave Mobile Safety is honored to recognize telecommunicators for the invaluable service they provide, and the exceptional positive outcomes for which they are directly responsible.”

On March 25, finalist nominations will be posted online, kicking off a public vote that will run through April 3. Smart911 will announce the winner during National Telecommunicators Week and make a donation of $1,000 to the charity of the winner’s choice. Four regional honorees will also receive awards along with a $500 donation to the charities of their choosing.          

- Corporate News/ (via Rave Mobile Safety, 2/23/15)



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