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Lateral Public Safety Dispatcher, City of Laguna Beach, CA

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Personnel Division
505 Forest Avenue
Laguna Beach, CA 92651
(949) 497-0730


Lateral Public Safety Dispatcher

An Equal Opportunity Employer


$4,297.00 - $6,035.00 Monthly

OPENING DATE: 11/07/14

CLOSING DATE: Continuous


The Laguna Beach Police Department seeks enthusiastic, experienced professionals interested in joining the team as a Public Safety Dispatcher.



Applications are currently being sought for qualified Lateral applicants only.

Applications will be accepted on a continuous basis and interviews and/or testing scheduled as sufficient numbers of qualified applicants have apply.

Definition - Qualified Lateral Dispatcher:

A qualified lateral is an individual who has successfully passed probation as a public safety dispatcher and possesses at least one year of public safety dispatching experience. Qualified laterals working for P.O.S.T agencies will be exempt from the P.O.S.T. exam.

Qualified laterals working for non-P.O.S.T. agencies will be required to undergo the P.O.S.T. Entry-level Dispatch Exam.

A qualified lateral serving in a non-P.O.S.T. agency who is selected for testing shall be exempt from the P.O.S.T. requirement upon submitting verifiable proof of meeting the following:

(1) Successful completion of the Public Safety Dispatcher's 120 Hour Basic Course or passing the P.O.S.T. Basic Dispatcher Equivalency Examination (Commission Procedure F-5), and,

(2) Completion of a probationary period for the position of Dispatcher during previous employment.

Description of Duty:

Public Safety Dispatchers report to the Support Services Supervisor, and in his or her absence, reports to the shift Watch Commander. In the Chain of Command structure, the Public Safety Dispatcher ultimately reports to the Support Services Division Commander (Captain or Lieutenant), excluding issues where the chain of command might be circumvented.

Dispatches public safety equipment and personnel in response to requests for service using telephone, computer, and radio communications systems. Dispatchers respond to emergency calls for public safety service(s) requiring independent judgment as to a course of action where unprecedented situations may arise; performs a variety of general support duties related to communication activities including recordkeeping, typing, monitoring alarm systems and teletype communications; performs related duties as assigned.

The ideal candidate will possess excellent verbal and written communication skills and the ability to multi-task and work effectively under a great deal of pressure, as well as a conscientious work ethic, and excellent customer service and inter-personal skills. A willingness and ability to work shift work, which includes night shifts as well as holidays and weekends, is required.

This recruitment will establish an eligibility list from which selections for hire can be made. The appointing authority will further review the job related qualifications of those deemed eligible for hire before making selection decisions.

Prior to placement in the position, a prospective employee must complete a thorough police investigative background check and polygraph examination with acceptable results, a medical examination including a pre-employment drug test and a psychological evaluation to assess the ability to perform the essential duties and responsibilities of the position.


The City's Communication Center uses a state of the art 800 MHz Integrated Police/Fire/Marine Safety Radio System.

This position receives, screens and transmits public safety calls via telephone and radio communications systems; dispatches public safety personnel and equipment in response to requests for service; performs intensive data inputting of information received via computer keyboard; types departmental reports and initiates forms related to the operation and procedures of the Records Division; completes reports and complaints for court prosecution. May make personal searches of prisoners; initiates and sends messages and requests for information on law enforcement computer systems. Employee has considerable contact over the radio and telephone with public safety employees in the field and the general public, frequently in emotionally stressful situations. Works evening, weekend and holiday shifts as assigned.

The candidate selected to fill the position will be scheduled to participate in on-the-job training that measures job aptitude and mental and physical ability to effectively use sound judgment in high-pressure emergency situations.


Minimum Qualifications:

Successful completion of the Public Safety Dispatcher's 120 Hour Basic Course or passing the P.O.S.T. Basic Dispatcher Equivalency Examination (Commission Procedure F-5), and completion of a probationary period for the position of Dispatcher during previous employment.

Typing speed of at least 30 wpm is required.

License/Certificate Requirements: Possession of a P.O.S.T. Basic Public Safety Dispatcher certification is desirable.

A 12-month probationary period is applicable to all new hires.


Also required:

Knowledge of: Office procedures and methods.

Ability to: Keep basic records and to type reports on a typewriter or computer; ability to work shifts, including evenings/nights and weekends; ability to learn the rules of the Federal Communications Commission regarding radio transmissions; ability to work under stressful situations and exercise good judgment in emergencies. Applicants should have the ability to accurately record and retain data given verbally, and should possess a clear speaking voice and an excellent memory, capable of making rapid and appropriate decisions. Requires constant alertness and attention to detail when dealing with the public and dispatching personnel and equipment.


Job Hotline (949) 497-0730

Job #201400248





Lateral Public Safety Dispatcher Supplemental Questionnaire


*    1.  I am, or have worked as, a public safety dispatcher for a P.O.S.T. agency and passed probation.

                           Yes    No


*    2.  I am, or have worked as, a public safety dispatcher for a non-P.O.S.T. agency and passed probation.

                           Yes    No


*    3.  I possess a P.O.S.T. Basic Public Safety Dispatcher Certificate. If you are in possession of this certificate please include this as an attachment to your application in this system.

          Yes    No


*    4.  Please list any languages other than English you speak, read or write fluently. If NONE, please enter "N/A".


*    5. This position requires that you possess a high school diploma or the equivalent. Do you meet the educational requirement for this        position?

          Yes    No

*   6.  Please list any other special skills or knowledge you possess that you believe may be related and important to consider in your application for this position with the City of Laguna Beach.


                *   7.  Please share your reasons for interest in this position.


 *   8. Conviction of a crime is not an automatic bar to employment. Eligibility for consideration will be based on the nature of the offense and the duties and responsibilities of the job for which you are applying. Since your 18th birthday have you ever been convicted of a felony or misdemeanor other than a minor traffic violation? Pursuant to Labor Code Sections 432.7 and 432.8 you are not required to divulge: (1) any referral to and participation in any pretrial or post trial diversion program or (2) conviction of certain misdemeanor marijuana offenses which are more than two years old.

          Yes    No

              *    9.  If your answer to the preceding question is "Yes", please list circumstances, including City/State and date(s):

                        (Please write "N/A", if not applicable.)


  *  10. DISQUALIFYING FACTORS 1. Any false statement or any omission of information, either on the employment application, the personal history statement or verbally to the oral board or the background investigator is disqualifying or grounds for termination of employment. 2. Unlawful sales of any drug or narcotic (including marijuana). 3. Any adult conviction for a theft or theft-related offense within the past five years. 4. Convictions for theft or theft-related offenses. 5. Any felony conviction. 6. Applicants on criminal probation at the time of intended hire. 7. Any theft of an object (including cash worth more than $400.00.) 8. Applicants with a DUI conviction within the past three years. 9. Lack of a valid driver's license. 10. Being at fault in three traffic accidents within the past five years. 11. Any sex acts perpetrated against the will of the other party. 12. Any sex acts in which the applicant was an adult and the other party was under 14 years old. 13. Suicide attempts. 14. Failure to keep assigned appointments. 15. Failure to submit all documentation in a complete, neat and timely fashion. MAY BE DISQUALIFYING 1. Any pending criminal/civil cases. 2. Any adult misdemeanor conviction. 3. Adult convictions for three moving violations within the past three years. 4. Any failure to appear on driving record. 5. Violation of CVC 16028 (A) – Mandatory Vehicle Insurance. 6. Applicant under psychological care. 7. Military discipline: Article 15/Court Martials/General or Dishonorable discharge. 8. Unlawful use of any drug or narcotic. You will be questioned regarding the above factors during the polygraph examination. BY CHECKING "YES" BELOW, I AM ACKNOWLEDGING THAT I HAVE READ AND UNDERSTAND THE INFORMATION PROVIDED ABOVE.

                 Yes    No

*    Required Question

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