General Dynamics - Pathfinder Ad

9-1-1 Magazine: Managing Emergency Communications

Priority Dispatch

9-1-1MAGAZINE.com
TOPIC SPONSORS

 

Alastar

NG9-1-1

Stratus Technologies

CAD, NG911 & Records Management

VPI

Recording Systems

Adcomm

Facilities Planning and Design

First Contact 911

Training Trends & Tactics

Willdan

Interoperability

 

Holland Co     
Mobile Command Vehicles

 

 

Nor Cal Propane Railcar Incident Handled by Lone Dispatcher

Date: 2011-09-03
Share |

The Northern California city of Lincoln (pop. 42,819, in Placer County) only has a budget to staff a single on-duty dispatcher at all times. It was up to that dispatcher - veteran telecommunicator Teri Leedy - to handle a major emergency last month when a leaking propane railcar caught fire.  In addition to handling all of the incoming 9-1-1 calls, Leedy quickly notified the city’s police and fire departments, coordinated the response of surrounding agencies, and sent EMS units to treat a propane facility worker who injured by the initial explosion. The fire chief and interim police chief credited Leedy’s experience as one factor in the safe handling of the incident that forced the evacuation of 4,800 of the town’s residents over two days. Fire chief Dave Whitt added that the city should have at least two dispatchers on duty at all times, and that many 9-1-1 calls were never answered because Leedy was busy coordinating emergency units. 

See the full story at the Sacramento Bee here.

- People, Places & Things/9-1-1magazine.com (via Dispatch Monthly, 9/3/11)

Comments

Show: Newest | Oldest

Post a Comment

Log in or sign up to comment

 
9-1-1 Magazine is a Sponsor of the California Mobile Command Center Rally

Send mail to webmaster@9-1-1magazine.com with questions or comments about this portal.

© 2015-2016 9-1-1 MAGAZINE and 9-1-1MAGAZINE.com. The content of this portal is the property of 9-1-1 MAGAZINE and 9-1-1MAGAZINE.com.  We encourage government public-safety agencies to share any content with their staff, however, all others must not duplicate or modify any content without prior written consent of 9-1-1 MAGAZINE. Email publisher@9-1-1magazine.com for permissions. For more information, read the Terms of Service. Continued access of this portal and system implies consent to the above statements and those maintained on the Terms of Service.

Powered by Solata

MCM Consulting Yellow Submarine Marketing

 Team Rennick

Adcomm