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Connecticut’s Asnuntuck Community College launches Public Safety Dispatch & Continuing Dispatch Education Program

Date: 2014-09-02
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With Connecticut Public Safety Answering Points (PSAPs) and other public safety dispatch centers throughout the state frustrated in their efforts to recruit and retain public safety telecommunicator candidates, Asnuntuck Community College (ACC) in Enfield, CT has launched the Public Safety Dispatch & Continuing Dispatch Education (PSD & CDE) Program to ultimately yield a large pool of professionals in Connecticut with expertise in this area public safety telecommunications.

With the suggestion of the Connecticut Division of Statewide Emergency Telecommunications, ACC has also launched statewide Continuing Dispatch Education classes starting in September 2014 for public safety telecommunicators in the Connecticut.

The Public Safety Dispatch (PSD) portion of the program is a 112-hour course for public safety telecommunicators that want to further their knowledge and education in public safety communications along with individuals seeking to become public safety telecommunicators.

Students complete the course in 14 weeks via two 4-hour sessions each week on Tuesday and Thursday evenings.

Upon completion of the course students receive these certificates:

  • APCO Public Safety Telecommunicator
  • APCO Fire Service Communications
  • ICS 100 (Incident Command Systems)
  • NIMS 700 (National Incident Management System)
  • Haz-Mat Awareness
  • Weapons of Mass Destruction/Terrorism Awareness for Emergency Responders
  • Telematics Public Safety Training
  • Asnuntuck Community College Public Safety Dispatch Certificate of Completion

The Continuing Dispatch Education (CDE) portion of the program consist of 4- to 8-hour one day classes on specific topics to assist the public safety telecommunicators to gain a higher understanding of a specific type of call or as a refresher for calls they may not take frequently. ACC is starting off with four classes. All CDE classes will each be taught 3 different dates and times each semester to best accommodate the public safety telecommunicators. They are:

  • Suicide Calls
  • Crimes in Progress
  • Stress Management in 9-1-1
  • Autism Calls & Callers

ACC will continue to add more CDE classes hoping everyone involved will suggest topics for future classes.

Connecticut PSAP’s are encourage to contact CT DSET for information on reimbursement for any of these classes. Contact CT DSET at (860) -685-8031.

For further information, download a pdf brochure here

[Left:] ACC’s PSD & CDE Program is overseen and taught by Adjunct Instructor Jeremie Meyer, a certified Public Safety Telecommunications Instructor with over twenty three years of diverse public safety experience, thirteen of those years in Public Safety Communication with ever-increasing responsibilities.

- People, Places & Things/ (via Asnuntuck Community College, 8/22/14)




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