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What is the Future of Emergency Apps? - Update On EENA's Objectives and Roadmap

Date: 2015-10-20
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A European Plan Worth Watching as NENA’s ICE Program Develops US Standards

The strong adoption of smart-phones and the increasingly common use of geo-location functions by users, make mobile applications ('Apps') a powerful tool for information to emergency services. They can improve location information with several techniques, saving lives, time and resources.

In March 2015, the European Emergency Number Association (EENA) published the 112 Apps Strategy document, where three core objectives were identified:

  • Deliver the architecture: This refers to the update of the current technical architecture to address identified implementation issues, with the aim to reach the implementation of a Pan-European Mobile Emergency Apps (PEMEA) architecture.
  • Deliver a set of requirements and deployment guidelines: In order to ensure that the PEMEA works all over Europe, all stakeholders need to know the requirements and processes to follow for a successful implementation.
  • Develop a certification and authentication program: This refers to both app providers and service providers (Public Safety Answering Points, or PSAPs), in order to cover the entire chain of emergency apps.

EENA will develop a certification program for both service providers and App providers. The program will be developed by early 2016 and will cover the entire chain of emergency apps. For more information, see:

In the US, the National Emergency Number Association (NENA) is also involved in developing guidelines and cerification for 9-1-1 related emergency apps under its ICE (Industry Collaboration Event) testing programs, and is currently seeking participants for ICE 7 Test Event in 2016 which will include smartphone applications used in the provision of 9-1-1 services, usage scenarios for the Emergency Incident Data Document (EIDD) in NG Public Safety, NG9-1-1 additional data and GIS/mapping.


 See the NENA page at

- People, Places & Things/ (via EENA, 10/16/15)



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