General Dynamics - Pathfinder Ad

9-1-1 Magazine: Managing Emergency Communications

Priority Dispatch

9-1-1MAGAZINE.com
TOPIC SPONSORS

 

Alastar

NG9-1-1

Stratus Technologies

CAD, NG911 & Records Management

VPI

Recording Systems

Adcomm

Facilities Planning and Design

First Contact 911

Training Trends & Tactics

Willdan

Interoperability

 

Holland Co     
Mobile Command Vehicles

 

 

FCC Report on 9-1-1 Calling From Persons with Disabilities

Date: 2011-10-06
Share |

In May, the Federal Communications Commission (FCC) commissioned a study in conjunction with the Emergency Access Advisory Committee (EAAC) to determine how callers with disabilities interacted with 9-1-1. The study found that:

  • 48.1% would prefer to use text messaging to contact 9-1-1
  • 77% with hard-of-hearing would prefer to have the call taker text them back during a 9-1-1 call
  • 25% have used 9-1-1 services in the past 2 years
  • 31.7% used a mobile phone to call 9-1-1
  • 61.8 would prefer to be able to call 9-1-1 using their cell phone

To download the complete report from the FCC web site, click here.

To download an analysis of Emergency Calling for Persons with Disabilities from Rave Mobile Safety, click here.
This free analysis is brought to you by Smart911.

- People, Places & Things/9-1-1magazine.com (via Smart911, 10/6/11)

Comments

Show: Newest | Oldest

Post a Comment

Log in or sign up to comment

 
9-1-1 Magazine is a Sponsor of the California Mobile Command Center Rally

Send mail to webmaster@9-1-1magazine.com with questions or comments about this portal.

© 2015-2016 9-1-1 MAGAZINE and 9-1-1MAGAZINE.com. The content of this portal is the property of 9-1-1 MAGAZINE and 9-1-1MAGAZINE.com.  We encourage government public-safety agencies to share any content with their staff, however, all others must not duplicate or modify any content without prior written consent of 9-1-1 MAGAZINE. Email publisher@9-1-1magazine.com for permissions. For more information, read the Terms of Service. Continued access of this portal and system implies consent to the above statements and those maintained on the Terms of Service.

Powered by Solata

MCM Consulting Yellow Submarine Marketing

 Team Rennick

Barry Furey