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Jason Wolford Named Michigan APCO Supervisor of the Year

Date: 2016-10-24
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Jason Wolford has been the Operations Coordinator for Newaygo County (Michigan) 9-1-1 Central Dispatch since January 2016.  Recently, he was named the Michigan Association of Public Safety Communications Officials’ Line Supervisor of the Year. He received the award at the annual awards banquet in Frankenmuth, MI, on October 20, 2016.

Wolford began his dispatcher career at Newaygo County 9-1-1 as an intern at 16 years of age.  He worked 20 hours a week; taking meeting minutes, maintaining private road mapping, billing for alarm runs, and other administrative duties.  At 18, he was hired full-time as a dispatcher.  In January 2016, at the age of 28, he became the Operations Coordinator, a newly created position to assist with frontline supervision and administrative duties.

Right: Sandra Nielsen, Michigan APCO President, hands the award to Jason.

Wolford is also the Newaygo Fire Department Chief, as well as the Vice President of the Newaygo County Fire Chief’s Association. 

Upon hearing of the award, Wolford said, “I appreciate the vote of confidence from Cyndie Miller (9-1-1 Director) in order to promote into this position. We have a great working relationship and I am thankful for the mentorship and professional development that she has helped me to achieve.

“Having been a part of this center since 2003, I have had the opportunity to learn from and work with all of our current staff.  I give a lot of credit to all of them and the job that they do for our county.  They are the first line in emergency services, and I’m proud of their professionalism and dedication to 9-1-1. I couldn’t do my job effectively if it wasn’t for them.

“I don’t know how I would do so many things without the support of a loving wife and family. They have been with me every step of the way and their sacrifices many. It means a great deal to have a great family that stands behind me and supports my goals. At the end of the day my family is and always will be the most important thing in my life.”

- People, Places & Things/9-1-1magazine.com (via Newaygo County 9-1-1 Central Dispatch, 10/20/16)

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