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New Report Details Important Steps To Accelerate NG9-1-1 Implementation

Date: 2016-06-14
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The NG911 NOW Coalition has released a report which is an important step in achieving its goal of implementing Next Generation 9-1-1 (NG9-1-1) services nationwide by the end of 2020.  This report – “NG9-1-1 Gap Analyses and Recommended Strategies” – identifies the impediments to rapid and ubiquitous NG9-1-1 deployment, and recommends potential strategies to removing those impediments.

Leveraging the knowledge and experience of experts from the public safety community and industry, the Coalition conducted a comprehensive assessment of those issues that have impeded more timely NG9-1-1 deployment, including issues in the areas of governance, funding, technology, operations, and education.  Identified issues were prioritized, and specific strategies were recommended for addressing those with the highest priority. Ultimately, these strategies will form the basis of a comprehensive National Action Plan for NG9-1-1 Implementation, which is expected in the coming months. 

A critical component of this National Action Plan is a legislative initiative designed to increase national and state-level NG9-1-1 leadership and support for accelerated NG9-1-1 deployment. This includes a model regulatory framework to facilitate coordination among local 9-1-1 authorities, state executive and legislative leadership, and state regulators, and the development of a new grant program that would provide additional funding resources for NG9-1-1.

NG9-1-1 will enhance the 9-1-1 system to create a faster, more flexible, resilient, and scalable system that allows 9-1-1 to keep up with communication technologies used by the public. 

“It is vitally important to the safety and security of the nation and its citizens that the nation’s 9-1-1 systems keep pace with advancing technology,” said Brian Fontes, CEO of the National Emergency Number Association. “The ongoing efforts of the Coalition to accelerate these services throughout the nation are an important step forward in achieving that goal.” 


"State governments play a vitally important role in facilitating the deployment of NG9-1-1. The state governance, regulatory, statutory, funding, technical and operational, and educational aspects of successful deployment must be addressed at the state level," said Evelyn Bailey, NASNA's executive director. "The states that have made the most progress are those that have addressed these matters. The combined efforts of the Coalition partners will help the remaining states to step up the pace."

"Industry and the public sector are united in their efforts to achieve the Coalition's goals," remarked iCERT Executive Director, George Rice. "Support of the emergency calling system represents one of our nation's most successful public-private partnerships, and through this ongoing and robust partnership we will ensure the viability of 9-1-1, now and into the future."

In addition to legislation that addresses critical governance and funding issues, the Coalition’s efforts in the coming months will focus on implementing an educational awareness campaign that highlights the many benefits of NG9-1-1 and broadening its outreach to policymakers and affected stakeholders.  The Coalition invites those interested in accelerating NG9-1-1 to join in its efforts.

For more information on the NG9-1-1 NOW Coalition or to become a supporter of the Coalition’s efforts visit:

Read or download the full report here

- People, Places & Things/ (via NG9-1-1 Now Coalition, 6/13/16)



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