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NICE Honors 2011 PSAPs' Finest Award Winners at National APCO Conference
NICE Systems honored the winners of its 2011 PSAPs' Finest Awards in a special awards presentation at the 77th Annual APCO Conference and Expo in Philadelphia, PA.
Now in its sixth year, NICE’s PSAPs' Finest Awards recognize individuals for their exceptional performance and contributions to public safety communications. Each year, winners are selected in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the Year.
This year’s award recipients are:
Director of the Year
Communications Operations Manager
Santa Clara (CA) Police Department
Line Supervisor of the Year
Communications Shift Supervisor
Gilbert (AZ) Police Department
Technician of the Year
Robert W. Jeffrey Jr.
Communications Systems Supervisor
Orange County (FL) Sheriff's Office
Telecommunicator of the Year
Thurston 9-1-1 Communications (TCOMM), Lakewood, WA
NICE Systems' PSAPs' Finest Awards is an annual recognition program through which individuals are nominated by their public safety peers and winners are selected by a panel of judges. Serving on the 2011 judging panel were: Captain Lisa M. Baker (Metro Nashville Emergency Communications Center), Alex Harris (Information Technology Officer, Riverside County Sheriff's Department, Riverside, California), Shirlene Skipper, (911 Communications Director, Sumter County, South Carolina), and Barry Ritter, (Executive Director of the Indiana Wireless E911 Board and former PSAPs’ Finest Director of the Year).
“Serving as a PSAPs’ Finest judge has given me the opportunity to step back and recognize the difference 911 professionals make, not just in my backyard, but in other communities across North America,” said Captain Baker. “It has indeed been an honor.”
Shirlene Skipper of Sumter County commented: “While this year’s PSAPs’ Finest winners hail from different backgrounds and settings, they all share a passion for providing excellent public safety customer service. They are shining examples of silent heroes and exemplify the ‘best of the best’ of the public safety profession.”
For more information see: www.nice.com
- People, Places & Things/9-1-1magazine.com (via NICE Systems, 8/8/11)