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Brazos County: Local Officials Warn Against 9-1-1 Apps

Date: 2016-03-30
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From a story by Abby Knight  posted on kbtx.com

In the event of an emergency you count on 9-1-1 to be on the other side of the line, but the Brazos County, Texas, Emergency Communication District is warning residents about apps designed to dial 9-1-1.

Brazos county 9-1-1 Executive Director Patrick Corley is warning the public about 9-1-1 apps and how they can be deceiving. The app Rapid SOS recently caught their attention after Harris County put it to the test. "Although their app claims to be able to maintain an open line of communication between the dialer and the 9-1-1 operator, in testing that didn't work,” said Corley.

Rapid SOS and many other 9-1-1 apps claim to allow you to text into the app, instead of speaking to a 9-1-1 operator. Corley said that feature is not working locally.

Corley said dialing 9-1-1 is the smartest decision. Not only will the call be answered by an operator, it's the fastest way to get help. Corley said apps just slow you down. "You have to locate that app, open it on your phone, and right off the bat, that app is built in with a 5 second delay,” said Corley.

Read the complete story and watch the KBTX video report here

- People, Places & Things/9-1-1magazine.com (via kbtx.com, 3/30/16)

 

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