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GeoComm Mapping Solution Addresses Indoor 9-1-1 Location Accuracy Challenges

Date: 2017-06-15
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GeoComm has announced that GeoLynx Server, a web-based 9-1-1 mapping solution, now has added support to display device-enhanced hybrid locations from the RapidSOS Clearinghouse.  This capability improves location accuracy to provide faster and more reliable 9-1-1 response to wireless callers.

“This new mapping capability appears on a 9-1-1 calltaker’s workstation map when a caller is using a mobile phone that has the capability to send the device location,”explains John Brosowsky, GeoComm Vice President of Product Management and Innovation.

GeoComm has partnered with RapidSOS to show device-based hybrid location on a 9-1-1 calltaker mapping displays. Early test calls of this functionality show that device-based hybrid caller location was available by the time traditional Wireless Phase 1 (cell tower and sector) information came in, and the caller location was on average more accurate than traditional Wireless Phase 2 latitude / longitude positions calculated for mobile phones.

GeoLynx Server is GeoComm’s flagship 9-1-1 call mapping application deployed across the country in 9-1-1 communication centers of all sizes.  In addition to this new functionality, GeoLynx Server provides detailed GIS maps with real-time 9-1-1 caller locations. 9-1-1 calltakers use GeoLynx Server to see locations of 9-1-1 calls originating from landline and wireless phones, VoIP devices, and telematics services. GeoLynx Server integrates with any Computer Aided Dispatch (CAD), or Customer Premise Equipment (CPE) to provide advanced mapping in the PSAP as well as Automatic Vehicle Location (AVL) functionality. 

For more information about GeoComm, please visit www.geo-comm.com

 - Product Profiles/9-1-1magazine.com (via GeoComm, 6/5/17)

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