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Intrado Arms Agencies with New Weapon to Help Keep Responders & Communities Safe

Date: 2012-08-16
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Beware provides first responders with access to billions of commercial records

Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, has announced Beware, the latest tool in public safety intelligence designed to quickly alert responders to potentially deadly and dangerous situations while en route, or at the location of a scene.

Beware uses a patent-pending algorithm to search, sort and score commercial records from LexisNexis® Risk Solutions about the people, locations, vehicles and properties relevant to a specific 9-1-1 call. This data is then aggregated, correlated and presented as incident intelligence in an easy-to-read and interactive, web-based format complete with threat scores, headlines and “Be Aware” statements—all in a matter of seconds. Intrado collaborated closely with LexisNexis and other commercial data providers to seamlessly integrate relevant information into this powerful public safety tool. And because Beware is a cloud-based solution that can be securely accessed anywhere with an Internet connection, this critical information is available on any Internet-enabled device, including tablets, smartphones, laptops and desktop PCs. 

Intrado has entered into an agreement with Intergraph to include Beware within its computer-aided dispatch (CAD) and mobile applications. By using Intergraph’s CAD and mobile applications along with Beware, public safety agencies can benefit from commercial intelligence throughout the entire 9-1-1-call flow. This will enable the correlated commercial intelligence gathered and displayed by Beware to be accessible throughout the entire event continuum from the Public Safety Answering Point (PSAP) through first responders. Whether information is associated with automatic location identification (ALI), automatic number identification (ANI), license plate information, address intelligence or social media hits, all personnel involved in the call are aware of any important information and potential danger.

The City of Thornton Police Department (Thornton PD) in Colorado is the first public safety agency in the country to pilot the Beware solution.  “In a country where a police officer is killed every 53 hours, I am glad to see companies like Intrado, LexisNexis, and Intergraph working together to provide solutions that make a difference in the safety of our nation’s responders and citizens,” said Mike Wallace, Thornton’s Communications Center Manager.  “We are an Intrado call-handling and Intergraph CAD customer, so we were very excited to be the first public safety agency in the country to pilot the Beware solution. This solution works as described and is providing a whole new level of information to our officers.”

- Product Profiles /9-1-1magazine.com (via Intrado, 8/15/12)

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