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NetMotion Diagnostics Delivers Network Assessment Tools for FirstNet Preparation

Date: 2015-11-23
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NetMotion Wireless, a leading provider of mobility management solutions for first responders, has announced that public safety organizations are using NetMotion Diagnostics to survey and diagnose the coverage and signal quality of their network fabric, consisting of both public safety data and FirstNet networks. Understanding current coverage usage and needs is a critical first step for states and municipalities in order to guide and plan for future FirstNet deployments.

The First Responder Network Authority (FirstNet) was empowered by Congress to build, operate and maintain the first nationwide wireless broadband network dedicated to public safety. Using both reserved spectrum and existing telecommunications infrastructure, FirstNet will provide 21st century tools to first responders across the country.

“FirstNet promises to improve communications for the thousands of organizations and millions of individuals that respond to emergencies at the local, state, tribal and federal levels,” said John Knopf, VP of Product Management at NetMotion Wireless. “NetMotion Diagnostics helps organizations prepare in advance by understanding their current coverage, determining their future needs, and working with FirstNet to ensure its infrastructure is deployed in the right way to augment communications during incident response.”

A number of states and municipalities are beginning to map out their coverage to understand current needs and identify what needs to be supplemented or overlapped by FirstNet. Because tower infrastructure is expensive to deploy, states and agencies that know what and where their needs are will help ensure everyone gets the most utility out of their joint investment.

NetMotion Diagnostics is the first choice for first responders wanting to plan for and manage the transition to FirstNet. It delivers the ability to proactively manage, troubleshoot and optimize mobile user experiences by mapping coverage across multiple networks, diagnosing problems when they occur, and identifying root causes of problems on devices and networks users may not own, control or manage. NetMotion Diagnostics recognizes and identifies common problems such as latency, poor signal quality, unresponsive application servers, VPN connections, GPS and dropped connections so they can be resolved quickly. In addition, it captures, tracks, and provides comprehensive, actionable reports on devices, network performance, and usage. 

NetMotion Diagnostics version 3.2 supports all North American carriers including FirstNet; numerous mobile devices including built-in wireless, USB modems, mobile hotspots, and trunk-mount modems; and mobile computing devices running Apple iOS, Google Android, and Microsoft Windows.

NetMotion Diagnostics version 3.2 is available today as a cloud SaaS service or as an on-premises application. For more information, please visit

For more information about NetMotion Wireless see:

- Product Profiles/ (via NetMotion Wireless, 11/17/15)



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