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Digital 9-1-1 Call Handling Protocols Vastly Outperform Paper Tablets

Date: 2016-05-16
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Updates to PowerPhone's Paper Tablets to be Discontinued on March 31, 2017

PowerPhone has announced that it will be transitioning to its top-tier 9-1-1 call handling protocols entirely to digital formats available on desktop computers or most Windows-based tablets.

“Last year, we were the first to introduce both a stand-alone digital tablet and a desktop-compatible protocol delivery system,” said Tara Milardo, Powerphone’s

Left: Digital Tablet Software Can Be Used on Desktops or Windows Tablets

Director of Sales. “The response has been incredible as our customers enjoy faster look-up times, significant desk space savings and a simplified process for receiving protocol updates.

“Because Digital Tablets are producing significantly greater service to our customers, we are fully transitioning our product line and support services towards digital over the course of the next year.”

Powerphone will continue to support updates for its four-tabbed paper tablets through March 31, 2017. Its most recent update, incorporating new CPR guidelines, is shipping out in the near future. After March of 2017, only Digital Tablet and CACH customers will continue to receive protocol updates.

“We're committed to being open and transparent throughout this process and will gladly answer any

Right: Digital Tablet Software Works with most Windows Devices

questions by phone at (203) 245-89-1-1, or by email at,” said Milardo. “This transition reflects PowerPhone's ongoing commitment to providing the tools, training and accreditation processes for the highest standard in 9-1-1 call handling.”

To read more about the transition, or to see what products are affected, click here

- Product Profiles/ (via Powerphone, 5/11/16)



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