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Tiburon Announces New Public Safety Software Suite: IQResponse

Date: 2011-08-15
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Tiburon has announced its newest public safety software offering – IQResponse, a suite of components that were designed and built from the ground-up to be fully integrated.  The modules include a computer-assisted dispatching product (IQResponse CAD), records modules for law enforcement, fire and EMS departments (IQResponse Law and IQResponse Fire), a mobility product (IQResponse Mobile, including an iPad® option) and a jail management/records product (IQResponse Jail).  The IQResponse product suite has attracted the strongest interest from mid-sized agencies for its functionality, affordable price and quick deployment.

IQResponse is the latest component in Tiburon’s strategy to provide a product suitable for every size agency.

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“Many agencies don’t have the budgets for the high-end, customized systems, nor do they have the luxury of dedicating staff to multi-year deployments,” said Ian Archbell, Tiburon’s Chief Marketing Officer. “IQResponse is a fully-featured, configurable, off-the-shelf product that can be completely deployed in six to nine months.” Tiburon’s other offerings – TotalCommand, for agencies that want a solution that works exactly the way they do, and DispatchNow, a cloud-based solution for agencies seeking the lowest TCO, complete the company’s uniquely comprehensive product range.

In parallel with Tiburon’s IQResponse product announcement, the company has also announced its first IQResponse client – the Lubbock, Texas Police Department. “Tiburon is justifiably proud of the latest piece in our comprehensive product offering,” said Archbell, “but the real test is market acceptance and as we announce the product we already have an initial customer who is up and running. Even better is the fact that they are only the first of several customers that we will be announcing soon. This product has taken off faster than we ever expected and clearly the market thinks we’ve hit the mark.”

Speaking about his agency’s status as Tiburon’s first IQResponse client, Lubbock Police Chief Ellis remarked, “Tiburon IQResponse has tremendous potential to improve patrol capabilities, CAD and records management systems. The Lubbock Police Department went live with the new system on June 5th of this year. Tiburon has given full support with their friendly, professional and helpful staff and we are committed to the success of the new software applications.” He added, “We are working towards final acceptance and we are confident we will have an end product that enhances the duties of our agency and we look forward to a long and continuing relationship with Tiburon.”

For our exclusive Q&A with Tiburon about IQResponse, click here.

For more information on Tiburon and IQResponse, see:

- Product Profiles / (via Tiburon, 8/7/11)



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