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A New Mobilization App for Community First Responders from Thorcom Systems

Date: 2016-09-27
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Thorcom Systems, a leading provider of mobile data and incident dispatch systems based in the United Kingdom, has introduced Mobilize® CFR, an innovative mobilization solution for Community First Responders. It comprises an Android app and a managed internet gateway service that delivers mobilization instructions, status updates and local navigation, enabling emergency service organizations to improve communications with Community First Responders, extend coverage and, at up to 50% of the cost of traditional solutions, achieve significant savings.

According to Simon Clifton, Sales and Marketing Director at Thorcom Systems: “Mobilize CFR is the first product to be launched from the new Mobilize  series of modular solutions which offer higher levels of configurability and interoperability with command & control and computer aided dispatch (CAD) systems. It allows emergency services organizations to leverage the lower cost and availability of smartphones to improve communications with Community First Responders and deliver a more efficient incident response.”

Mobilize CFR is a real-time solution that interacts with CAD systems to provide Community First Responders with incident mobilization instructions via Android smartphones whether privately owned or issued by an emergency service. The easy to use Internet-based mobile data app uses any mobile network or Wi-Fi connection to eliminate the coverage issues that have traditionally impacted on the performance of single networks and radio technologies.

As a two-way system, Mobilize CFR overcomes the limitation of paging and SMS-based systems by confirming to dispatchers that mobilization messages have been received. Responders can also provide status updates such as availability to attend, on the way, arrived, situation report, assistance required and more. The application also supports stand-down instructions, two-way text messages and an under duress, emergency function.

Mobilize CFR not only improves communications with Community First Responders, but also provides automatic resource location data enabling CAD operators to assign the closest resource. To further speed up response, the app also integrates with Google Maps to show the destination and provide turn-by-turn navigation. Maps can be preloaded into each device and used in offline mode, a particularly important feature in rural areas with intermittent mobile network coverage.

About Thorcom Systems
Thorcom Systems is leading designer and manufacturer of real-time dispatch, vehicle location and status messaging solutions for field workers in business-critical and mission-critical environments including the emergency services, public transport and utilities sectors world-wide.  For more information visit

- Product Profiles/ (via Thorcom Systems, 9/27/16)


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