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Public Safety Dispatcher Torrance CA

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Salary: $4,281.33 - $6,023.33 Monthly

 

The City of Torrance is accepting applications for Public Safety Dispatchers!


If you are interested in a career that is challenging and have a sincere desire to help people, then this position may be for you. The Torrance Police Department is seeking dedicated individuals to serve as Public Safety Dispatchers.

Dispatchers operate communication systems utilizing radio, telephone and computer equipment to receive 911 emergency and routine calls requesting Police or Fire services. These individuals prioritize emergency calls under direction to ensure that calls of a more urgent nature receive priority over other calls; maintain records of activities in response to service requests; and provide information to the public. Perform related work as required. 

HOURS: Night shift differential pay, 5% for swing shift and 7-1/2% for graveyard shift.
You must be available to work rotating shifts, including day, evening, graveyard, weekends and holidays.

 

MINIMUM QUALIFICATIONS:

Education and Experience
Any combination of education and experience that provides the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
 
Graduation from high school or possession of a GED Certificate.


AND


One year of experience in voice communications equipment or public contact work involving the use of communication equipment.
 
License and/or Certificates
Must obtain and maintain a valid California POST Public Safety Dispatch Certificate and Emergency Medical Dispatch Certificate within one (1) year of hire.
 
Ideal Candidate
In addition to the minimum requirements, a desirable candidate will possess:

  • The ability to remain calm, have a clear and controlled voice, think quickly and logically in emergency situations, handle multiple tasks simultaneously and learn quickly;
  • The skill to operate a computer keyboard by touch;
  • Excellent memorization skills;
  • Experience as a Police, Fire or other emergency dispatcher involving computer-aided dispatching;
  • POST (Peace Officer Standards and Training) Public Safety Dispatcher Certificate (5% premium pay); and
  • Emergency Medical Dispatch (EMD) Certificate (5% premium pay).

HOW TO APPLY:

Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. At time of application, candidates must also submit a keyboarding test certificate from a verifiable source such as one of the South Bay One-Stop Business and Career Centers dated within one (1) year of written exam date. This link http://www.southbay1stop.org/contact-us will provide you the locations which includes Torrance One-Stop, Gardena One-Stop, Carson One-Stop and Inglewood One-Stop.

Qualified candidates must type a minimum of 50 words per minute (WPM) with an accuracy rate of 90%. Only those candidates meeting this requirement will be invited to continue in the recruitment process. Applications will be considered incomplete for failure to attach certificate at time of application.

The application period begins Wednesday, March 29, 2017 and closes Wednesday, April 19, 2017 at 5:30 p.m.

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