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The Aurora Theater Shooting - Five Years Later 
Last Thursday, July 21st, was the fifth anniversary of the Aurora Theater Shooting in Colorado, a tragedy that affected first responders and theatergoers from around the country. From our archives, here are my thoughts in the editorial page for 9-1-1 Magazine posted on July 21st, 2012.  [Read more]

 

 

 

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Are 9-1-1 Call-Takers and Dispatchers Telecommunicators First Responders?

by Nick Zecher
9-1-1 Personnel are the FIRST first responder, the take reports of emergencies when they are at their freshest, when the least amount of information is known, and then work hard to turn this into an incident that responders can go to and mitigate...  [continue reading]

 

When Dispatchers Take A Knee: Public Employees and Standards of Conduct

by Barry Furey
While we seemingly find offense in anything and everything of late, there can be serious ramifications when these complaints focus on suspected violations of the law, contractual agreements, and accepted standards. As the debate rages on, perhaps we should take a time out to consult our playbook about what to do when a dispatcher takes a knee. [continue reading]

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