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CA OES: Large Stadium Protection Relies On See Something, Say Something Awareness

Protecting the perimeters of public venues, including those hosting mass gatherings such as concerts and sporting events around the world, is yet another security-measure priority to thwart terror attacks, and even more so now in the aftermath of a suicide bombing after a concert in England on May 22.

This Week is National Emergency Medical Services Week

May 21-27 2017 is National Emergency Medical Services Week. This year's theme is EMS STRONG: Always in Service. National Emergency Medical Services Week brings together local communities and medical personnel to publicize safety and honor the dedication of those who provide the day-to-day lifesaving services of medicine's "front line."

Coast Guard Crewmembers Administer First Aid to 50-year-old Boater at Fire Island, NY

Watchstanders at Coast Guard Sector Long Island Sound received a report from Station Fire Island at 12:33 p.m., that a 22-foot white pleasure craft pulled into the station boat basin with an man aboard who was in need of medical attention. Station crewmembers administered first aid to the 50-year-old man with a knee laceration at the dock, and notified West Islip Emergency Medical Services (EMS)

This Week is National Police Week 2017

In 1962, President John F. Kennedy signed a proclamation which designated May 15 as Peace Officers Memorial Day and the week in which that date falls as Police Week. Currently, tens of thousands of law enforcement officers from around the world converge on Washington, DC to participate in a number of planned events which honor those that have paid the ultimate sacrifice.

NENA Issues Cyber Attack Warning to 9-1-1 Centers

On Friday, May 12th, 2017 the National Emergency Number Association (NENA) Headquarters became aware of a widely-reported ransomware attack affecting both private- and public-sector enterprises in multiple countries. NENA is not aware of any attacks affecting PSAP systems or 9-1-1 service at this time. Reporting indicates that life-safety institutions in the U.K., including several hospitals, have been affected. Consequently, we are issuing this special alert to help members defend against...

Washoe County, NV: Agreement Reached for $150M Radio System

The Washoe County Commission voted unanimously Tuesday to join the inter-local agreement that will build and operate the Shared Nevada Radio System. That's a $150 million project that will build an 800-megahertz public safety radio network for Northern and rural Nevada with Washoe County, the Nevada Department of Transportation, and Sierra Pacific Power, which is owned by NV Energy, as partners.

Emergency Number Associations Announce Intensified Standards Cooperation

International emergency calling associations from the U.S. and Europe have announced their intent to increase cooperation and efforts on international standardization of emergency calling systems.

Rep. Torres Commemorates National Public Safety Telecommunicators Week

In commemoration of National Public Safety Telecommunicators Week, Rep. Norma J. Torres (D-Pomona) highlighted the important work of 9-1-1 dispatchers through the introduction of a congressional resolution and by taking part in a series of local events and site visits.

Cal OES launches Documentary, State of Urgency: Managing California's Historical Drought

During the four years of drought facing emergency managers in California from 2014-2017, a small team from the Cal OES Office of Public Information made it their mission to document various moments and milestones of the stateís efforts to respond to, and recover from, the ongoing drought with video, photographs and interviews. This documentary, now completed, gives viewers access like they've never had before to better understand the immense weight that rested upon the shoulders of decision...

Modern-Day Heroes Awarded In Pan-European Public Safety Awards Ceremony

On April 5, 2017 in Budapest, the 112 Awards Ceremony 2017 recognized individuals and organizations from around Europe for their outstanding achievements and their commitment in contributing to public safety.

Yocha Dehe Wintun Nation and Yolo County Approve Agreement to Provide Funds for Enhanced Public Safety in Casino Area and Other Public Uses

The Yocha Dehe Wintun Nation and the County of Yolo have just approved a new intergovernmental agreement worth more than $161 million over 22 years. The agreement is associated with the Tribeís upcoming expansion of the hotel at its Cache Creek Casino Resort in Brooks, CA.

Avaya Executive to Co-Chair the Disability Advisory Committee - Emergency Communications Subcommittee

Avayaís Mark Fletcher appointed to the Disability Advisory Committee Emergency Communications Subcommittee, helping Americans with disabilities overcome emergency communications challenges

NPSTC Report: Broadband Deployable Systems in the Nationwide Public Safety Broadband Network

For over 2 years, the NPSTC CSS Broadband Deployables Working Group, a joint U.S./Canada effort of more than 150 participants, has met to research and produce a comprehensive report on the use of Broadband Deployable Systems. This document defines public safety requirements for the operation and use of LTE Broadband Deployable Systems (BBDS).

Local Fine Art Students Create Public Art Mural for new San Francisco Fire Station 1

A pleasing meeting of fine art and firefighting has occurred in this public art mural project at San Francisco FD's new Station 1. Students from the Academy of Arts University's School of Fine Art have donated their considerable skills to a dedication mural for San Francisco Firehouse Station 1 in the South Market area. The mural depicts the history of the fire department in the city and the officers who serve the community.

House Communications Subcommittee Announces March 29, 2017 NG9-1-1 Hearing

The House Communications and Technology Subcommittee, chaired by Rep. Marsha Blackburn (R-TN), today announced a hearing for Wednesday, March 29, 2017, at 10 a.m. in room 2123 of the Rayburn House Office Building. The hearing is entitled, "Realizing Nationwide Next-Generation 9-1-1."

Industry Council Issues Statement in Support of NENA i3

The Industry Council for Emergency Response Technologies (iCERT or Industry Council) has announced the Associationís support for i3, the Next Generation 9-1-1 (NG9-1-1) standard developed by the National Emergency Number Association (NENA).

FCC Commissioner Offers Proposals to Combat State 9-1-1 Fund Raiding

"It is unconscionable that some states divert fees collected for legitimate and needed 9-1-1 communications capabilities to unrelated purposes, threatening the public's safety for short-term budget relief," said FCC Commissioner Michael O'Rielly in blog post regarding 9-1-1 fee diversion. In highlighting some key findings from the FCC's Annual Report on 9-1-1 Fee Diversion, Commissioner O'Rielly called it a "vexing problem to solve."

Harris County Recognized for Excellence in Emergency Management

The Emergency Management Association of Texas (EMAT) honored the Harris County Office of Homeland Security & Emergency Management (HCOHSEM) with the Excellence in Emergency Management Award at its annual symposium held earlier this month in San Marcos, Texas.

Therapy Dog Eases 9-1-1 Dispatcher Stress

Retired US Army soldier Ron Leonard and his therapy dog Molly will be traveling about the state of Tennessee honoring 9-1-1's "Hidden Heroes" during National Telecommunicators Week, April 9-15th.

How to Use Drones for Search and Rescue to be Explored in National Symposium in April

The University of Nevada, Reno's Nevada Advanced Autonomous Systems Innovation Center is hosting the second annual symposium on the use of unmanned autonomous robotics systems in search and rescue April 11-12. The public is invited this year.

9th Annual California Mobile Command Center Rally Set for May 10 in Sacramento

The California Fire Chiefs Association, Communications Section, in conjunction with the Northern Chapter of the Association of Public Safety Communications Officials - International (NAPCO) and the Sacramento Metro Fire Department will host and facilitate the 9th Annual mobile communications/command vehicle rally on Wednesday May 10th.

NG911 Institute Announces 14th Annual 911 Honor Award Winners

The Next Generation 911 Institute (NG911 Institute) is pleased to announce the winners of the 14th Annual 911 Honor Awards.

IAED's Brett Patterson Lauded As JEMS' EMS10 Innovator At EMS Today

The International Academies of Emergency Dispatch (IAED) is pleased to announce that Brett Patterson, IAED Chair of the Medical Council of Standards and Academics & Standards Associate, received the Journal of Emergency Medical Services' EMS10: Innovators in EMS Award Feb. 22 at JEMS annual EMS Today Conference & Exposition, held this year for the first time in Salt Lake City, Utah.

From the Field: Other Duties As Called For - NYPD Assists Civilian with Broken Bicycle Chain

via NYPD News: Yes, we can help put the chain back on your bike to get you on your way. Officer Johnson of the NYPD 28th Pct also keeps New Yorkers SAFE!

NPSTC Announces Publication of Radio Interoperability Best Practices Reports

The NPSTC Governing Board approved a master report and three best practice statements that identify specific actions local public safety agencies can take to improve emergency communications interoperability. NPSTC was asked to define essential radio interoperability best practices following the deaths of 19 wildland firefighters during the Yarnell Hill incident in 2013.

Video: Glenn Heights Police officer saves local Jack in the Box from burning car in drive-thru.

Officer Chris Womack of the Glenn Heights (TX) Police Department was first on scene and, after sizing up the incident, maneuvered into the drive-thru lane and pushed the burning car (which appeared to have its parking brakes on) out of the drive-thru lane and a safe distance away from the building..

NPSTC Supports North Dakota Waiver Request to Improve Cross Border Interoperability

The FCC released a Public Notice on December 28, requesting comment on a waiver request by the State of North Dakota to use the VLAW31 frequency for multi-discipline mutual aid within 25 km of the U.S./Canadian border. The Commission granted a similar waiver request to the State of Montana previously. That grant has assisted agencies with multi-discipline public safety cooperation along the U.S./Canada border and with cross-border communications

Award-Winning Documentary Looks at the PTSD in Police and Other First Responders

The groundbreaking, 80-minute, award-winning documentary CODE 9 OFFICER NEEDS ASSISTANCE explores the darker side of law enforcement as it tells the stories of police officers and their families who are now suffering the effects of Post-Traumatic Stress Disorder. While focusing on police officers, CODE 9 has recognized that firefighters, EMTs and paramedics, public safety dispatchers, and correctional officers also face the psychological and emotional trauma of PTSD.

Houston Airport System Gets an Edge on Emergency Management with High-Tech Mobile Command Vehicle

With three major airports in the area, Houston, Texas manages one of the largest airport systems in the United States, with more than 55 million passengers served annually. In order to strengthen emergency preparedness efforts, Houston Airports Safety & Emergency Management Division acquired last year a state-of-the-art mobile Incident Command Vehicle that brings the tools and technology of a fully equipped Emergency Operations Center to any sort of major event faced by airport emergency...

9-1-1 dispatcher helps save woman trapped in trunk of moving car

A quick-thinking Johnston County emergency dispatcher is credited with saving the day after he helped police locate a woman who was trapped inside the trunk of a car by texting her cellphone back after her voice call was disconnected.

Dispatchers in Alameda County, Calif. save a woman's life in New York

This is a story about the Alameda County Sheriff's Office (ACSO) Emergency Service Dispatchers Ė the professionals behind the scenes who keep us all safe on a daily basis. Yesterday, they saved a life on the other side of the country.

VIDEO: Spokane officer pulls woman from burning car

A Spokane (WA) police officer is credited with saving a woman's life after he pulled her from a burning car on the cityís north side. Shortly before 10PM on Friday, Jan. 20, 2017, Spokane 9-1-1 received a call from a woman reporting she was trapped in her burning vehicle. ďShe told police she was trying to kick the windows out but couldn't,Ē KHQís Matt Pusatory reported in an online news story....

NPSTC and APCO Announce Approval of APCO/NPSTC Standard Channel Nomenclature for Public Safety Interoperability Channels

The standard, an update of earlier joint work accomplished by the National Public Safety Telecommunications Council (NPSTC) and the Association of Public-Safety Communications Officials (APCO) International, identifies common channel names for all FCC designated nationwide interoperability channels.

FCC's Public Safety And Homeland Security Bureau Seeks Comment On Issues Related To 911 Applications For Smartphones

The Public Safety and Homeland Security Bureau seeks comment on a request by the National Association of State 911 Administrators (NASNA) to initiate a proceeding to address issues related to how smartphone 911 applications (911 apps) interface with 911 systems...

How Artificial Intelligence (AI) Is Impacting the Way We Manage Natural Disasters

Natural disasters are out of the reach and influence of human beings. However, a lot can be done to minimize loss of lives. Artificial intelligence is one viable option that can potentially prevent massive loss of lives while at the same time make rescue efforts easy and efficient.

Underwriters Laboratories, Inc. (UL) Asks Users of Tactical Video Equipment to Participate in Questionnaire by January 24

Underwriters Laboratories, Inc. (UL) Asks Users of Tactical Video Equipment to Participate in Questionnaire by January 24. A UL task group is working to develop a performance standard for tactical operations video cameras.

DHS: Are You a Victim of Electronic Jamming?

Electronic jamming is a significant threat to first responder and public safety communications and should be taken seriously. DHS will share updated information as it becomes available, including additional details on threats, mitigation strategies, and technologies.

National Association of State 9-1-1 Administrators Releases Paper on Optimizing 9-1-1 Surcharge Revenue

The National Association of State 9-1-1 Administrators (NASNA) releases a paper outlining the challenges states face in optimizing revenue from the existing telephone surcharge model for funding 9-1-1, and recommending solutions. The paper is intended to be used as a companion to the white paper released in September 2015 entitled, "Four Potential Sustainable Funding Models for NG9-1-1."

NG9-1-1 Institute: Nominations Sought for 14th Annual 9-1-1 Honor Awards

The NG9-1-1 Institute reports that their 14th Annual 9-1-1 Honor Awards will take place on February 28, 2017 in Washington, D.C. Nominations for these Awards and now open with a deadline of Monday, January 16, 2017

EENA Publication: Brussels Attacks & Social Media: The 6 stages of Reactions on Twitter

The "Brussels Attacks - Crossover between research and reality" document, authored by Nicolas Vanderbiest and published by the European Emergency Number Association (EENA), analyzes recent crises in Europe and concludes to the following 6 stages of reactions: the information phase; the phase of emotion; the transition phase; the organizational phase; the phase of interest; and the disorganization phase.

Public Safety in A Crowded Club: Suggestions Prompted by the Ghost Ship Fire

While it is too early to comment on the specifics of what happened at the Oakland Ghost Ship [in adjacent Alameda County], there are some things that everyone can do now to make sure that they and their loved ones are safe and hopefully spare families from the anguish suffered by the families of the victims in Oakland.

FirstNet Opens Innovation and Testing Lab in Boulder, CO.

The First Responder Network Authority (FirstNet) announced the opening of the FirstNet Innovation and Test Lab at its technical headquarters in Boulder, CO. FirstNet's state-of-the-art lab will be a "plug and play" environment in which FirstNet and its future private industry partner will test public safety features, devices, and apps before they are deployed on the Nationwide Public Safety Broadband Network.

AlertTahoe Fire Camera System Helps Firefighters Respond to Catastrophic Wildfires

A year-long partnership between the University of Nevada, Reno and the Tahoe Prosperity Center has produced an expansion of this unique monitoring system and its usefulness to firefighting officials, by providing either fire discovery, early intelligence and/or situational awareness for more than 30 wildfires within the Lake Tahoe basin, and another 50 fires this past fire season for the region surrounding this High Sierra gem.

Drones & Emergency First Responders: Final report of EENA/DJI Pilot Test Project Available

Remotely Piloted Aircraft Systems (RPAS), or drones, have created significant opportunities for emergency first responders, as well as important challenges. As a response to the adoption of RPAS by emergency services, in 2015 EENA created a working group on drones that was quickly embraced by the emergency services community and became a network of 125 members.The European Emergency Number Association has announced that the final report of the EENA/DJI Pilot Test Program is now available.

Foster City PD's Mannequin Challenge

The Mannequin Challenge is a viral Internet video trend where people remain frozen in action like mannequins while a video is recorded. Foster City Police Department in Californiaís Bay Area recently created its own Mannequin Challenge video and posted it to several online video services...

PowerPhone announces the passing of Thalia Savakis

It is with deep regret that PowerPhone announces the passing of Thalia Savakis, a beloved member of the PowerPhone family for many years. Thalia passed away unexpectedly at home on November 14, 2016.

AT&T and NASA Collaborate on Drone Traffic Management System

AT&T and the National Aeronautics and Space Administration (NASA) are researching traffic management solutions for Unmanned Aircraft Systems (UAS). With drones already used in public safety, construction, utilities, agriculture, real estate and TV, this research can help support the commercial and private use of drones nationwide.

Jason Wolford Named Michigan APCO Supervisor of the Year

Jason Wolford has been the Operations Coordinator for Newaygo County (Michigan) 9-1-1 Central Dispatch since January 2016. Recently, he was named the Michigan Association of Public Safety Communications Officials' Line Supervisor of the Year. He received the award at the annual awards banquet in Frankenmuth, MI, on October 20, 2016.

'Heart of a Cop' - Police/Fire Chaplain's Book Reveals Life on the Streets, Stories of Faith from the Line of Duty

Danny Lynchard, Director of the Tulsa, OK Police/Fire Chaplaincy, has released "The Heart of a Cop: Stories of Personal Faith from the Line of Duty." The collection of 60 stories was gleaned directly from the personal experiences of police officers, firefighters and paramedics. The book contains compelling accounts of the challenges faced by first responders when sirens scream and lives are changed forever, as well as the 360-degrees perspective faced in being right, being tough, and being...

South East Texas Area Mobile Command Vehicle Rally - Oct 12th

The SE Texas Area Mobile Command Vehicle Rally will take place on Weds, Oct 12th, from 9AM to 2PM at the Pasadena Convention Center & Municipal Fairgrounds (7902 Fairmont Parkway, Pasadena, Texas).

Major Milestone Reached In Effort To Pinpoint Wireless 9-1-1 Calls From Buildings

The 9-1-1 National Emergency Address Database (NEAD) LLC, an independent entity established by CTIA, has announced a major step toward helping first responders locate wireless 9-1-1 callers more accurately indoors by selecting West's Safety Services to develop and operate the NEAD Platform. With a NEAD operator in place, the wireless industry remains on schedule to enhance indoor 9-1-1 location accuracy by harnessing commercial technologies.

NPSTC: Cross Border Communications Are Greatly Enhanced by Bi-National Agreements

Cross border public safety communications is a complex issue that affects all first responder organizations, which operate near the U.S. and Canadian border. Fire departments and EMS organizations are frequently asked to cross the national border to render aid. They may be the primary agency assigned to respond to an emergency across the border, or they may be supporting a local agency that needs additional assistance.

Small Town EMS Providing Nationwide Care Services

Destination: Home services, provided by Paramount Ambulance in Dubuque, Iowa, provides Medical Escort Assistance to those who require extra help when flying on commercial airlines, as well as a non-stop transport through the Caring Coach motor home.

Animal Services & Fire Departments Collaborate To Capture Runaway Tortoise

You usually wouldn't think the terms "runaway" and "tortoise" would go together.... but not where the intrepid Big Bertha was concerned. This is a great example of interagency cooperation on an incident that normally wouldn't involve the fire dept. But both Santa Clara County Fire (the lifting up) and the Palo Alto FD (the lifting down) in California are service-oriented agencies and had no problem assisting Animal Control in getting this enormous reptile out of harm's way, and ultimately...

Urban Shield 2016 exercise tests Regional Catastrophic Earthquake Logistics Response Plan

Yellow Command is an annual exercise opportunity for EOCs throughout the Bay Area to activate and collaborate, as will be necessary in a catastrophic incident with regional impacts. As part of the Urban Shield 2016, the annual comprehensive, full-scale regional preparedness exercise assessing the overall Bay Area Urban Area Security Initiative (UASI) Region's response preparedness, brought together numerous San Francisco Bay Area jurisdictions to exercise and evaluate the Regional...

Torres Introduces Bill To Bring Accountability To Private Firms Investing In 9-1-1 Services

"If a private equity firm decides to invest in an emergency services company, they also take on the responsibility to provide those services to the level our communities expect," said Torres. "Unfortunately, that doesnít always happen, and the consequences can be tragic. This is why I introduced legislation to make sure there is transparency and accountability when Wall Street firms decide to invest in these vital community services."

Congresswoman Torres to OMB: 9-1-1 Dispatchers Are More Than Office & Support Staff

Last week, Rep. Norma J. Torres (D-CA) sent a letter to the Office of Management and Budget to object to their classification of 9-1-1 dispatcher, or ďpublic safety telecommunicatorĒ, as an ďOffice and Administrative Support OccupationĒ in the draft Standard Occupational Classification (SOC) and to urge them to classify this position as a ďProtective Service OccupationĒ in the final SOC structure.

September 11th 2011: Fifteen Years of Analysis & Examination

In honor of the fifteenth anniversary of September 11th, 2001, 9-1-1 Magazine presents a number of new features and also archival stories from our original coverage in 2001 and subsequent years.

September 11th 2011: Fifteen Years of Analysis & Examination in 9-1-1 Magazine

In honor of the victims, responders, and all those affected by the events of September 11th, 2001, 9-1-1 Magazine has archived its 9/11 related stories on our web site, from our original coverage in 2001/2002 and subsequent years

Central Maryland Command & Communications Rally set for Oct 13

The 2016 Maryland Command and Communications Rally will be held on October 13, 2016. Hosted by Anne Arundel County Office of Emergency Management and the Baltimore UASI. Sponsored by PEAKE, which has also sponsored and facilitated rallies in North Carolina and Pennsylvania.

#IAM911 movement changing the perspective toward 9-1-1 telecommunicators

A passion to save lives is what fueled the movement #IAM911 Ė a nationwide social media effort, started by Ricardo Martinez, a 9-1-1 supervisor in Michigan. Since the hashtag started dispatchers are coming forward sharing their personal stories, some are lighthearted, while others heart wrenching...

FCC Changes Rules to Allow Railroad Police to Use Public Safety Interoperability Channels

On August 23, the Federal Communications Commission (FCC) changed its part 90 rules to allow railroad police officers to use public safety interoperability frequencies to communicate with public safety entities already authorized to use those channels. The FCC's decision "facilitates railroad police access to the interoperability channels; minimizes burdens on public safety entities and railroad police; and ensures consistency with public safety needs and interoperability plans."

#IAM911 Movement Aims to Assist in Reclassifying Public Safety Telecommunicators Out of "Clerical" Classification

The #IAM911 movement is an effort beginning on Facebook to assist in the reclassification of public safety telecommunicators from "clerical," where US Governmentís Office of Management and Budget's Standard Occupational Classification Policy Committee recently ruled they belong, to "protective..."

NC Governor recognizes lifesaving 9-1-1 dispatchers from Beaufort County

North Carolina Governor Pat McCrory hosted public safety officials, state 9-1-1 Board members, and first responders at the Executive Mansion on Friday, August 26, 2016 to recognize three Beaufort County 9-1-1 telecommunicators who saved a life.

NICE Announces Recipients of 2016 PSAPs' Finest Awards

NICE has announced the winners of its 2016 PSAPs' Finest Awards, a global recognition program for emergency communications professionals now in its eleventh year. Awards are presented annually to individuals chosen as the Director, Line Supervisor, Technician, and Telecommunicator of the Year. New for 2016 was the addition of a category for PSAP of the Year.

Public Safety Leaders Respond to Critical Article about FirstNet in "The Atlantic"

The very critical article relative to FirstNet published in the September 2016 issue of The Atlantic is far from reality and has generated a lot of discussion among the public safety community. As most public safety officials know, in addition to being inaccurate, the author failed to capture public safety's longstanding advocacy efforts...

RAW AUDIO: Roanoke City dispatchers only ones to catch firefighter mayday call

A firefighter fell through an elevator shaft in the home and declared mayday. Because of the loud, stormy conditions on scene and the transmission which was described as 'faint,' dispatcher Jessica Graybill was the only one to hear the mayday and immediately went into action.

3 Alarm Fire Destroys Abandoned Church - Fort Worth, TX

On Tuesday August 2, 2016 fire destroys an abandoned church on Fort Worth's east side. On arrival heavy fire and smoke was showing and firefighters quickly went into defensive attack and called additional alarms for manpower and due to extreme heat.

EMS on the Water: Coast Guard & Ventura County FD medevac a patient to harbor for transport

A Coast Guard 45-foot Response Boat - Medium from Coast Guard Station Channel Islands Harbor, along with a paramedic from Ventura County Fire, arrived on scene and safely transferred the woman to Channel Islands Harbor where local EMS transport was waiting.

Vance Taylor Recognized For Leadership Work with Disabled on 2015 Calif Wildfires

The Butte and Valley fires burned simultaneously in Northern California and scorched nearly 147,000 acres combined in September 2015... Vance Taylor, Chief of the Office of Access and Functional Needs (OAFN) at the California Governorís Office of Emergency Services (Cal OES), developed a plan to assist those with disabilities and access and functional needs inflicted by the wildfires. For his contributions to the Butte and Valley fires, Taylor was presented with the 2015 Outstanding...

NENA: Federal Committee's Action Disrespects 9-1-1 Telecommunicators and Holds Back Next-Generation 9-1-1 Improvements

On behalf of the thousands of 9-1-1 professionals serving the public in every community in America, the National Emergency Number Association (NENA) is deeply disappointed that the federal government intends to continue classifying Public Safety Telecommunicators as "Office and Administrative Support" workers, rather than as the critical public safety professionals that they are.

APCO Extremely Disappointed, Remains Committed to Seeing Public Safety Telecommunicators Properly Classified as a 'Protective' Occupation

The Office of Management and Budget (OMB) on July 22, 2016 announced its Standard Occupational Classification Policy Committee's (SOCPC) recommendations for revising the Standard Occupational Classification (SOC), under which Public Safety Telecommunicators would continue to be inappropriately designated as "Office and Administrative Support Occupations."

Cross Border Communications Agreement Enhances Public Safety for Canada and U.S.

The FCC Public Notice also provides a path for U.S. public safety agencies to operate on Canadian frequencies used by Canadian first responders, which was previously considered to be an ineligible activity. This is excellent news for public safety on both sides of the border.

Joint Statement from Arlington (MA) Police Department and Arlington Human Rights Commission Regarding Hate Incidents

"Our police department is wholly dedicated to the safety and security of all people, and our town services and agencies are committed to fostering not only a tolerant spirit, but an educated and enlightened one as well... "APD and AHRC are committed to creating an atmosphere where everyone in Arlington feels safe and supported. All of us function best when living without fear of violence, discrimination, exclusion, or humiliation."

Statement From C.O.P.S. National President Regarding Baton Rouge Shootings

The tragic events that have occurred in the past two weeks have catapulted the membership of C.O.P.S. to a new high as eight families join over 6,230 other families who have experienced the same sudden loss of their law enforcement hero in the line of duty. In addition to the families, C.O.P.S. also stands by the numerous co-workers who are enduring the loss of their friend while continuing to put on their uniform and protect the citizens of their community.

Lake Assault Fireboat Assists with Foss Lake Wildfire in the Boundary Waters Canoe Area Wilderness

A fireboat made by Lake Assault Boats and owned and operated by the Lake Vermilion Fire Brigade, provided support for wildland firefighting efforts during the Foss Lake wildfire near Ely, Minn. earlier this spring.

CAL FIRE arrests hobby drone operator for interfering with firefight on the Trailhead Fire

CAL FIRE law enforcement officers arrested a Placer County man Friday who allegedly interfered with firefighting operations recently on the Trailhead Fire by flying a drone over the fire, forcing CAL FIRE to ground aircraft rather than risk a collision. This is the first arrest by CAL FIRE law enforcement of a drone operator for allegedly interfering with firefighting.

Public Comment Requested on National 911 Data System RFI

In support of the goal to improve emergency communications for our nation's citizens, the National 911 Program has released a Request for Information (RFI) to gather input about the establishment of a nationally uniform data system to document 9-1-1 Public Safety Answering Point (PSAP) call data and data related to the operation of local and State 9-1-1 systems.

NPSTC Publishes Recommendations for Intrastate Common Channel Naming

The National Public Safety Telecommunications Council (NPSTC) announces publication of the Intrastate Channel Naming Recommendations which provides recommendations on the assignment of standardized names for regional and statewide interoperability channels. This is a companion document to the NPSTC and (APCO) American National Standards Institute (ANSI) Common Channel Naming Standard currently in the ANSI approval process.

FAA Emails Drone Users: Stay Away From Wildfires!

On June 29, the FAA distributed a mass email notice to individuals who have registered their drones with the agency, warning them that "drone operators who interfere with wildfire suppression efforts are subject to civil penalties of up to $27,500 and possible criminal prosecution."

The American Heroes Air Show 2016

The American Heroes Air Show took place last Saturday (June 25) at Hansen Dam in the San Fernando Valley. This event is an opportunity for individuals in the public safety sectors (police, fire&rescue, EMS agencies, etc.) to mingle with the local community. In addition to the displays and demonstrations, the admission-free Air Show also featured the CODE3 Career & Recruiting Expo...

Reps Torres & Eshoo Seek Update from U.S. GAO on Next Gen. 9-1-1 Implementation and Solutions to Patchwork 9-1-1 System

On Tuesday, June 22, Reps. Norma J. Torres (D-CA) and Anna G. Eshoo (D-CA) requested an update from the U.S. Government Accountability Office (GAO) on the implementation of next generation 9-1-1 (NG9-1-1) systems across the country and the impact diverting local and state 9-1-1 fees has had on emergency services.

Ecuadorian PSAPs Rewarded For Quality Of Emergency Services To Citizens

Two Public Safety Answering Points (PSAPs) from Ecuador have been rewarded with the Certificate of Quality Standard from EENA (the European Emergency Number Association). The PSAPs of Quito and Santo Domingo obtained the certificate after an extensive audit program, which evaluated their commitment to quality and their performance against specific quantitative and qualitative criteria.

Coalition Establishes "Partners Program" To Promote Strategic Alliances for Accelerating The Implementation of NG9-1-1

On June 14, 2016, the NG911 NOW Coalition announced that it has created a new program designed to expand participation in the Coalition and to coalesce national, state, and local efforts around a unified goal of deploying Next Generation 9-1-1 (NG9-1-1) services by the end of 2020. The "NG911 NOW Partners Program" will support the Coalitionís efforts to broaden support for NG9-1-1 by establishing alliances with organizations that are key to effective NG9-1-1 implementation.

New Report Details Important Steps To Accelerate NG9-1-1 Implementation

The NG911 NOW Coalition has released a report which is an important step in achieving its goal of implementing Next Generation 9-1-1 (NG9-1-1) services nationwide by the end of 2020. This report - ďNG9-1-1 Gap Analyses and Recommended StrategiesĒ - identifies the impediments to rapid and ubiquitous NG9-1-1 deployment, and recommends potential strategies to removing those impediments.

EMS on the High Seas: US Coast Guard Conducts Long-Range Medevac 380 Miles Southwest Of San Diego

At approximately 10 p.m., Saturday June 11, watchstanders at Coast Guard Sector San Diego received a report from the crew of the sailing vessel Perseverance that a 67-year-old male was experiencing symptoms of possible life-threatening diabetic complications. At the time of the report, the vessel was more than 380 miles southwest of San Diego and was en route to Hawaii.

What Makes the Public More Likely to Second-Guess Authorities During a Crisis?

What Makes the Public More Likely to Second-Guess Authorities During a Crisis? In a digital age when people have many information sources, during a crisis they won’t always seek guidance from the government or other official channels. But when might they? In a new study, two risk communication experts shed light on what makes people seek or ignore emergency information.

Mock MOBEX Drill Ensures Preparedness, Efficient Emergency Response

The MOBEX (Mobilization Exercise) Drill is a two-day Urban Search and Rescue (US&R) exercise at the Los Angeles County Fire Department’s Del Valle Regional Training Center and the County of Los Angeles Reservoir at nearby Castaic. This week's drill simulated a structural collapse with trapped victims in both land based damaged structures and in structures that have fallen into waterways

Attorney General Loretta E. Lynch Delivers Remarks At The National Law Enforcement Officers Memorial Fund 28th Annual Candlelight Vigil

Attorney General Loretta E. Lynch Delivers Remarks At The National Law Enforcement Officers Memorial Fund 28th Annual Candlelight Vigil

Presidential Proclamation - Peace Officers Memorial Day and Police Week, 2016

...In moments of danger and desperation, the first people we turn to are law enforcement officers. These often unsung heroes risk their lives and sacrifice precious time with loved ones so their fellow Americans can live in peace and security. But more than that, they are leaders in their communities, serving as mentors, coaches, friends, and neighbors -- working tirelessly each day...

Presidential Proclamation for EMS Week 2016

Embodying the grit, compassion, and courage that has driven our Nation forward since its founding, our emergency medical technicians, paramedics, 9-1-1 dispatchers, nurses, physicians, EMS medical directors, firefighters, and law enforcement officers reflect a spirit of selflessness that makes us all strive to live up to their example...

Legislation Threatens Access to Emergency Services in California's Rural Counties

The Rural County Representatives of California (RCRC) has announced opposition to Assembly Bill 2395 (Low), which seeks to establish a process for legacy phone carriers to relinquish their decades-old obligations that guarantee basic telephone service. To date, 17 of California’s rural counties have joined in this opposition, and urge the Legislature to carefully consider the implications this legislation would have on the safety, affordability, quality, and viability of telecommunications...

DIY: Pennsylvania Students Upgrade New School District Police Car

Students at Quaker Valley High School in Leetsdale, PA have been working to upgrade a new district police car. The car was a donation from the borough of Sewickley but needed some minor repairs and upgrades before it could be used.

2016 Pennsylvania Command and Communications Rally held on April 21

The Pennsylvania Command and Communications Rally 2016 took place on April 21st, 2016. Like similar events occurring in Virginia, California, and elsewhere, the event brought together a variety of state-of-the-art mobile command and communications vehicles to demonstrate and test capabilities and interoperability such as may be needed in a unified command operation during a major emergency or disaster.

Social Media in the Face of Disaster Response

In a recent blog posted yesterday by Eric Holdeman at emergencymgmt.com, the author contrasts two distinct types of emergency managers. "One set has decided to implement the use of social media into their emergency management functions," Holdeman wrote, "and the second set have said, 'No thank you, and since no one is demanding it, I can coast and not do anything.'" In today's information age, Holdeman asserts, the latter group is destined to fail, especially considering the demands of...

Florida 9-1-1 Dispatcher Wins National 2016 Smart Telecommunicator Awards for Heroic Efforts

Fifth Annual Awards from Rave Mobile Safety Recognize U.S. 9-1-1 Call-Takers; From Coordinating Abduction Rescue Operations to Preventing Suicides, National Winner and Four Regional Honorees Praised for Excellence, Compassion and Dedication to Saving Lives

Video: "So You Think You Can Dispatch?"

Black Helmet Films, producers of the "Another 24" mini-series about the life of firefighters, has put together a new video to showcase dispatch in honor of National Telecommunicators' Week. Featuring the Shreveport, Louisiana Fire Dispatchers at Caddo Parish 9-1-1 Communications Center, this is an excellent 15-minute video worth sharing with your responders and community alike.

Drone Used for Situational Awareness at Minnesota Propane Tank Fire

Firefighters in Minnesota say the video provided by a drone gave them critical information and situational awareness at a propane fire near Callaway on March 24. The 200-person town was evacuated when a propane tanker truck collided with a freight train, causing a major derailment and fire.

Centralized Dispatching Likely in Huron County, Ohio

Sioux City Police Looks to Encrypt All Law Enforcement and Emergency Radio Channels

This push for encryption doesn't stem from a one case paranoia, but a troublesome trend. "We've actually caught criminals about three different times where we knew that they were monitoring us and in interviews they told us they were," says Capt. Marti Reilly, Sioux City Police Uniform Division Captain.

ThankYou911 Video Playing in Times Square throughout April

In honor of National Public Safety Telecommunicators Week 2016 (April 10-16, 2016), all through the month of April millions of visitors to New York City will see this #ThankYou911 message playing once each hour on one of the giant screens in Times Square! Thanks to Motorola for their generous support!

Erie County, NY, 9-1-1 System Done in by a Malfunctioning Air Conditioner

Erie County‚Äôs 9-1-1 system shut down for nearly four hours Wednesday morning ‚Äď done in by a malfunctioning air conditioner... And the failures didn‚Äôt stop there. The back-up system didn‚Äôt work either, and more than half an hour passed before anyone realized it... It was a failure of multiple systems that ultimately paralyzed the county‚Äôs front line public safety response system.

Brazos County: Local Officials Warn Against 9-1-1 Apps

In the event of an emergency you count on 9-1-1 to be on the other side of the line, but the Brazos County, Texas, Emergency Communication District is warning residents about apps designed to dial 9-1-1.

Drone Technology Could Cut Emergency Response Time

Drones may not be a novelty in the skies anymore, but the technology is taking off with a higher purpose. Oak Ridge National Laboratory (ORNL) in Tennessee has been researching the use of drones in case of emergencies and discovered the unmanned aerial systems (UAS) could cut response times.

5 California Municipalities Move to Networked Next-Gen 9-1-1 System

Through an intergovernmental agency agreement (IAA) the cities of Auburn, Lincoln, Rocklin, and Roseville will be linked with Placer County in a next-generation 9-1-1 system.

UAV uses in Search and Rescue Operations to be Explored in Reno Symposium

The first-ever symposium on the uses of aerial robotics systems and autonomous vehicles for emergency first responders is being hosted by the University of Nevada, Reno April 6-8.

Fayette County (WV) 9-1-1 Back Up & Running After Lightning Strike

Kevin Walker, director of Fayette County Office of Emergency Management, said the tower took a direct lightning hit around 5:30 or 6 p.m. Monday and all communications, radio and phone, were lost. The center immediately initiated mutual aid agreements with other counties, allowing neighboring centers to accept, dispatch and monitor all 9-1-1 calls, he said.

Twitter May Be Faster Than FEMA Models for Tracking Disaster Damage

Social media is useful for more than just connecting with old high school friends and sharing cat videos. Twitter has become the go-to platform for breaking news on everything from the Boston Marathon bombing to the flyby of Pluto. Now, research reveals that Twitter can also be used for rapid damage tracking after natural disasters - possibly even more quickly and expansively than similar assessments carried out by FEMA.

Dispatch: A Short (and Very Powerful) Film

A rookie 9-1-1 dispatcher receives a bizarre phone call, plunging him into a horrific waiting game. Based on a true story, DISPATCH is a short film that was made to bring awareness and honor to all emergency dispatchers and what they do for our communities.

FCC Releases Task Force Report on Optimal PSAP Architecture

On January 29, 2016, the FCC released the results of its Task Force on Optimal PSAP Architecture that was charged with providing recommendations to the Commission on actions PSAPs can take to optimize their security, operations, and funding as they implement Next Generation 9-1-1.

Runaway 'Unicorn' Eludes CHP in California's Central Valley

Imagine you’re the 9-1-1 dispatcher who receives multiple calls from motorists reporting a unicorn running loose down local roadways. And it’s not a full moon. That’s exactly what happened in Madera Ranchos last Wednesday evening, February 24th, 2016. It's a rural ranching community in California's Central Valley, where roads are long and narrow and many are given numbers instead of names.

FEMA Releases the National Planning System

The National Planning System provides a unified approach and common terminology to support the implementation of the National Preparedness System through plans that support an all threats and hazards approach to preparedness. These plans - whether strategic, operational, or tactical - enable the whole community to build, sustain, and deliver the core capabilities identified in the National Preparedness Goal.

Today is the 48th Anniversary of 9-1-1 in the USA

The first 9-1-1 emergency telephone system in the USA went into service on this date - Feburary 16th - in 1968, in Haleyville, Alabama.

Police respond to 9-1-1 call of neighbors screaming, find family watching 'The Walking Dead'

AMC's hit TV series The Walking Dead can be quite a visceral experience for some viewers. This Great Falls (Montana) family apparently got so involved in last Sunday's drama with their excited or terrified screams that neighbors called 9-1-1 thinking something horrible was happening inside the house.

Teaching Drones to Find Lost Hikers

Scientists in Switzerland are developing drones that can pick out forest trails as skillfully as an expert hiker. The drones use a color camera to identify footpaths through wooded areas and are equipped with deep neural network software that has been programmed to recognize the signs of a trail and to avoid overhanging branches and vegetation. Though the drones are still in development, they could one day help rescue teams find lost hikers.

Harris County Citizen Corps Celebrates 10th Annual CERT Rodeo Round-Up on Feb 13

Harris County (TX) Citizen Corps is celebrating its 10th Community Emergency Response Team (CERT) Rodeo Round-up on Saturday, February 13th. CERT volunteers from around the state will test their skills in medical operations, search and rescue, fire suppression, incident command, emergency preparedness and hazmat recognition.

Arizona 9-1-1 Providers Sued For Denying Access To Deaf Citizens

Deaf residents and the National Association of the Deaf (NAD) filed suit Thursday, Feb 11 in Arizona federal court seeking direct access to 9-1-1 services through text. The lawsuit seeks to make 9-1-1 services in Arizona accessible to individuals with a disability, including individuals who are deaf or hard of hearing. The lawsuit comes as few 9-1-1 centers around the country comply with federal law requiring them to be accessible to individuals with a disability.

9-1-1 Reliability Plan Proposal Submitted to FCC

Public safety and industry groups have submitted to the FCC a proposed plan that they said would ensure that 9-1-1 networks remain reliable and resilient during the transition to next-generation 9-1-1 (NG-9-1-1) systems by focusing on best practices instead of regulation.

Mining social media can help improve disaster response efforts

Leveraging publicly available social media posts could help disaster response agencies quickly identify impacted areas in need of assistance, according to a Penn State-led team of researchers. By analyzing the September 2013 Colorado floods, researchers showed that a combination of remote sensing, Twitter and Flickr data could be used to identify flooded areas.

Paul Wormeli Recipient of IJIS Institute Robert P. Shumate Award

The IJIS Institute - a nonprofit organization that focuses on mission-critical information sharing and safeguarding for justice, public safety, and homeland security - is pleased to announce Paul Wormeli, as the recipient of the 2016 Robert P. Shumate National Public Safety and Justice Contributor to Excellence Award,

"Thin Mint" Cookies Assist In Identifying Suspect After Pursuit...

A box of Thin Mint Girl Scout Cookies helped to identify a suspect after a 100mph pursuit in Hemet, California, after police tried to pull a motorcyclist over for a vehicle code violation

IAFC: Local First Responders Adapting to New Terror Threats

Fire Chief Rhoda Mae Kerr, president and chair of the board of the International Association of Fire Chiefs (IAFC), testified Feb. 2nd before the U.S. Senate that the tactics deployed by terrorists have evolved since 9/11 and local first responders now must be prepared for a variety of incidents.

San Mateo California Sheriff's Office Internet of Public Safety Things Project receives the 2016 IJIS Institute Innovation Award

The IJIS Institute - a nonprofit organization focused on mission-critical information sharing for justice, public safety, and homeland security - is pleased to announce the San Mateo California Sheriff's Office Internet of Public Safety Things project as the recipient of the 2016 IJIS Institute Innovation Award. The award celebrates the accomplishments of the Sheriff's Office along with industry partners, Mutualink and Intel. The award, sponsored by Engility Corporation, was presented at the...

FAA: The Super Bowl is a No Drone Zone

The Federal Aviation Administration is launching a new public service announcement to let people know the airspace around Levi’s Stadium is a No Drone Zone during the Super Bowl on Sunday, Feb. 7.

Video: Oregon deputy rescues toddler found running down busy highway

A Lincoln County (OR) Sheriff Deputy's dashcam video shows the deputy rescuing a small child running straight towards his patrol car on a busy Oregon highway - just seconds before a semi-truck speeds by the pair

Police 9-1-1 and dispatch in Puyallup now South Sound 911

South Sound 911 has reached an agreement with the City of Puyallup (WA) to transition 9-1-1 and dispatch employees from Puyallup's City Comm to South Sound 911, effective Jan. 3, 2016. The transition is significant in that it paves the way for the unification of 9-1-1 and dispatch services for 19 law enforcement agencies in the county.

National 911 Program Presents Free "State Of 911" Webinar Event February 9th

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a 'State of 9-1-1' webinar and question and answer session, presented by the National 911 Program, Tuesday, February 9th from 12-1pm Eastern Time.

Homeland Security: Battling the Islamic State's Message

On January 8, the U.S. Government announced a reorganization of its disparate efforts to counter the messaging and ideology of the Islamic State. The ubiquitous propaganda of extremist groups continues to inspire people across the world to act in their name; countering this phenomena will require a comprehensive campaign and not just a counter-narrative...

Congresswoman Torres Invites San Bernardino Dispatcher to State of the Union

Rep. Norma J. Torres (D-Pomona) announced that she will be joined at this year’s State of the Union address by Annemarie Teall, the dispatcher who directed 9-1-1 emergency radio traffic during the Dec 2nd San Bernardino shooting.

Law Enforcement Officers Exposed to Trauma Receive Stress Management Services From Crisis & Counseling Centers

Police officers enter the public safety profession willing to put themselves at risk to protect the community. In addition to physical dangers, daily work-related stressors may lead to long-term mental and emotional health consequences. Crisis & Counseling Centers (C&C) recently formalized its Mental Health Resiliency Program (MHRP), which provides law enforcement stress management and debriefing services in central Maine.

Unresponsive Dogs Rescued from House Fire in San Jose

...Neighbors alerted firefighters that two dogs were in the home prompting a search. Both dogs were located and removed from the structure in unresponsive condition. Efforts were quickly started to resuscitate the animals while interior crews attacked the fire...

ARRL Concerns over Radio Interference from Lighting Ballasts

The American Radio Relay League (ARRL) has again complained to the FCC to allege illegal marketing of electronic RF lighting ballasts, operating under Part 18 of the Commission’s rules, on the part of two major retailers.

NASA Satellite Sensors Would Deliver Global Wildfire Detection

That's why NASA's Jet Propulsion Laboratory (JPL) in Pasadena, California is working on a concept for a network of space-based sensors called FireSat in collaboration with Quadra Pi R2E, San Francisco. FireSat would be a constellation of more than 200 thermal infrared imaging sensors on satellites designed to quickly locate wildfires around the globe. Once operational, FireSat would represent the most complete monitoring coverage of wildfires ever from space.

Video: Texas Police Pull Over Chewbacca, Other 'Star Wars' Characters

We’ve got a bad feeling about this. This dashcam video was released by the Fulshear Police Department in Fort Bend County, Texas, showing one of their officers in an unusual close encounter with characters from the STAR WARS universe...

DHS Secretary Unveils Revised Terror Alert System

Department of Homeland Security Secretary Jeh Johnson announced a new threat advisory level called ‚Äúbulletin‚ÄĚ at a news conference in Washington. The new system simplifies the alert system to only two terror advisory levels, ‚Äúelevated‚ÄĚ and ‚Äúimminent.‚ÄĚ The ‚Äúbulletin‚ÄĚ level is intended to describe general threats of terrorism...

FEMA Releases Severe El Nino Disaster Response Plan for Arizona, California, Nevada

The FEMA Region 9 office, in Oakland, CA has established an El Ni√Īo task force charged with preparing the regional office and its partners for the impacts of El Ni√Īo. Last week, this office Office released its Severe El Nino Disaster Response Plan and will convene a regional interagency steering committee meeting in Northern California to exercise the plan.

White Paper: Discover The 5 Trends Transforming Public Safety Communications

Motorola conducted a survey on the latest trends that impact public safety agencies of all sizes. The results reveal that the use of data-driven communications such as social media, text-to-9-1-1, GPS, video, and cloud technology, are growing rapidly. But there’s still work to be done. Get the survey results here.

Tokyo Police to Deploy Net-Carrying Drone to Catch Rogue Drones

In order to stop suspicious-looking drones from flying into restricted airspace near government buildings, Tokyo’s Metropolitan Police Department (MPD) in Japan hopes to use its own unmanned aerial vehicle (UAV) to snare these rogue drones.

Wausau FD Shares Holiday Spirit with Code-3 Light Show

In a unique holiday light show display, the Wausau, Wisconsin, Fire Department helped create a unique light show using fire trucks and ambulances. The idea came from Wausau West High School student Hunter Stark, who suggested the project to WFD officials. Stark also edited the 3-minute video of the light show, synced to the song ‚ÄúWizards in Winter‚ÄĚ by the Trans-Siberian Orchestra.

Gohmert Introduces 'The Kari's Law Act of 2015'

Rep. Louie Gohmert (TX-01) introduced ‚ÄėThe Kari‚Äôs Law Act of 2015‚Äô today in the U.S. House of Representatives. He released the following statement on this legislation which ensures that anyone who dials 9-1-1 will reach emergency personnel, even if the phone typically requires that user to dial ‚Äú9‚ÄĚ to get an outside line.

Arlington (Mass.) Police Department Launches New Web-based Police Reporting Option for the Public

Police Chief Frederick Ryan is pleased to announce that the Arlington Police Department will be providing a new desk officer online reporting system for the public, from California-based software company, Coplogic, Inc.

GeoComm Announces the Retirement of Kathy Liljequist, 9-1-1 GIS Industry Expert and Longtime Employee

GeoComm is delighted and disheartened to announce the retirement of Kathy Liljequist. Kathy, who joined GeoComm in 1996, has been a tremendous employee and is gifted with vast Geographic Information Systems knowledge. Kathy pioneered our 9-1-1 GIS services and software company when it was just starting out and later developed into an informational and experienced resource for the entire GIS and 9-1-1 industry.

NPSTC Seeks Volunteers for Three New Broadband & Technology Working Groups

NPSTC's Governing Board recently approved the creation of three new Working Groups that will operate under the Broadband and Technology Committee. They are LMR to LTE Migration, Broadband Emerging Technologies, and Unmanned Aircraft Systems (UAS) and Robotics. Please sign up in the next 2 weeks to receive materials and meeting information. Work will begin in January.

New Stephen J. Pyne book examines the modern evolution of fire in America

From a fire policy of prevention at all costs to today's restored burning, Between Two Fires is America's history channeled through the story of wildland fire management. Stephen J. Pyne tells of a fire revolution that began in the 1960s as a reaction to simple suppression and single-agency hegemony, and then matured into more enlightened programs of fire management. It describes the counterrevolution of the 1980s that stalled the movement, the revival of reform after 1994, and the fire scene...

Shaping the Framework For Drones In Emergencies - EENA Working Group On Drones Publishes White Paper

In June 2015, the European Emergency Number Association (EENA) launched a Working Group on Drones, which now gathers 85 members from 30 countries worldwide. The working group has completed its initial work and has just published a white paper on ‚ÄúRemote Piloted Airborne Systems (RPAS) and the Emergency Services.‚ÄĚ

Paris attack prompts push for 'Text-to-911' ability in NYC

New York City Councilman Mark Levine (D-Manhattan) said that the video of survivors hiding in a Paris cafe while an armed terrorist seeks victims to shoot highlighted the value of text-to-911 technology. During a terror attack in NYC, Levine said that the ability to silently text 9-1-1 cold save lives and help direct responders to the threatened victim’s location.

Video: No, this Maryland Fire Truck is NOT ‚ÄúDrifting‚ÄĚ

A video posted to YouTube showing a Montgomery County (MD) Fire & Rescue Truck responding to a call has viewers all excited about a fire truck “drifting" through the intersection and have shared the video far and wide with enthusiasm... But they're wrong.

National 911 Program Presents Free "State Of 9-1-1" Webinar Event December 15

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a "State of 9-1-1" webinar and question and answer session, presented by the National 911 Program, Tuesday, December 15th from 12-1pm Eastern Time.

Google Self-Driving Car Pulled Over for Driving Too Slowly

The Mountain View (CA) Police reported in their blog post Thursday that an officer pulled one of Google's driverless cars for traveling 24 mph in a 35 mph zone. The officer informed the operator operator about impeding traffic per 22400(a) of the California Vehicle Code, but no citation was issued (after all - the vehicle had no driver!)

Police Departments creating 'safe exchange zones' to keep Craigslist-type deals from going bad

In response to criminals using Craigslist to attract victims, a number of police departments around the country have designated "safe exchange zones" in the well-lit parking lots or even lobbies of their police station, where people to meet and sell their goods in a relatively safe environment.

Online Museum of Fire Protection Launched to Commemorate 100 Years of ANSUL

In recognition of the 100th anniversary of the ANSUL brand, Tyco Fire Protection has launched the world's first online Museum of Fire Protection. The online museum website uses video, photos and text to share the story of the fire protection industry over the last century, chronicling how ANSUL and others have used cutting edge science to protect people and property around the world.

CAL FIRE Telecomm Capt Allen Columbro has died

Retired CAL FIRE Captain Allen Columbro, a valued and respected member of the state fire agency’s telecommunications team in recent years, passed away on October 14th after a battle against cancer.

Video: Alabama fire department uses funny video to teach the proper way to use 9-1-1 'dagnabbit'

Taking a humorous approach to informing residents about public safety and the appropriate use of 9-1-1, the Tuscaloosa Fire & Rescue has created a silly video reminding residents not to call 9-1-1 for non-emergencies.

First of its kind app warns emergency responders of hazardous chemicals

The Washington Department of Ecology’s Hazardous Waste and Toxics Reduction program has begun piloting a new smartphone app that allows emergency responders to access data on what chemicals are stored at a facility and in what quantity. Knowing what chemicals are on site allows first responders - both Ecology's own spill teams and local police and firefighters - to choose the right safety gear and take steps to protect themselves and nearby residents...

What is the Future of Emergency Apps? - Update On EENA's Objectives and Roadmap

The strong adoption of smart-phones and the increasingly common use of geo-location functions by users, make mobile applications ('Apps') a powerful tool for information to emergency services. In March 2015, the European Emergency Number Association (EENA) published the 112 Apps Strategy document, where three core objectives were identified. This is a European Plan Worth Watching as NENA's ICE Program Develops US Standards:

National 911 Program Commences Study on NG9-1-1 Costs

Recognizing the need for comprehensive 9-1-1 system funding reform as 9-1-1 evolves, the National 9-1-1 Program, housed within the National Highway Traffic Safety Administration (NHTSA), has begun work to develop a report to assess the costs, service requirements and specifications needed for NG9-1-1.

Gary Allen, Dispatch Monthly Editor, has Died

We’re sorry to report that Gary Allen, former editor/publisher of Dispatch Monthly magazine, has lost his battle with brain cancer. He passed away on Sunday Oct. 11, at the age of 67.

Airport Public Safety: FAA Expands Unmanned Aircraft Tracking Ability

The ongoing concern about drone incursions and public safety (we have been covering the issue of private drones interfering with airspace around emergency operations in recent weeks) has prompted the Federal Aviation Administration (FAA) to enter into a Pathfinder agreement with CACI International Inc. to evaluate how the company's technology can help detect Unmanned Aircraft Systems (UAS) in the vicinity of airports.

Governor Brown grounds California drone bills

California Gov. Brown vetoed down three measures over the weekend that sought to block drones from flying over schools or prisons, and which would have allowed emergency personnel to shoot down a drone if it came into a fire zone, John Howard reported in the Capitol Weekly. The governor said he was loathe to create new categories of criminal conduct...

NAFA Adopts No-Tolerance Policy on Distracted Driving

NAFA Fleet Management Association, the premier association for the fleet profession ‚Äď including numerous police departments ‚Äď recognizes that the life blood of the job is the driver and the act of driving, and that the use of electronic devices while driving is dangerous to everyone on the road.

Operation Destination Disaster Showcases MARTA Police Department's Emergency Preparedness

The Metropolitan Atlanta Rapid transit authority (MARTA) Police Department enacted its annual simulated full-scale training exercise on Sunday, Sept. 13 at the MARTA Station at Hartsfield-Jackson Atlanta International Airport. Operation Destination Disaster was designed to evaluate emergency response capabilities in the event of an actual threat to the system.

Register Now: Free "State of 9-1-1" Webinar Oct 13

Join this month's installment of the National 911 Program Webinar Series to discuss the availability of free Federal 9-1-1 technical assistance offerings to promote the resiliency of emergency communications nationwide and hear an NG9-1-1 update from New York State and its Statewide Addressing project.

Santa Clara, Calif., Protects Against Drone-Based Threats During Large Public Events

An article by Eyragon Eidam posted at emergencymgmt.com reported on a new ordinance passed by the Silicon Valley city of Santa Clara, Calif., intended to protect its citizens from unmanned aerial vehicles (UAVs).

Video: Drones give emergency responders bird's-eye view of Utah flash flooding

The Utah Division of Emergency Management (DEM) has released new video showing the spot where flash floods started in Hildale and Colorado City. The emergency division was able to follow the flood path and get up close and far-away looks, proving drones are becoming a valuable resource for emergency responders in disaster areas.

US Justice Department Launches Effort to Improve Young People's Relations With Police

The Office of Juvenile Justice and Delinquency Prevention (OJJDP), a component of the Office of Justice Programs, U.S. Department of Justice, awarded $500,000 to a joint effort of the International Association of Chiefs of Police and the Coalition for Juvenile Justice to convene a youth and law enforcement roundtable and to develop an institute for disseminating best practices and sharing new approaches on issues of juvenile justice.

National Association of State 911 Administrators Releases Paper on 9-1-1 & Emergency Management: Best Practices for Coordination and Collaboration

The National Association of State 911 Administrators (NASNA) has released a white paper to promote collaboration and coordination between 9-1-1 authorities and emergency management authorities. The paper is entitled '911 and Emergency Management: Best Practices for Coordination and Collaboration.'

PulsePoint Emergency App & tickets donated to firefighters helps save life at Shania Twain concert

Country-pop singer Shania Twain donated tickets to the local fire service and their families for her Spokane (WA) concert last Saturday, in recognition for their sacrifices throughout the 2015 Fire Season. During the concert, a medical emergency occurred and the Spokane FD PulsePoint System activated, notifying who was signed up with the system that there was an active cardiac arrest in section 117. Off-duty firefighters, paramedics, and citizens responded immediately to care for the attendee.

Vermont Enhanced 9-1-1 Board Names Barbara M. Neal as Executive Director

The Vermont Enhanced 9-1-1 Board announced today the appointment of Barbara M. Neal as Executive Director, effective immediately. Ms. Neal has been serving as the Board’s Interim Executive Director since April 2015.

SAR of a different type: Suspicious Activity Reporting Online Training

Shoot down drones or fine users? California weighs two bills about drone interference over emergency scenes

The ongoing controversy over drones - also known as unmanned vehicle systems - has reached the state legislature in California as two bills have been introduced about what to do about them. One might authorize the shooting down of drones interfering in emergency operations, the other specifies fines and jail time for violators.

NPSTC Report: Priority & Quality of Service for Public Safety in the NPSBN

The National Public Safety Telecommunications Council (NPSTC) presents this report on public safety priority and quality of service (PQoS) needs and use cases for the 700 MHz Nationwide Public Safety Broadband Network (NPSBN). This new 95-page document, constructed through a collaborative effort between public safety users, government representatives, and members from industry is an update of a report originally issued in 2012.

Cal Guard Engineers Emplace Bridge Overnight to Allow Access to Wildfires

NG9-1-1 Institute Announces Public Safety and Telecom Policy Veteran Patrick Halley as New Executive Director

The NG9-1-1 Institute, a not-for-profit organization that supports the mission of the Congressional NextGen 9-1-1 Caucus, announces the election of Patrick Halley, Esq., as its new Executive Director. Halley was previously at the Federal Communications Commission where he held a number of positions for nearly five years. Prior to his time at the FCC, Halley was the Director of Government Affairs for NENA - the 9-1-1 Association...

New Jersey Fire Dept donates defective fire hoses to local zoo

The Lyndhurst Fire Department in New Jersey found a way to repurpose their defective hose rather than discarding it in a dumpster where it would likely end up in environmentally-unfriendly a landfill. They donated the hose to the Turtle Back Zoo in West Orange, New Jersey, through an organization called Hose 2 Habitat.

Cal Guard Launches Remotely Piloted Aircraft to Search El Dorado National Forest for Missing Person

At the request of the El Dorado County Sheriff's Office and California Governor's Office of Emergency Services, the California National Guard launched a Remotely Piloted Aircraft at 10:20 a.m. on Weds, July 29, 2015 to help search for 45-year-old Edward Kavanaugh who was last seen July 17 when he went motorcycle riding in the El Dorado National Forest. This is the first time such a vehicle has been used by the National Guard to aid a search-and-rescue effort.

The Streets (and Seas) of San Francisco: SF police department debuts new quadski

The San Francisco Police department had a new specialty vehicle in their fleet roster: an ATV that converts to a jetski and can traverse across land and sea ‚Äď a valuable vehicle to have in a city surrounded on three sides by water. The vehicle, one of three such units the city acquired last October, cost a reported $50,000 each - but taxpayers need not worry - the quadski was a gift, donated from Marc Benioff, the CEO of San Francisco-based Salesforce, a cloud computing and Customer...

Norfolk Southern dedicates locomotive honoring nation's first responders

Engine 911, one of 25 specially painted engines in the Norfolk Southern fleet, rolled out on June 24 to honor the five US Marines killed last week in Tennessee. As the City of Chattanooga was getting ready to pay their respect to SSGT. David Wyatt, Norfolk Southern Railway bought the newest locomotive in their honorable fleet out, with the help of Tennessee Valley Railroad Museum to show support. Engine 911 stood right in front of the Chattanooga National Cemetery, to show support.

Las Vegas Metro PD Expediting 9-1-1 System Upgrade After Hour-long Breakdown

The Las Vegas Metro Police have stated that the technology that runs the county's 9-1-1 dispatch system needs to be replaced because it is too old to be properly maintained. Overhauling that system, however, could take more than two years, a prolonged process that Metro is telling the Clark County Commission leaves the valley susceptible to a "more serious, prolonged outage."

APCO Announces ANSI Approval of Telecommunicator Emergency Response Taskforce (TERT) Deployment

The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standards Institute (ANSI) on July 14, 2015 for an American National Standard (ANS) that identifies deployment requirements for telecommunicator emergency response teams.

National 911 Program Presents Free ‚ÄúState Of 9-1-1‚ÄĚ Webinar Event August 11

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a ‚ÄúState of 9-1-1‚ÄĚ webinar and question and answer session, presented by the National 911 Program, Tuesday, August 11th from 12-1pm Eastern Time. Discussions include the Intersection of Next Generation 911(NG911) and FirstNet and Update on Text-to-9-1-1 Implementation for the State of Indiana

National Law Enforcement Officers Memorial Fund Issues Bonds to Build a Museum and Create a National Center for Law Enforcement

The National Law Enforcement Officers Memorial Fund has announced that it is releasing nearly $100 million worth of high-yield, non-rated, tax-exempt bonds to build the only national museum dedicated to telling the story of law enforcement in America. The congressionally-authorized museum will complement the National Law Enforcement Officers Memorial and will complete the development of a National Center for Law Enforcement that will highlight and archive law enforcement achievements and...

Police Say Social Media Not the Place to Request Urgent Assistance

- From Charleston Gazzette, Charleston, WV: As emergency responders have increasingly turned to social media to interact with the public, they are seeing an unintended, potentially dangerous side effect... the expectation of two-way interaction should stop when the page's fans begin to expect urgent assistance

Ohio Woman arrested for calling 9-1-1 about bad Chinese food

Alliance, Ohio, Police report that they arrested a 44-year-old woman for 9-1-1 misuse after she called 9-1-1 to report that the Chinese food she ordered at a restaurant was "not up to par for her liking.‚ÄĚ Listen to the call here....

Fresno (CA) Police Unveil Real Time Crime Center; Civil Rights Advocates Worry

The technological marvel rivals real time crime centers one might expect to see in New York City, Chicago, or Los Angeles. It's an advanced system that cost the city nothing, but it's worrying some civil rights advocates that it may infringe on residents' privacy.

October SAR Hackathon to Highlight Benefits of Technology & Data Collection

Hundreds of Search & Rescue (SAR) personnel will come together on Prince Edward Island this October for SARScene - Canada's National Search and Rescue Conference. This is the information sharing event of the year, where federal, provincial, territorial, and regional attendees enhance their knowledge with training courses, conference sessions, meetings, field training, and exhibition

NENA's "Friends of 9-1-1" Scholarship Winners Named

The Friends of 9-1-1 scholarships were awarded to uniquely deserving 9-1-1 call takers, enabling them to attend a national 9-1-1 conference to build the skills necessary to advance in their careers. This year's winners were selected from a pool of nearly 100 applicants.

NPSTC Report: RF Interference from Energy-Efficient Lighting

NPSTC developed and compiled a formal questionnaire which was distributed broadly throughout the public safety community to seek information on such interference, the frequency band(s) affected, how any interference manifested itself, whether the interference has been resolved, etc. The NPSTC Report, Radio Frequency Interference from Energy-Efficient Lighting, details the results of this questionnaire.

Telecommunicator Emergency Response Taskforce: Latest TERT Newsletter Online

The National Joint TERT Initiative (NJTI) is a partnership between APCO and NENA that involves a comprehensive program that includes assistance to individual states in developing programs that would lead to the establishment of predetermined and selected trained teams of individuals who can be mobilized quickly and deployed to assist communications centers during disasters.

MSDSonline Improves Hazardous Chemical Communication for Emergency First Responders with Plan1 Service

MSDSonline, the leading developer of cloud-based environmental, health and safety solutions has debuted its Plan1 first responder information sharing service, which allows companies to provide emergency response teams with quick and easy access to their unique site-based hazardous chemical inventory information. This streamlined sharing of information helps first responders better assess, plan and prepare for the potential risks associated with emergencies.

Video: Motorcycle Crashes Into Fire Truck

A unique perspective on a traffic collision and its aftermath when a motorcycle crashes head-on into a Fire Dept Crew Bus in the L.A. hills.

Lighting Strikes NJ Comm Center, five dispatchers shocked

The Salem County Dept. of Emergency Services dispatch facility, located in Mannington Township, New Jersey, was struck by three successive lightning strikes Thursday, according to a report at NJ.com. Five dispatchers suffered from electrical shocks as a result.

Video: Preparing California for the Big One with Capstone 2015 Exercise

Capstone 2015, a four-day real world exercise, was held on May 11-14, 2015 involving dozens of local, state, and federal agencies ‚Äď the very players who would be charged with managing the disaster on the state level.

National 911 Program Compiles Complete List of NG9-1-1 Standards

The development and adoption of standards is key in the transition to Next Generation 9-1-1 (NG9-1-1) nationwide... Since 2011, the National 911 Program has assisted the 9-1-1 community’s effort by compiling and sharing all of the current standards information in one complete report.

eCall Becomes A Reality for European 1-1-2 users

On 28 April 2015, the European Parliament adopted in Strasbourg the legislation on eCall type approval requirements, giving the green light for the deployment of eCall services around the EU by 31 March 2018. eCall is an emergency call service that notifies the emergency services in case of a road accident. It can be generated either automatically via activation of in-vehicle sensors or manually by vehicle passengers.

CALFIRE Pilot Geoffrey "Craig" Hunt Memorial Scholarship

Geoffrey "Craig" Hunt was an air tanker pilot out of CALFIRE’s Hollister Airbase and a 13-year veteran of DynCorp flying CALFIRE's firefighting aircraft. He was lost while flying Tanker 81 on the Dog Rock fire near Yosemite National Park last year. Mike Morgan, a Fire Captain in Monterey, has reached out to the Aircraft Owners and Pilots Association (AOPA) Foundation to assist us in honoring Craig by setting up a scholarship in his name so that young students who wish to learn how to fly...

Entire Burbank Police Department trains in Autism Awareness and Safety

Autism is on the rise, with as many as 1 in 68 children in the U.S. now affected by Autism Spectrum Disorder (ASD). 50,000 of these children turn 18 every year and police departments are challenged to safely and effectively respond to the growing population of individuals on the spectrum.

Charlotte, N.C., Launches Revamped Public Safety Communications Network

It took five years and a significant change in plans, but first responders in Charlotte, N.C., finally have a fourth-generation broadband network at their disposal. The new high-end wireless network runs off of commercially available 4G provided by Verizon that was formally introduced late last month.

To Save Lives: An e-book Project to Recognize Public Safety Dispatchers

You now have an opportunity to share your lifesaving dispatch moments with the rest of the world by contributing to the ‚ÄúTo Save Lives‚ÄĚ ebook. It‚Äôs not a fundraiser, nor is it a promotion for any product or service. It‚Äôs simply a way of saying Thank You to Emergency Services‚Äô #1 First Responders.

Student Designs First Responder Motorcycle Powered By Compressed Air

The James Dyson Award - the annual design competition hosted by Dyson's charitable arm, the James Dyson Foundation - has received a record amount of submissions from all around the world. Among them is Rhode Island School of Design student Marty Laurita's "Angell Unit" - a fast-action first responder motorcycle powered by compressed air, developed to fill a gap in response times for minor to mid-level emergencies.

National 911 Program Presents Free "State Of 911" Webinar Event June 9

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a "State of 9-1-1" webinar and question and answer session, presented by the National 911 Program, Tuesday, June 9th from 12-1pm Eastern Time. This webinar will feature a presentation by the Rural Utilities Service, a part of the U.S. Department of Agriculture (USDA), describing available loans and financing options that support to 9-1-1 and other public safety agencies in...

USGS Uses 'San Andreas' Film As Quake Preparedness Reminder

By now you may have seen the previews for SAN ANDREAS, an earthquake disaster movie in which San Francisco plays a starring role. Now local disaster officials are seeing this film as a teaching moment...

Underwriters Laboratories Seeks PS Input on Performance Standard for Video Systems Used by Public Safety

At the request of the public safety community, Underwriters Laboratories Inc. (UL) has begun development of a performance standard for tactical (e.g., hand-deployed, covert placement, robot-mounted) and operational (e.g., body-worn) video camera systems. UL is seeking input from end users to determine needs and requirements: who uses which systems, when and how they are typically used, and what features are used

ACLU Releases Detailed Best Practices for Police Body Cameras

On May 21st, the American Civil Liberties Union released a detailed set of recommended policies for the use of police body cameras. The proposed rules are in the form of a model bill that can be adopted by state legislatures, local governments, and police departments.

New PSAP Operations Director Brings Leadership and Experience to National 9-1-1 Association

NENA announced on May 5th that Christopher Blake Carver has joined the NENA staff as the association’s new PSAP Operations Director. In his new role, Carver will oversee projects related to current, emerging, and prospective issues affecting 9-1-1 centers (PSAPs), with a strong focus on preparing these stakeholders for Next Generation 9-1-1 implementations.

IAED's Brian Dale Appointed New Chief Of The Salt Lake City Fire Department

The International Academies of Emergency Dispatch (IAED) is pleased to announce that Brian Dale, Chair of the Academy's ED-Q Board of Curriculum and former longtime Chair of the IAED Board of Accreditation, was appointed the new Chief of the Salt Lake City Fire Department (SLCFD) on May 4.

Justice Department Announces $20 Million In Funding To Support Body-Worn Camera Pilot Program

The Department of Justice has announced on May 1st a $20 million Body-Worn Camera (BWC) Pilot Partnership Program to respond to the immediate needs of local and tribal law enforcement organizations. The investment includes $17 million in competitive grants for the purchase of body-worn cameras, $2 million for training and technical assistance and $1 million for the development of evaluation tools to study best practices.

National Guardsman Honored As 2015 Dispatcher Of The Year At IAED’s Navigator Conference

EMD James Domeier with Allina Health EMS (MN) is the International Academies of Emergency Dispatch's recipient of the NAVIGATOR 2015 Dispatcher of the Year Award. Presented to Domeier on April 29 during the Opening Session of the IAED's annual NAVIGATOR conference, the yearly award - sponsored this year by Infor - recognizes a telecommunicator for his or her outstanding performance.

First Responder Disability Awareness Training (FRDAT) Developed at Niagara University

Dave Whalen, project director at Niagara University (NU) in Western New York, founded First Responders Disability Awareness Training (FRDAT), a curriculum to train law enforcement, firefighters, emergency medical technicians (EMS), 911 operators and others to respond to those with disabilities in the most skilled, compassionate and expedient way.

Video Available - 2015 Calif Mobile Command Center Rally

A shout out to all the Specialty Command Vehicles that participated at the 7th Annual California Mobile Command Center Rally at the APCO Western Regional Conference in Sacramento, CA on April 9, 2015 ‚Äď and all other interested parties. Share-A-Vision captured a 30-minute video of the greatest and latest technology of these Specialty Vehicles at the 2015 Rally.

Maine Search and Rescue Group's Drone Use Approved by FAA

The authorization granted to Down East Emergency Medicine Institute (DEEMI) on April 6 allows it to operate two drones it purchased from a southern Maine manufacturer - one of them a fixed-wing model and the other a larger multi-rotor version - to fly at altitudes of 200 feet or lower so long as it abides by certain guidelines, according to documents provided by the FAA.

University at Albany’s Five Quad Ambulance Service Named Collegiate EMS Organization of the Year

The University at Albany’s Five Quad Volunteer Ambulance Service has been named the 2015 Emergency Medical Services (EMS) Organization of the Year by the National Collegiate Emergency Foundation (NCEMSF).

Autism Awareness Training for First Responders

The Center for Autism and Related Disorders (CARD) and Institute for Behavioral Training (IBT) have announced that they will partner to train first responders on autism in the month of April in response to autism awareness month. CARD is celebrating its 25th anniversary this year and has successfully treated thousands of individuals with autism since 1990.

New Communications Center Vital Element to Harris County Emergency Operations

The Harris County Office of Homeland Security & Emergency Management (HCOHSEM) exists to prepare and protect its residents from disasters of all kinds. During an emergency, HCOHSEM activates its Emergency Operations Center (EOC) to support and coordinate emergency operations, and to keep stakeholders and the public informed.

Texas 9-1-1 Dispatcher Named National Winner of Smart Telecommunicator Awards

"Denise Amber Lee Day" proclaimed in Obion County, Tennessee

The training team of Geoff Weiss, dispatching supervisor of the San Diego County Sheriffs Office, and Nathan Lee, President of the Denise Amber Lee Foundation were honored at a recent 9-1-1 training presentation in Union City, TN.

Updated National 9-1-1 Report Addresses System Demographics And Ng9-1-1 Implementation Progress

The National 9-1-1 Program has released the "2014 National 9-1-1 Progress Report," which provides detailed reporting and analysis of the most recent collection of 9-1-1 statistics from more than 39 states.

Valuable Cross Border Communications Report Released by CITIG and NPSTC

The Canadian Interoperability Technology Interest Group (CITIG) and the National Public Safety Telecommunications Council (NPSTC) are pleased to announce the publication of their Cross Border Communications Report: Barriers, Opportunities, and Solutions for Border First Responders, a comprehensive study of cross border public safety communications at the local first responder level.

2nd Annual Run for 9-1-1 Announced

Friends of 9-1-1 have announced that the second annual Run for 9-1-1 charity 5K will take place in Denver, Colorado on the morning of Sunday, June 28.

New Free Wildland/Urban Interface Fires Training Program Available

The Firefighters Support Foundation’s (FSF) newest training program is now available. Wildland/Urban Interface Fires address the fact that urban and suburban fire departments are increasingly being deployed to wildfire areas, in part because urban and suburban communities are ever-expanding to the wildland boundaries. The program consists of a 60-minute video presentation and an accompanying 26-slide PowerPoint.

Pacific Grove Hosp Supports New Suicide Prevention Feature on Facebook

Recently, Facebook, the world's largest social media outlet, launched a new suicide prevention feature which will allow users to report suicidal or worrisome posts with the click of a button. When a user sees a post that suggests that the individual who wrote the post may be suicidal, he or she can flag the post to be reviewed by a Facebook administrator, who will then contact the individual directly if he or she determines there is reason for concern.

Call if you can; text if you can't ‚Äď New York‚Äôs Oswego County 9-1-1 Now Accepts Text Messages

Although it should only be used when a voice call is not an option, people in Oswego County (NY) can now text emergency calls to the Oswego County 9-1-1 center...

National Joint TERT Initiative facilitates dispatcher mutual aid teams

The National Joint TERT Initiative (NJTI) is a partnership between APCO and NENA that has worked to develop the many facets of a Telecommunicator Emergency Response Taskforce (TERT) program and to help states develop who do not yet have an active TERT program.

US Coast Guard Completes Second Leg Of Cellular Trials At Sea

The Coast Guard Research and Development Center is exploring existing technologies, like maritime operated smart phones with Next Generation 9-1-1, to get faster and more accurate location data for Coast Guard search-and-rescue operations.

Washington DC Metro PD Project Receives IJIS Institute Innovation Award

The IJIS Institute - a nonprofit organization focused on mission-critical information sharing for justice, public safety, and homeland security - is pleased to announce the Washington D.C. Metro Police Department MPD Aware project as the recipient of the IJIS Institute Innovation Award. The award celebrates the accomplishments of the police department along with MPD Aware industry partners, Microsoft and Esri.

Video: Superbowl 9-1-1 Domestic Violence Spot

Watch the official Super Bowl NO MORE ad (the first-ever Super Bowl commercial addressing domestic violence and sexual assault) and pledge to say NO MORE at http://nomore.org. The 30 second version of NO MORE's Super Bowl ad will air live during the first quarter of NFL Super Bowl XLIX on February 1, 2015.

iCERT Policy Statement on Technology Transition

position statement on Technology Transition, which was developed by the iCERT Technology Transition Working Group.

NENA & CTIA Respond To Unfounded Glonass Concerns, Wireless 9-1-1 Location Accuracy Roadmap

The recently-announced Roadmap for Wireless E9-1-1 Location Accuracy improvements is not a "carrier plan." It is a consensus plan negotiated by the national associations representing the 9-1-1 and field responder radio communities, NENA and APCO, and agreed to by the four national wireless carriers.

National 911 Program Presents Free ‚ÄúState Of 9-1-1‚ÄĚ Webinar Event February 10

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a State of 9-1-1 webinar and question and answer session, presented by the National 911 Program, Tuesday, February 10th from 12-1pm Eastern Time.

CDC algorithm for EMS and 9-1-1 Management of Patients Who Present with Possible Ebola Virus Disease Posted on CDC Web Sites for Quick Reference

The CDC algorithm for Emergency Medical Services (EMS) Systems and 9-1-1 Public Safety Answering Points (PSAPs) for Management of Patients Who Present with Possible Ebola Virus Disease (Ebola) in the United States has now been posted ...

Dispatcher Ingenuity & Facebook Entry Helps Locate Injured Hiker

When Solano County (Northern CA) Sheriff’s dispatchers received a 9-1-1 call from a young boy reporting his father had fallen while hiking, the call didn’t last long enough to determine an accurate location. But trainee Breanna Martinez then came up with an idea - she searched on the father’s name in Google, came up with a LinkedIn page, which led to a Facebook page and an important clue.

New 9-1-1 Location Rules at Next FCC Meeting Jan 29

The Federal Communications Commission (FCC) will consider new rules on 9-1-1 location accuracy during its first meeting of 2015 later this month, according to chair Tom Wheeler, and it’s likely the final rules will split between the the commission’s own proposal and a carrier agreement reached last year.

Network with the Center for Domestic Preparedness, other responders on LinkedIn

The Center for Domestic Preparedness is kicking of the new year with its new CDP LinkedIn account, a platform for emergency responders and training officers to get the latest news on new courses and CDP training and - of course - network. The CDP's primary mission is to train state, local and tribal emergency response providers, as well as the Federal government, foreign governments, and private entities, as available...

DHS/FCC Warns of Interference Caused by Signal Jammers

Signal jammers are illegal and can interfere with operational channels commonly used by first responders, disrupting vital communications or affecting emergency operation. The DHS and the FCC have recently collaborated to develop a new Infographic that defines indications of radio jamming, what actions can be taken, and what information should be relayed when reporting a jamming incident to the FCC.

New Video describes benefits of SAFECOM to Public Safety Interoperability

SAFECOM is a governance body which is made up of public safety and elected officials that address public safety communications interoperability issues. As public safety communications advances more rapidly than ever, SAFECOM has been established to help guide this progress. A new video briefly describes the program.

FCC Text-to-9-1-1 Database System Goes Live

On the last day of 2014, the Federal Communications Commission (FCC) has implemented a database and certification process for public safety answering points (PSAP) that are prepared to accept text-to-9-1-1 messages, and which in turn will be requesting this service from wireless carriers in the coming months. - via Dispatch Monthly

Industry Council to Host Forum on Cyber Security for Emergency Communications: Forms New Committee to Tackle Issues

The Industry Council for Emergency Response Technologies (iCERT) has announced plans to host a national forum on Cyber Security for Emergency Communications on March 4, 2015, along with the formation of its new Committee created to address these critical issues.

FL Telecommunications Accreditation Commission Asks Denise Amber Lee Foundation to Fill Commission Seat

The newly formed Florida Telecommunications Accreditation Commission (FLA-TAC) has solicited the support of the Denise Amber Lee Foundation to sit on one of its Commission seats. As a member of the commission, the foundation will play a key role in ensuring the professionalism of public-safety telecommunications centers throughout the State of Florida.

NPSTC: Non-P25 Digital Technologies Will Negatively Impact Hard-Won Advances in Public Safety Interoperability in the US

NPSTC strongly urges public safety and critical infrastructure agencies contemplating the purchase or use of LMR equipment to opt for P25 Phase 1[4] (12.5 kHz conventional FDMA) and/or analog modes for interoperability. Project 25 Phase 1 radios automatically receive both analog and P25. No other technological solution ensures direct compatibility.

ACEP: Distrust of Police Among Reasons Latinos Don’t Call 9-1-1 for Cardiac Arrest

Fear of police, language barriers, lack of knowledge of cardiac arrest symptoms and financial concerns prevent Latinos - particularly those of lower socioeconomic status - from seeking emergency medical help and performing cardiopulmonary resuscitation (CPR), according to a study published online in Annals of Emergency Medicine

Updated Ebola Guidance for EMS and 9-1-1 Systems

This updated version of the guidance has been updated to clarify the minimum PPE levels for EMS personnel and first responders. The updated information reflects the PPE guidance described in other CDC guidance documents such as "Identify, Isolate, Inform: Emergency Department Evaluation and Management for Patients Who Present with Possible Ebola Virus Disease" and "Guidance on Personal Protective Equipment To Be Used by Healthcare Workers During Management of Patients with Ebola Virus...

Dramatic Video: Fire truck collides with police helicopter blades in Chile

A Chilean fire truck arriving at an accident scene collides with the rotors of a police helicopter landed at the same event. According to the news reports quoted, the landing zone was closed/secured and the fire truck was approved to enter the area, but clearly drive too close to the whirling blades. Three police officers were injured, and the helicopter pilot (outside the ‚Äėcopter but struck by the tail as it began its spin) remains in critical condition.

Outreach Continues in California for Successful Public Safety Broadband Network Implementation

The California Governor's Office of Emergency Services Public Safety Communications Office held its fifth Town Hall meeting in Sacramento on Nov. 20th to inform first responders and other public safety communications personnel about the future implementation of the Nationwide Public Safety Broadband Network (NPSBN) through the First Responder Network Authority (FirstNet).

Leading Public Safety Orgs React with Anger, Offer Alternatives to Secret Carrier Deal on 9-1-1 Location

More than a dozen of the nation's leading public safety advocates and organizations reacted with anger and alternative approaches to a carrier-backed proposal announced on Friday that would replace the FCC's proposed public safety rules for wireless 9-1-1 location accuracy with a "best efforts" approach that delays implementation and weakens or eliminates many of the safety requirements of the FCC's proposed rules.

NBC News Report: US Postal Service Policy Found to Cause Delays in 9-1-1 Reporting

An investigative news report by Vicky Nguyen, Liz Wagner and Felipe Escamilla posted online at NBCBay Area (see link below) has exposed a USPS policy that some say may have contributed to critical time delays in life and death situations.

Defense Logistics Agency brings speed, flexibility to domestic emergency relief

Although it is best known for providing supplies and equipment to U.S. service members around the globe, the Defense Logistics Agency (DLA) brings many capabilities and partnerships to assist local public safety agencies in emergencies and relief efforts in the U.S.

9-1-1 Communications Leaders & Wireless Carriers Answer the Call to Improve 9-1-1 Indoor Location Accuracy

Dispatchable location provides address or other critical location information for first responders. The National Emergency Number Association (NENA), Association of Public-Safety Communications Officials (APCO), AT&T, Sprint, T-Mobile, and Verizon Wireless today announced a consensus plan to meet the FCC's challenge to improve 9-1-1 indoor location accuracy.

Motorola Solutions’ New Purpose-Built LEX L10 Mission-Critical Handheld Redefines the LTE Experience for Public Safety

Motorola Solutions Inc. is expanding its Public Safety LTE device portfolio by introducing a new mission-critical handheld device. The LEX L10 features a new hardware and software platform that addresses the unique requirements of public safety personnel by providing greater durability, high performance audio and enhanced security features that are not available on consumer-grade smartphones.

CDC: Update on Ebola information for 9-1-1 Systems

In an update to their ‚ÄúEbola Guidance for 9-1-1 Systems‚ÄĚ issued on October 3, the Centers for Disease Control (CDC) has published two additional significant guidelines of interest to 9-1-1 agencies.

DHS Science & Technology Directorate Names Former First Responder & Emergency Comms Mgr as Deputy Under Secretary

Dr. Reginald Brothers, Department of Homeland Security Under Secretary for Science and Technology, announced last Friday the appointment of Dr. Robert Griffin as the Science and Technology Directorate’s (S&T) Deputy Under Secretary... Prior to his federal service, Griffin served as the first director of the Arlington County (VA) Office of Emergency Management, where he developed a cross-functional department consisting of emergency management, law enforcement, fire/rescue, public health,...

Contra Costa Regional Fire Comms Center Upgrades to NG9-1-1, Vesta 4 Solution from Airbus DS Communications

The Contra Costa Regional Fire Communications Center in Pleasant Hill, CA has upgraded its existing 9-1-1 equipment with the next generation 9-1-1 (NG9-1-1) Vesta 4 call processing solution from emergency communications leader Airbus DS Communications (formerly Cassidian Communications). The system was installed by Carousel Industries. Carousel Industries will also be the primary support and maintenance provider for this system.

NPSTC Releases Important Public Safety Broadband Console Requirements Document

The National Public Safety Telecommunications Council’s Public Safety Broadband Console Requirements defines the public safety requirements for the functionality and interfaces for command and control consoles connected to the LTE network. This document is intended primarily for use by FirstNet to fully understand the mission requirements of the public safety community and to provide guidance on the design and Implementation of the Nationwide Public Safety Broadband Network (NPSBN)

What You Need To Know About the "Video Quality in Public Safety" Initiative

FirstResponder.gov, a section of the Department of Homeland Security’s Science & Technology Directorate that provides first responders with information on technology, resources, programs, and the like, has posted the Video Quality in Public Safety (VQiPS) video. This 100-second-long overview of the VQiPS program is intended to assist the first responder community in clearly defining and communicating their video quality needs.

Public Safety Community to Unite on Next Steps for Upgrades to 9-1-1 System

This week, the public safety community will tackle the uncertainty and fears associated with transitioning to Next Generation 9-1-1 (NG9-1-1), as they gather in Orlando Oct. 8-9th for the NENA Critical Issues Forum. Titled "Next Generation 9-1-1: Are We There Yet?," the fast-paced, informative day-and-a-half forum will address the new technologies that are making their way into emergency communications

Ebola Guidance for 9-1-1 Systems

In view of the recent announcement of an Ebola case identified in Texas, as a reminder we are resending the following previously developed and distributed guidance and checklist. These documents were updated on the evening of October 1. - Laurie Flaherty, Coordinator, National 911 Program, US DOT / NHTSA Office of EMS

South Sound 911 welcomes City of Puyallup membership

South Sound 911 officially welcomed the City of Puyallup as its newest member, solidifying the agency’s efforts to provide a unified, regional 9-1-1 dispatch center in Pierce County. South Sound 911’s Policy Board recognized the city’s membership at its Sept. 24 meeting, the first meeting where Puyallup Mayor John D. Knutsen attended as a board member.

Fire cameras activated at Tahoe, newest camera tracking smoke from King Fire

The University of Nevada, Reno's newest mountaintop camera at Lake Tahoe has just been installed, and has been tracking the smoke from the King Fire in El Dorado County, Calif., which has been inundating the Tahoe Basin and Reno area with smoke in the afternoons.

IJIS Institute Seeking Nominations for Innovation Award

The IJIS Institute - a nonprofit organization focused on mission-critical information sharing for justice, public safety, and homeland security - announces the opening of the nomination process for the Institute’s annual Innovation Award, recognizing advancements in information integration and interoperability.

Harris County’s New EOC Equipped to Serve One of the Fastest Growing Regions in the Country

Harris County, Texas has a new, state-of-the-art Emergency Operations Center (EOC) to help local governments and emergency responders serve and protect residents during disasters and emergencies. Harris County is the third largest county in the United States and the largest in Texas. It has 34 cities and more than 4.4 million residents.

Mount Olive (NJ) Emergency Services Practice Emergency Tactics Together

With violence disrupting schools, workplaces, theaters and other public gatherings, Mount Olive (NJ) police, emergency medical services, and fire personnel got together last week to share ideas and begin preparing for a day they hope will never come... Guided by Mount Olive Police instructors, firefighters and EMS providers got a glimpse of how police officers train and began to learn where they’ll fit into a response.

Tunnel Visions: A Public Safety-Oriented Mystery Thriller with Credibility

With his fifth book, Tunnel Visions, Kamm explores the world of homeland security and the very real threat of terrorism. Based on the real Sylmar Tunnel disaster which occurred in Los Angeles in 1971, Kamm has inserted a terrorist angle and come up with a gripping suspense thriller that is both fact-based and fast-paced.

Free Hillsboro Model active shooter response program for Fire, EMS, EMA

Now available from the Firefighters Support Foundation (FSF), Active Shooter: Rapid Response and Treatment Model, Operational Detail is a follow-on to last year's introductory Active Shooter Response: The Rapid Response & Treatment Model (R2TM). Developed and de-bugged in several large-scale simulations, this Hillsboro (OR)-developed response model is the only practical model to address the main concern at most active shooter events: getting the wounded to definitive care as soon as possibl

National 911 Profile Database Open for 2013 Data Collection

The National 911 Program has announced the National 911 Profile Database is open and accepting 9-1-1 system data for 2013. In cooperation with the National Association of State 911 Administrators (NASNA), the Program encourages states to voluntarily share information about a number of data points, including the number of 9-1-1 calls received, 9-1-1 fees and progress toward implementing NG9-1-1.

Connecticut’s Asnuntuck Community College launches Public Safety Dispatch & Continuing Dispatch Education Program

With Connecticut PSAPs and other public safety dispatch centers throughout the state frustrated in their efforts to recruit and retain public safety telecommunicator candidates, Asnuntuck Community College (ACC) in Enfield, CT has launched the Public Safety Dispatch & Continuing Dispatch Education (PSD & CDE) Program to ultimately yield a large pool of professionals in Connecticut with expertise in this area public safety telecommunications.

EMS Podcast Online: From Prehospital to In-Hospital: The Continuum for Time-Sensitive Care

Video: Florida cop pushes disabled man to safety from storm

Within seconds of the officer arriving to help the man, lightning struck near the two...

Summer Student Project Spawns Promising Radio Technology for Public Safety

A new summer student project at the New York State Technology Enterprise Corporation (NYSTEC) in Rome, NY, culminated in the successful demonstration of technology that could solve radio communications problems for emergency responders across New York State.

National 9-1-1 Program Office Presents NG9-1-1 Webinar Event September 10

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a ‚ÄúState of 9-1-1‚ÄĚ webinar discussion, presented by the National 9-1-1 Program, Wednesday, September 10th from 12-1pm Eastern Time.

NENA Applauds FCC's Action on Texting to 9-1-1

The National Emergency Number Association (NENA) strongly applauds the Federal Communications Commission’s adoption, on Aug. 8th, of a Report and Order requiring all cellular service providers and interconnected "over the top" SMS text messaging application providers to deploy SMS text-to-9-1-1 capabilities throughout their networks by December 31, 2014 and to deliver service to requesting 9-1-1 centers by June 30, 2015, or six months from the date of the request, whichever is later.

E-book Details How GIS Technology Has Become The Newest Crime-Fighting Tool

American Sentinel University’s new e-book, GIS for Crime Analysis, Law Enforcement and Public Safety, profiles how geographic information systems (GIS) has become an effective new crime-fighting tool used by law enforcement agencies to uncover criminal patterns that would be otherwise impossible to identify. The complimentary e-book is available for download.

Passing of CHP Dispatch Supervisor Mary Pat Marshall

CHP's Golden Gate Communications Center is deeply saddened to report the passing of Public Safety Dispatch Supervisor II Mary Pat Marshall, A06588. Mary Pat passed away unexpectedly on July 26, 2014, at approximately 0500 hours at Kaiser Hospital, Santa Clara.

Survey: Americans Most Responsive to Emergency Alerts on Their Cell Phones

As much of the country continues cleanup from tornadoes, hurricanes and ongoing severe summer storms, findings from a new study released by CallFire and conducted online by Harris Poll among 2,100 U.S. adults 18 and older show that three in five Americans (59%) say they are more likely to pay attention to emergency alerts, from hurricane warnings to Amber alerts, sent to their phone as opposed to other methods such as roadside signs or TV...

FEMA's Introduction to CERT Class Now Available for Online Independent Study on EMI Website

Independent Study ‚Äď 317, Introduction to Community Emergency Response Teams (CERT) has recently been added to the Emergency Management Institute's catalog of free online course offerings. As part of the process of making the course available through EMI, we have made several technical fixes to IS-317 in response to feedback we received from many users over the past several months.

Video: Texas cop rescues woman seconds before train hits them

-via Richmond (TX) Police and PoliceOne.com: A video released by the Richmond Police Department captures an officer pulling a woman from railroad tracks moments before a train speeds by.

National 911 Program Office Presents NG911 Webinar Event July 9

State and local 9-1-1 professionals, Federal agency representatives and other 9-1-1 stakeholders will participate in a ‚ÄúState of 9-1-1‚ÄĚ webinar discussion, presented by the National 911 Program, Wednesday, July 9th from 12-1pm Eastern Time. This webinar, the tenth in a bimonthly series, will feature a discussion by the Federal Communications Commission (FCC) on 9-1-1 initiatives...

Jackie Voelkl 1921-2014: Magazine Matriarch, War Veteran

Jackie M. Voelkl, a special member of the 9-1-1 MAGAZINE family, passed away on June 8th. In the mid-1950s, Jackie and her husband Jim started Official Publications. Inc., a company that eventually published several organization-owned periodicals. Jackie's son, Jim Jr., founded 9-1-1 MAGAZINE in 1988...

Video: Dubai's super fleet: World's fastest police car

In this new video, Dubai police show off their impressive collection of high end sports cars.

Video: Helicopter rescue of fallen hiker at Yosemite Falls

Video: A ranger retrieves a person stranded on a boulder in the rapids below Upper Yosemite Fall.

Colorado Emergency Preparedness Partnership Upcoming Meeting: Protect and Sustain Your Organization During and After a Disaster

Colorado has experienced an unusually high number of large-scale natural and man-made disasters and emergencies over the past two years including the Aurora Theater shootings, wildfires and floods. It is vital that businesses, agencies, non-profits and other organizations prepare for the unknown. The theme of the June CEPP Western Slope meeting is "Protecting and Sustaining Your Organization During and After a Disaster." Expert panelists will discuss best practices and available resources to...

Serve & Protect: Plain Talk About PTSD & Suicide - Free 15 minute Video for In-service Training

This 15 minute video contains considerable information regarding PTSD and Suicide in these professions. Serve & Protect is pleased to provide it free for use in your training sessions. Our goal is to help those who serve our communities. Share it with others in these professions too.

New Fire Apparatus in Jerusalem Dedicated in Memory of LAFD Firefighter

Last week, family and friends gathered at a fire station in Jerusalem’s Givat Mordechai neighborhood to dedicate No. 38, the station's newest fire truck, in memory of fallen American firefighter Captain David L. Bailey, from Los Angeles County, California. Captain Bailey, who died in the line of duty in 2012, was known as a "fireman’s fireman," and the truck, which will bear his name in perpetuity, testifies to the esteem in which he was held by those who knew and loved him.

NPSTC Releases NEW Public Safety Grade Report to Guide Requirements for Mission Critical National Public Safety Broadband Network

The NPSTC Broadband Working Group (BBWG) is proud to announce the publication of "Defining Public Safety Grade Systems and Facilities." The definition is of critical importance to public safety agencies and to the First Responder Network Authority (FirstNet) which has been charged with building a nationwide public safety broadband network (NPSBN)

From the Field: Public CPR Trainer at Dallas-Ft Worth Airport

What a great idea for folks waiting for a flight at the airport... Learn CPR! This CPR video trainer, sponsored by the American Heart Association, is located in the C Terminal at the Dallas-Fort Worth Airport...

National EMS Week 2014 is May 18-24

This week is National Emergency Medical Services Week. This year's theme is "EMS: Dedicated. For Life." Including during the week, on Wednesday, May 21, is Emergency Medical Services for Children (EMSC) Day. National Emergency Medical Services Week brings together local communities and medical personnel to publicize safety and honor the dedication of those who provide the day-to-day lifesaving services of medicine's "front line."

National Police Week 2014 May 11-17

In 1962, President John F. Kennedy signed a proclamation which designated May 15th as Peace Officers Memorial Day and the week in which that date falls as Police Week. Currently, tens of thousands of law enforcement officers from around the world converge on Washington, DC to participate in a number of planned events which honor those that have paid the ultimate sacrifice.

NPSTC Seeks Volunteers for NEW Working Group: Radio Interoperability Best Practices

NPSTC's Governing Board recognized a need and asked the Interoperability Committee, in partnership with the Technology Committee's Radio Programming Compatibility (PCR) Working Group, to develop a new Working Group to examine radio interoperability best practices. The Working Group will develop best practices to enhance the ability of first responders to efficiently communicate in situations requiring the response of more than one public safety entity.

Wisconsin Police Dispatcher Uses New Text Message Service To Handle Emergency Hundreds Of Miles Away

In the early morning hours one day last weekend, Middleton (WI) Police Department dispatcher Sue Buechner received a text message from a teenager who was afraid that his mom was having a medical emergency... Upon exchanging several text messages to determine the location and get further details, the dispatcher quickly discovered that the person who was texting for help and the patient were actually in Manchester, Tennessee, almost 700 miles away from Middleton...

Survey of 9-1-1 Dispatchers Finds Many Indoor Callers Cannot be Located

Current FCC regulations establish location accuracy requirements, but they are applied only to call originating outdoors. Nearly every 9-1-1 call center faces the problem of receiving calls from those who cannot tell the dispatcher their location... FindMe911, a coalition to ensure that 9-1-1 works in today's wireless age, has released new information from the perspective of 9-1-1 dispatchers and managers.

NPSTC Opens Nominations for Annual Public Safety Awards

The National Public Safety Telecommunications Council (NPSTC) relies on our hard-working volunteers to accomplish our important work on behalf of public safety telecommunications. We want to recognize the hard work and commitment you provide while working full-time jobs. Please submit the names of those who should be recognized. You do not have to be a member of NPSTC to nominate someone or to be nominated. The deadline for nominations is April 30, 2014.

Hyper-Reach Announces Event Alert Initiative - Program Donates Emergency Alert Services for Event Participants and Spectators

Emergency alert systems are not geared to send alerts to out-of-town visitors to events such as marathons, community festivals and other large group gatherings. Now Hyper-Reach is offering a program that provides free emergency alerts for attendees at these types of events.

Georgia 9-1-1 Dispatcher Named National Winner of 3rd Annual "Smart Telecommunicator" Award

April is National 9-1-1 Education Month and the second full week is also traditionally celebrated as National Public Safety Telecommunications Week. With this in mind, the third Annual Smart Telecommunicator Awards kicked-off last month, conducted by Rave Mobile Safety, creators of the acclaimed public safety network, Smart911. Across the U.S., 9-1-1 call-takers and dispatchers (telecommunicators) were nominated by peers and individuals for leadership, performance, compassion for callers,...

NPSTC Non-P25 Digital Technology Will Hurt Interoperability

25 is not the only digital land mobile radio technology available. Digital LMR technologies such as DMR, MPT1327, and TETRA are widely used outside the U.S. and hold the dominant market position in other parts of the world. Recently, some public safety and critical infrastructure agencies here in the U.S. have been opting for these and other disparate technologies that are not compatible with P25.

RIP Dispatcher & 9-1-1 Magazine writer David Dowling

9-1-1 magazine is very sorry to report the death of contributing writer David Dowling, who passed away on April 18th, 2014. David retired after a 40-year career in Emergency Communications with the San Bernardino County Fire Department in Southern California...

Firefighter describes critical role of hovercraft at Washington mudslide

Snohomish County Fire District 19's two Neoteric hovercraft were deployed in the March 22 Oso, Washington mudslide at the initial alarm and remained in operation throughout the rescue and recovery efforts. "The only way I can describe the debris field is that it looks as though a bomb has gone off. Try to imagine what would happen if a forest of trees hit a neighborhood at 100 miles per hour."

National 9-1-1 Program Presents NG9-1-1 Webinar Event May 7

The ninth in a series of "State of 9-1-1" webinars will be presented by the National 911 Program, Wednesday, May 7th from 12-1 pm Eastern Time. This webinar will feature a discussion by the Department of Homeland Security's Office of Emergency Communications (OEC) on NG9-1-1 cybersecurity, risk analysis and mitigation strategies, a presentation on 9-1-1 funding by the Tennessee Emergency Communications Board, and open Q&A sessions.

NPSTC Radio PCR Group Announces Interoperability Programming Tool

The NPSTC Radio PCR Working Group recently created a radio programming and management tool called PAM. The tool was created in order to mitigate a problem that was discovered during the search for the suspect in the shooting of a Florida police officer in 2011, in which programming failed to connect radios designated for interoperability.

Industry Council Issues Position Statement on Funding Principles to Support the Continued Evolution of 9-1-1 Services & Systems

On April 8th, 2014, the Industry Council for Emergency Response Technologies (iCERT) announced the association's recently developed policy position on Funding Principles to Support the Continued Evolution of 9-1-1 Services and Systems.

9-1-1 Education Month Recognizes Nation's Unsung Heroes

NENA, The 9-1-1 Association, believes that April, also known as National 9-1-1 Education Month, marks the perfect time to say "thank you" to these local call takers for their selfless service. The month also presents an opportunity to get up to date on the challenges the 9-1-1 system faces.

Local 9-1-1 Professionals Meet with Federal Policy Makers to Shape the Future of 9-1-1

Nearly 200 9-1-1 leaders from across the nation are gathering in Washington, DC, this week to discuss emergency communications issues with top policy makers. The annual event, known as 9-1-1 Goes to Washington, brings members of NENA, The 9-1-1 Association, to the nation's capital to educate lawmakers about the various challenges faced by local 9-1-1 call centers, which answer more than 600,000 emergency calls per day.

Enbridge Offers Online Pipeline Emergency Training For 9-1-1 Dispatch Centers

Enbridge Inc. and Midcoast Energy Partners, L.P. have announced the successful launch of an online pipeline emergency training program for 9-1-1 center personnel serving areas along Enbridge's onshore pipeline systems throughout the United States and Canada, including the Vector Pipeline system operated by Enbridge. The training was developed in partnership with the National Emergency Number Association (NENA) and includes material from a NENA standard and Pipeline Emergencies

9-1-1 Legislation News: Laws Enacted During 2013

Would you like to know what kind of 9-1-1 laws were passed during 2013? Are you interested in finding out which states have updated their 9-1-1 statutes? A resource is now available to assist State and local PSAP Managers, 9-1-1 Authorities, legislators and local and regional officials nationwide in keeping track of legislative changes affecting 9-1-1 services. An aggregate list of key 2013 enactments has been posted on the 9-1-1 Legislation Tracking Database at NCSL 9-1-1 Legislative...

NASCAR Team to Honor America's 9-1-1 Professionals

America's hard-working 9-1-1 professionals are being honored this weekend by one of NASCAR's leading racing teams. On Sunday March 2, Team Penske's No. 22 Shell-Pennzoil Ford Fusion will carry a "Friends of 9-1-1" decal during "The Profit on CNBC 500, Presented by Small Business Fueling America," at Phoenix International Raceway

Essential Education: Swiftwater Rescue Video Now Available on Youtube

Among the most important swiftwater safety videos you'll see, and one that did much to educate public safety as well as the public in the early days of swiftwater rescue understanding, is NO WAY OUT, which is now available on youtube. NO WAY OUT was created in 1993, largely in response to the February 12th 1992 drowning death of a San Fernando Valley 15-year-old named Adam Bischoff, one of dozens of youth who've lost their lives in Los Angeles' concreted waterways.

Dallas Police GIS Analyst Uses Geospatial Skills to Fight Crime

Geographic information systems (GIS) has changed the way law enforcement fights crime. Investigators now rely on actionable intelligence for mapping and analyzing crime patterns and as the use of this new technology continues to evolve, police agencies will depend on crime GIS analysts to take advantage of the cutting-edge tools and industry innovations that GIS offers.

FEMA, Arizona focus on Emerging Trends in Emergency Management, Collaboration with Public, Private Sector Partners when faced with Large Scale Disasters

The Federal Emergency Management Agency (FEMA) in concert with the Arizona Division of Emergency Management will host the third annual FEMA Region IX Public-Private Sector Leadership Conference on Feb. 19, 2014 in Phoenix, Ariz. The theme of this year's symposium is "Perception vs. Reality."

Outrageous 9-1-1 calls sought for new TV show

Heart attacks, car accidents, or fire. Everyone knows that 9-1-1 serves as an emergency telephone number - a vital lifeline to serve the community during crisis situations. But some of the calls made to this emergency hotline are anything but! Life or death? How about a dating hotline OR A call for take-out Chinese? TLC's newest series, OUTRAGEOUS 911, features the actual audio from some of the most ridiculous - and real-life - calls ever received and weíre looking for stories.

Video Tribute to Forest Service Firefighters

The U.S. Department of Agriculture has produced a very slick video about wildland firefighting, named "The Heart of a Firefighter." The purpose of the video is "show what we do as USFS firefighters and also the drive and passion of the people that fight fire," noted Jason Steinmetz of the USFS Washington Office. This is a two-minute "teaser" of the final product which is expected to be five to eight minutes long.

Colorado Emergency Preparedness Partnership and FEMA to hold Meeting on wildfire & flooding on February 6th

This first ever Northern Colorado joint meeting will focus on the recent wildfires and flooding experienced in the state; the challenges that were encountered as well as the hurdles that remain as part of the long-term recovery process.

New "Heroes Behind the Badge: Sacrifice and Survival" Documentary Available

Now available in both DVD and Blu-Ray formats, Heroes Behind The Badge: Sacrifice & Survival is the new highly anticipated follow up documentary film to the original Heroes Behind The Badge, released in 2012. This new documentary film, produced in partnership with the National Law Enforcement Officers Memorial Fund not only features the harrowing stories of the fallen, but also focuses on the incredibly inspiring stories of those who have been critically injured in the line of duty and have...

Johnson County, Kansas Installs Treadmill Desks for 9-1-1 dispatchers

via Fox4kc.com - The Johnson County Communication Center in Olathe, Kan., has added four treadmill desks for 9-1-1 dispatchers, so dispatchers dealing with 9-1-1 calls can relieve some of that stress.

New Free Training Video Available from FSF: ICS - Rightsizing for Each Event

The Firefighters Support Foundation's (FSF) newest training program is now available. ICS: Rightsizing for Each Event address the misconceptions surrounding ICS: it's too big, too complicated, too cumbersome, unnecessary, and so on. It demonstrates the practicality, advantages, and necessity of ICS at almost every scene and event, from the smallest to the largest.

PSAPs in Europe 2013 Overview Published by EENA

The European Emergency Number Association (EENA) has released the 'Public Safety Answering Points (PSAPs) in Europe' publication, edition 2013. In addition to the 28 EU countries, plus Iceland, Norway, Serbia and Turkey, this year's 145-page document provides an overview of the PSAPs structure in Albania, Bosnia Herzegovina, Kosovo, Moldova, Republic of Macedonia and Montenegro.

Don't Let Celebratory Gunfire Harm Your Community

SST customer agencies actively use their ShotSpotter gunfire data to enhance their capabilities to respond and investigate gunfire incidents, increase prosecutions for gun crime, and identify hotspots of gunfire activity, particularly during this time of year. It helps the community know the police are engaged and working smartly in their neighborhoods to keep them safe, and it sends a clear message to those contemplating celebratory gunfire that they will be caught and arrested.

Law Enforcement Cross Country Holiday Greetings Video

Happy Holidays from more than 33 agencies across the United States. Local police and sheriff departments filmed holiday greetings and sent them to the Arlington Texas Police Department, which posted them on youtube.

EENA: Next Generation Emergency Services project to be funded by the European Commission

On December 11th, the European Commission launched its Horizon2020 Work Programme for 2014-2015. A specific topic entitled "Communication technologies and interoperability: Next Generation emergency services" (Reference DRS -19-2014) has been included to develop a testing regime for Next Generation 112 products, using existing standards and protocols.

National 9-1-1 Program and NENA Join Forces for More Comprehensive 9-1-1 Data

Recently, the National 911 Program and NENA merged data sets to create a new document titled "Review of Nationwide 911 Data Collection." While the data sets do not include information from all 56 states and territories, the combined data - from the majority of states - creates a more complete picture of 9-1-1 systems nationwide. Key findings included in the report provide insight as to how states operate and manage 9-1-1 systems...

Palermo (Italy) Fire Department Named "International Firefighting Team of the year 2013"

Firefighting teams from different countries all over the world competed for the title "Firefighting Team of the Year" and handed in their best emergency interventions. The ceremony took place at the Congress Centrum in Ulm (Germany), the trophy was assigned to the Palermo Fire Department, followed by Botosani Fire Department (Romania) and Mooskirchen, Steinberg, Ligist Fire Department (Austria) in third place.

National 9-1-1 Program Announces New Video on Benefits of NG9-1-1

Next Generation (NG) 911 is a complex issue and its success requires the support and collaboration of not just the 911 community, but of first responders, legislators, and the public. The National 911 Program has released a short video that explains the benefits of NG911 for all of these audiences.

NJ's Monmouth County Sheriff Launches Notification App

In another of the growing examples of local public safety agencies providing smart phone applications with which to contact law enforcement and/or emergency services, Sheriff Shaun Golden of Monmouth County (NJ) wants residents of his County to have emergency notifications and public safety information at their fingertips. The Monmouth County Sheriff's Office Application (app) is designed for Android and iOS platforms and can be downloaded for free.

New Free "Interacting With the Mentally Ill at Emergency Scenes" Program Available

The Firefighters Support Foundation (FSF) has released its newest free video program, Interacting With the Mentally Ill at Emergency Scenes. The focus of the program is on obtaining time-critical information in short time frames during the chaos of any emergency scene - fire, EMS, law enforcement, etc.

blueHula Studios updates Response Deck SBC for iPhone and iPad

blueHula Studios has announced an update to their iOS app Response Deck SBC - a first of its kind mobile dispatch and routing app for public safety providers in Santa Barbara County, CA. Developed initially to give Santa Barbara County Fire and EMS personnel immediate access to 9-1-1 dispatch information, Response Deck SBC is currently used by more than 1500 responders, and residents alike.

NPSTC Submits EMS Apps List for FirstNet's PSAC

The NPSTC Emergency Medical Services (EMS) Working Group has submitted a list of current and conceptual broadband applications at the request of the First Responder Network Authority (FirstNet), Public Safety Advisory Committee (PSAC).

Chicken Decoy Helps Police Nail Drivers In Lake Elsinore

A member of the Lake Elsinore (CA) Police Department dressed up as a chicken as part of a law enforcement crackdown aimed at drivers who don't yield to pedestrians in crosswalks.

Atty General: Police Need More Training To Prepare for Mass Shootings

Frontline police officers need new strategies and more intensive training to prepare for the possibility of mass shootings, U.S. Attorney General Eric Holder told the International Association of Chiefs of Police, the Philadelphia Inquirer reports. With the number of incidents on the rise, local police departments can no longer rely solely on elite forces like local SWAT teams to respond to such high-pressure scenes, Holder said.

Survey Reveals Growing Adoption of Incident Command System within Utilities Industry

Utilities are increasingly adopting the Incident Command System (ICS). To identify trends, best practices, and challenges of ICS in the utilities industry, Macrosoft conducted a survey of 85 participants, representing large and small utilities, drawn from all regions of the U.S. The survey results present a mixed picture. While much progress has been made, significant obstacles remain.

Seattle Police Made 1.6 Million License Plate Scans in Three Months

Citywide, the scans yielded 1,858 stolen cars and illegal parkers. The analysis provides the first snapshot of the Seattle Police Department's license-plate-scanner program. It has come under scrutiny amid concerns about how much information government agencies collect. Critics, including the American Civil Liberties Union, complain that retaining the records on vehicles' whereabouts could potentially lead to abuse.

Valuable Situational Awareness Lesson in Dashcam Video as Pursuit Ends When Woman Collides With Train

This dashboard camera footage comes from the Woods Cross (Utah) Police Department. After pursuing a suspect associated with an unwanted guest disturbance call, an officer witnesses the suspect drive into a southbound freight train passing through on the farthermost track of a double-track railroad crossing. Her car stuck on the closer track, she is then hit and propelled ahead by a second southbound train.

National Tactical Officers Association (NTOA) Calls for Increased EMS Training for Police Officers

Police officers remain our primary first responders to active shooter incidents and mass-casualty events. Responding officers can prevent unnecessary deaths by addressing immediate threats, and then providing emergency care including the application of tourniquets and pressure dressings to prevent hemorrhage, triaging casualties, establishing secure casualty collection points, and coordinating care with existing EMS responders.

FCC Shutdown Stalls Microwave Spectrum Licenses. Exalt Comes to the Rescue

Exalt Communications, Inc., the leading innovator of next-generation packet microwave backhaul systems, today announced that its license-exempt microwave backhaul systems are the solution for companies trapped by the Federal Government shutdown while waiting for FCC spectrum licenses. Rather than lose valuable time-to-market revenue while waiting indefinitely for the shutdown to lift and any license applications backlog to clear, companies can deploy Exalt license-exempt microwave backhaul...

Shutdown Casualty: Law Enforcement Training Halted at GA Center

Nearly 70,000 law enforcement officers from across the U.S. took courses last year at the Federal Law Enforcement Training Center in Glynco., GA., a Department of Homeland Security facility so sprawling it has its own ZIP code. They practiced on 18 firearms ranges and ran armed drills inside a mock train station, an airport terminal and a Main Street. Yesterday, only 45 of 1,000 employees were at work, with the rest officially furloughed under the federal shutdown.

Wisconsin Public Safety Captures Incidents As They Unfold

Wisconsin Public Safety is primarily responsible for providing many different types of photography, including public information, incident photos, digital imaging, portraits and revolving calendar of special events and ceremonial coverage such as promotional ceremonies, service recognition, special events and other requests.

Atkins' Floodmap Mobile App Is Now Available To Mobile Technology Users For Free

To help communicate flood risk and help citizens take mitigation action, the Atkins FloodMap Mobile smart phone app is the most comprehensive in its class for users to understand their personal risk exposure and how to get help. The app provides flood risk information on demand based on the userís location or entered address. It also offers an individual risk report customized for that address, which can be emailed and shared.

New Study on Stop-and-Frisk and Public Views of Police Fairness

Current debates on proactive police policies such as stop-and-frisk focuses on the legality and effectiveness of the stops. But a new study co-authored by Columbia Law School Professor Jeffrey Fagan suggests that a third criterion may be even more important in making stops effective: public perceptions of whether the police are acting lawfully and respectfully during stops.

CMC Government Supply Encourages Community Members to Get Involved with Local CERT Teams

September is National Preparedness Month and CMC Government Supply would like to encourage everyone to get involved with their local Community Emergency Response Team programs (CERT). CERT educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.

Argentinean fire trucks equipped with thermal imaging cameras

The fire trucks of firefighters across Argentina are now equipped with special thermal imaging cameras from Orlaco, a leading designer and manufacturer of camera and monitor systems to emergency rescue vehicles. The cameras enable the firefighters to see through smoke while driving straight to the fire. Argentinean President Cristina FernŠndez de Kirchner officially presented the fire trucks to the national fire department.

Werner Herzog's haunting documentary against texting while driving is essential public education

The 35-minute documentary film FROM ONE SECOND TO THE NEXT came together when AT&T approached the famous German filmmaker Werner Herzog and asked if he would direct a series of short films warning people about the dangers of texting while driving.

PSA Video a Devastating Reenactment of What Could Happen If A Child Is Left In A Car

Red Castle Productions has created a powerful PSA to prevent more tragedies. In One Decision, actors reenact what could happen if a child is left in a car for a short time -- it can take as little as 15 minutes to suffer life-threatening injuries. The video also shows what to do if you ever notice a child alone in a car.

NPSTC's BBWG Publishes Push-to-Talk Requirements for Broadband

The principal purpose of this document is to define, from the perspective of the NPSTC, broadband public safety PTT requirements for consideration by FirstNet as it embarks on its mission to deploy the nation's first Nationwide Public Safety Broadband Network (NPSBN) and the 3rd Generation Partnership Project (3GPP), along with other international standards bodies.

"Big 4" Wireless Carriers File First Quarterly Text-to-9-1-1 Reports, Deploy Bounce-Back Messaging

Pursuant to the agreement reached in December 2012 between NENA, Verizon, AT&T, Sprint, and T-Mobile, and APCO, the nation's four largest wireless carriers have submitted their first round of quarterly text-to-9-1-1 deployment progress reports.

Heroes Behind The Badge 2013 Documentary In Production

Due to the success, as well as the widespread support and endorsement of the first film, the makers of the Heroes Behind The Badge documentary film have announced they have begun filming a follow up video, again in partnership with the National Law Enforcement Officers Memorial Fund. The new movie will be released this fall.

Video Aims To Prevent Fire Tanker Rollovers

The National Tank Truck Carriers (NTTC) has developed a new version of their Cargo Tank Rollover Prevention Video to help target the fire service. The original intention of the video was to target cargo and commercial tankers "to help educate water tanker drivers on the special characteristics of tank truck vehicles and the actions they can take to avoid rollovers."

National 9-1-1 Association's New President Promises Strong Leadership on Pressing 9-1-1 Issues

The newly elected leaders of NENA-The 9-1-1 Association (formerly the National Emergency Number Association) are pledging to keep up the organization's momentum and leadership in the coming year.

Last WTC Search Dog Has Died

We have received word that the last surviving 9/11 Search & Rescue Dog has died. Porkchop was only one year old when he heroically aided the search at Ground Zero. After the World Trade Center attacks, 13 Search Dog Foundation teams were deployed by the Federal Emergency Management Agency to help search for survivors. Over the intervening dozen years, the dogs have passed away from old age. Porkchop was the last.

9-1-1 Public Education infographic from THE CALL movie

Sony Pictures, in connection with the home video release of their movie THE CALL, has issued an "Everything You Need To Know About 9-1-1" infographic which may be useful for 9-1-1 and fire/law enforcement agencies to use in connection with their public education and crime/fire prevention programs.

Durham's Next Generation 9-1-1 Installation Complete

The Durham (NC) Emergency Communications Center is now one of the few next generation 9-1-1 (NG9-1-1) systems in the country, laying the groundwork to enable it to accept text, images, and video once mobile carriers make this an available option to their customers.

Video: Univ of Maryland Eastern Shore Shows Full Test of Emergency Response

e2Campus has just released the latest video episode of "America's Safe Campuses" featuring University of Maryland Eastern Shore (UMES). The in-depth video examines the benefits and considerations when conducting a full-scale exercise of an emergency on campus.

NIU Study Seeks Survey Feedback on Voice Disorders Among 9-1-1 Staff

The Northern Illinois University is studying the incidence of voice problems in those who work as 9-1-1 emergency telecommunicators. To facilitate their study, van Mersbergen has created an online in order to determine the prevalence of voice disorders in the profession of 9-1-1 emergency telecommunicators.

Hazardous Materials: A Mystery Thriller with an Authentic Public Safety Edge

Author Kurt Kamm specializes in public-safety related mystery thrillers, originally prompted by his experience in several devastating wildfires near his home in Malibu, California. Observing firefighters at their risky duty began to color the subject matter of Kamm's writing... Kamm's fourth novel, Hazardous Materials, is perhaps his most compelling novel to date. A firefighter saddled with an addiction to painkillers joins up with a Sheriff's Department search team to locate a dangerous...

Facebook Posting: The Unsung Hero

When 9-1-1 needs 9-1-1, Serve & Protect Can Help

Serve & Protect restores heroes and rescues families in criminal justice and emergency services, including those in Law Enforcement, Fire/Rescue/EMT, Dispatch, and Corrections. We believe that both physical health and mental health are core elements to serving those who sacrifice for us daily.

New Hampshire Mobile Communications & Command Post Rally - May 17

The New Hampshire Telecommunications Emergency Response Taskforce (NHTERT) will hold its second annual Mobile Communications/Resource Unit field day/rally on May 17, 2013. The rally will be held at the NH Air National Guard 157th Refueling Wing facilities located at Pease International Tradeport. We will have mobile communications, mobile command post, and other mobile facilities from around New England, participate and demonstrate their capabilities in support of Public Safety.

Public Safety Agencies to Participate in Interoperability Exercise in Sacramento

Twenty-four local, state and federal agencies will gather on Wednesday, May 8th, from 9 am to 4 pm in Sacramento (CA) to display their mobile communications centers, share innovations they have developed, and participate in an interoperability exercise.

Yocha Dehe Fire Department Honors Staff and Tribal Leader for Commitment to Public Safety

The Yocha Dehe Fire Department (YDFD) recognized key individuals for their commitment to public safety and protection of the community at its annual awards luncheon at the fire station in Brooks last week.

NIST Tests in New York City Suggest How to Improve Emergency Radio Communications

Radio communications can be unreliable in underground tunnels and other large, complicated structures, posing a safety hazard for emergency responders. New tests of wireless emergency safety equipment by the National Institute of Standards and Technology (NIST) have defined the challenges more precisely and suggest how emergency communications might be improved.

'Almost impossible' for firefighters to evade surprise attacks, says expert

Of all the scenarios firefighters train for, confronting a hostage-taker might not seem to be high on the list. Or suddenly dodging a sniper's deadly aim. But training and keeping calm apparently did come into play last Wednesday [Apr. 10] when four Gwinnett County (GA) firefighters became hostages while a gunman held off authorities. The situation ended with the firefighters free and the gunman dead at the hands of police.

Golden Guardian 2013: Calif. Officials Create Action Plan for State's Largest Exercise

Last week, Cal EMA and FEMA Region IX hosted the Golden Guardian 2013 Joint Action Planning Training Workshop at Cal EMA Headquarters in Sacramento. This workshop provided an action plan that will be used for the Golden Guardian 2013 Functional Exercise being held May 15, 2013.

Georgia 2013 Mobile Communication Vehicle Rally Set for May 13-16

The Georgia Emergency Management Agency/Homeland Security (GEMA/HS), has announced its 2013 scheduled for May 13-16, at Stone Mountain Park near Atlanta. A final schedule with a participant manual and incident action plan will be distributed to all registered participants one week prior to the exercise.

National Public Safety Telecommunicators Week April 14-20

National Public Safety Telecommunicators Week is recognized April 14-20 this year. Celebrate the special people who perform critical work every day at the nation's public safety emergency communications centers.

Cal EMA Partners with the American Red Cross to Boost Emergency Response Management Capabilities

The California Emergency Management Agency (Cal EMA) has entered into a Memorandum of Understanding (MOU) with the American Red Cross, a move that builds on a continuing effort to boost emergency response capabilities and the availability of critical resources in times of emergency.

TIA Issues New Safety Standard for Battery Powered-LMR

NPSTC congratulates the Telecommunications Industry Association (TIA) on the American National Standards Institute (ANSI) approval of their new standard. The TIA standard answers public safety's need for technical information related to the design, manufacturing, and testing of battery-powered, Land Mobile Radio (LMR) equipment, typically either hand-carried or worn on the person.

Record Setting Public Sector Involvement at 2013 ITS America Meeting & Exposition

This April 21-24, two thousand transportation and high-tech leaders from around the nation will gather in Nashville, Tenn. for one of the most important transportation events of the year, the Intelligent Transportation Society of Americaís (ITS America) 23rd Annual Meeting & Exposition being held at the Gaylord Opryland Resort and Convention Center.

First Global Police Tweet-a-thon Reaches More Than 11 Million Twitter Users Worldwide

On March 22-23, law enforcement agencies around the world took to Twitter to participate in a 24-hour Tweet-a-thon in order to highlight the work of officers around the world and show how they are using social media to support policing activities. The results were outstanding, with more than 230 police departments across 10 countries tweeting under the hashtag #poltwt, making it a top 10 trending topic around the globe.

FirstNet Summit at CCA Expo to Examine Role of Carriers in Providing Critical Services to First Responders

Last year, Congress created FirstNet, the nationwide interoperable broadband network to help public safety officials including police, fire, and EMTs better coordinate their public safety efforts... The Competitive Carriers Assn is delighted to be hosting the FirstNet Summit where carriers will learn how they can get involved and provide critical services to the public safety community.

AMR dispatcher receives national recognition

Ron Jacobs is among 80 ambulance personnel from 28 states, and the only Mississippian, to receive the Star of Life award this year. The award is presented by the American Ambulance Association and is one of the highest honors for frontline ambulance professionals, said Jim Pollard, a member of AMR's Stars of Life coordinating team.

Call for Nominations - 2nd Annual Smart Telecommunicator Award

Smart911 is proud to recognize the professionals behind the 9-1-1 calls. 9-1-1 telecommunicators work tirelessly day in and day out to ensure that each emergency is responded to effectively and every caller receives the assistance they need. Do you know someone who deserves to be recognized?

10-year-old Massachusetts boy calls 9-1-1 to complain about mom telling him to go to bed

A 10-year old boy in Brockton (MA) called 9-1-1 on his mother on Weds night - not because of an emergency but because he didn't want to go to bed.

Actress Halle Berry takes THE CALL as a 9-1-1 dispatcher in new movie

From movie director Brad Anderson comes a new film that is sure to intrigue 9-1-1 professionals. In a time where field responders seem to get all the glory in Hollywood moviedom, Anderson's new film, THE CALL, stars Halle Berry as a Los Angeles Police 9-1-1 dispatcher whose close call from a killer takes her from the console to the streets.

Mini ICE Exercise Takes Hefty Approach to Integrate Courses, Cohorts

In March 2012, the CDP, located in Anniston, Ala., conducted its first Integrated Capstone Event (ICE). The ICE is a unique training approach that allows the CDP to combine multiple courses in a single end-of-course exercise. ICE events may include students from ten different disciplines - ranging from law enforcement to healthcare - to interact, communicate, and respond to a full-impact mass casualty incident.

NPSTC Opens Nominations for Annual Public Safety Awards

NPSTC relies on hard-working volunteers to accomplish our important work on behalf of public safety telecommunications. We want to recognize the hard work and commitment you provide while working full-time jobs. Please submit the names of those who should be recognized. You do not have to be a member of NPSTC to nominate someone or to be nominated.

Only 1 out of 4 EU citizens are aware of 112 as the European emergency number

At European level, still only 1 out of 4 citizens are aware of 112 as the emergency number to dial all over the EU. Moreover, this figure has been stagnating for years and it varies significantly across European countries. Thus, more than 25 countries of Europe are organizing awareness raising activities on the occasion of the European 112 Day 2013, observed on 11 February every year since 2009.

Facebook Site To Improve Emergency Response To Schools

School Safe House is a safety and security site designed to improve our emergency response tactics within schools around the world. This site will allow school administration and staff, security technology companies, law enforcement and all other emergency responders to share ideas so we can build on minimizing the risk of dangers that our schools may face.

National Groups Honor Founder of 9-1-1 Emergency Dispatch Protocol System

International Academies of Emergency Dispatch (IAED) co-founder Jeff Clawson, M.D., was recently presented awards from two national organizations in recognition of his contributions to Emergency Medical Services (EMS). Dr. Clawson said he felt very honored by the awards. "There's no greater tribute than the respect of your peers for work that has been both personal and rewarding," he said. "It says we believe in what you do. Your contributions have helped people in need."

National Association of State Fire Marshals Issues Call to Action Following Nightclub Fire in Brazil

The National Association of State Fire Marshals (NASFM) extends its deep sympathy to the families of the more than 230 individuals who perished in the tragic nightclub fire in Santa Maria, Brazil, in the early morning hours of Sunday, January 27. It is, unfortunately, a sad reminder that the world has not learned the lessons of similar fires in modern nightclubs over the past decade.

TCS Smart911, First Nationwide, Rich Information Solution for Text to 9-1-1

TeleCommunication Systems, Inc. (TCS) a world leader in highly reliable and secure mobile communication technology, has introduced TCS Smart911, the public safety industry's first nationwide solution providing enhanced information during emergency communications that use text messaging (Short Message Service [SMS] 9-1-1).

Tampa PD dispatcher killed in murder suicide

From wfla.com: Tampa Police are mourning the loss of a 9-1-1 dispatcher, killed Thursday in a murder-suicide. Police say Deanna Mendoza was dispatch trainer, and was named TPD's Employee of the Month in January, 2012.

Anaheim Dispatcher Hangs up Headset After 41 Years of Service

Lori Murphy has been a police dispatcher almost as long as the 9-1-1 Emergency System has existed. After 41 years of service, she is hanging up her headset for retirement to enjoy the good life. On December 19th, 2012, she answered her last 9-1-1 call during her final graveyard shift before signing off for the last time.

Stopping Celebratory Gunfire

The consequences and risks of celebratory gunfire can be significant and serious. Many law enforcement agencies proactively announce their plans to maximize their focus and response to celebratory gunfire incidents publicly through direct community outreach and local media...

Passing of KariAnn Beechler, RENO 9-1-1 Incident Dispatcher

The Nevada Chapter of APCO International is saddened by the loss of Reno Emergency Communications Supervisor Kariann Beechler. Kariann died tragically in an automobile accident on December 13, 2012.

FCC: "Big 4" Wireless Carriers Will Deploy Text-to-9-1-1 Capabilities on their Networks in 2014

FCC Chairman Julius Genachowski has announced that the nation's four largest wireless carriers - AT&T, Verizon, Sprint, T-Mobile - have agreed to accelerate the availability of text-to-9-1-1, with major deployments expected in 2013 and a commitment to nationwide availability by May 15, 2014.

Ambulance gets 'booted' while paramedics tend to emergency

About 4 p.m. Friday, Nov 30, New Orleans paramedics rushed inside the store for a man complaining of chest pains. When they loaded him inside the ambulance and prepared to transport him to the hospital, they discovered their vehicle had been booted by a store employee for parking improperly.

Nov. 28th Marks 70th Anniversary of Cocoanut Grove Fire

Shortly after 10 p.m. on Saturday, November 28, 1942, a fire at the Cocoanut Grove Nightclub in Boston left 492 dead and many others injured. This tragedy, which occurred 70 years ago, is still one of the deadliest fires in the history of the United States.

Free NENA Webinar on Dec 6: 9-1-1 Call Taker's Roll in Improving Cardiac Arrest Survivability

Dec 6, 1PM EST: This webinar focuses on the vital role call takers and emergency dispatchers have with regard to improving survival from cardiac arrest. Successful resuscitation requires a team effort in which dispatch has a fundamental and important role. The presentation will review the challenges of resuscitation, the role of dispatch, and provide examples of the good and the bad demonstrating just how integral dispatch is

Datron UAV Provides Real-Time Video & Photo Assist in Recovery & Management of Hazmat Derailment

Datron World Communications, Inc., a leader in tactical and public safety communications products, reported that their Scout UAV (Unmanned Aerial Vehicle) was instrumental in helping local, state and federal officials as well as first responders on the ground sort out solutions for dealing with a derailed tanker car containing toxic chemicals in Louisville, KY on November 1st.

After Derecho 9-1-1 Outage, Public Safety Officials Promote Landlines

Along with local public safety officials, Verizon Wireless presented a preliminary report to the Metropolitan Washington Council of Governments on this summer's derecho that resulted in a massive 9-1-1 outage of Verizon's 9-1-1 service across much of Northern Virginia... Public safety officials recommend more action by legislative bodies and regulatory bodies, like the FCC, to ensure each mobile carrier's 9-1-1 infrastructure and backup systems are fully functional through comprehensive audits.

Full NYPD account of Staten Island water rescues at height of storm

The New York PD's Deputy Commissioner of Public Information, Paul Browne, has issued an NYPD release, detailing the police rescue efforts during Hurricane Sandy. It also includes an update on the city's death toll from the storm... In related news, the NYPD has released video of four rooftop rescues on Staten Island where some residents were trapped due to rising waters.

From the Field: Police Unity Tour & Port Authority PD Offer Relief in Wake of Hurricane Sandy

Members of the Police Unity Tour (an organized dedicated to bringing public awareness of Police Officers who have died in the line of duty and to honor their sacrifice) and the Port Authority Police Benevolent Association turn out to aid a New York City neighborhood devastated by Hurricane Sandy.

911 CARES Spearheading support of dispatchers affected by Hurricane Sandy

Among the unsung heroes in the public safety response to and recovery from Hurricane Sandy are the emergency dispatchers who worked tirelessly behind the scenes, answering the thousands of 9-1-1 calls and coordinating the response to innumerable emergencies including huge fires in NYC and a myriad of emergencies in cities and towns large and small throughout the affected region. Many of these dispatchers lost their own homes in the devastation of the hurricane.

FEMA: Hurricane Sandy - One Week Later

One week ago today, millions of Americans from North Carolina to Maine braced for Hurricane Sandy. For more than 12 hours, hurricane and tropical storm force winds, storm surge, and flooding impacted 12 states... As of 3 p.m. Monday, November 5, more than 234,000 individuals in Connecticut, New York and New Jersey have registered for assistance, and more than $210 million has been approved in FEMA Assistance

ICE-5: Advocates Collaborate to Enable Better Access to 9-1-1

The 5th Industry Collaboration Event, or "ICE 5," resulted in heightened awareness of the requirements necessary for access to 9-1-1 by all persons in the Next Generation 9-1-1 (NG9-1-1) environment. NG9-1-1, which will soon replace today's voice-centric 9-1-1 system, is designed to support text messaging and multimedia communications; these widely-used communications methods are especially critical for improving interactions between those with hearing- and speech-related disabilities and...

Florida's Denise Amber Lee Act Inspires Illinois 9-1-1 Training Standards

Members of the Denise Amber Lee Foundation were recently conducting two days of training to Chicago area 9-1-1 telecommunicators and were asked to meet with the Illinois committee currently working on a similar standard and legislation for their state. Members of the Illinois Public Safety Telecommunicator Training and Certification Initiative Committee and the Denise Amber Lee Foundation met for a couple of hours at the headquarters of Motorola Solutions in Schaumburg, Illinois. The...

Wave of 9-1-1 calls generated by Maine earthquake overwhelms system

On October 16th, a magnitude 4.0 earthquake centered near Waterboro, Maine (where earthquakes of this size are a rarity), triggered a flood of calls to 9-1-1 - but not from people seeking emergency assistance. Most were simply looking for information about the quake... "That 172 calls represents a little over half of our calls that we would get in a day," ECC director Tom Cavanaugh told WCSH6. "So that is a significant spike."

FCC Takes Action to Prevent Unwanted and Harassing Calls to Nation's 9-1-1 Centers

The Federal Communications Commission (FCC) has unanimously approved an order creating a do-not-call list for America's 9-1-1 centers. The action, approved on October 17th, prevents robocalls and unsolicited telemarketing from reaching 9-1-1 centers on administrative lines Ė a needless distraction that could prevent emergency calls from being answered in a timely manner.

Woman Locked Out Of Car Called 9-1-1, Claimed Infant Was Trapped Inside To Get Quicker Response

Locked out of her car earlier this month, a woman called 9-1-1 and claimed that an infant was trapped in the vehicle. But when a sheriff's deputy responded to a "priority one lockout" at the womanís Florida home at around 9 AM on October 6, he "saw no child" inside vehicles parked in the driveway.

Massachusetts EMA Unveils Renovated State EOC & Introduces First-In-The-Nation Emergency Alerting App

On Oct 5th, Massachusetts Governor Deval Patrick held his weekly cabinet meeting at the Massachusetts Emergency Management Agency (MEMA) Headquarters in Framingham, where he joined Lieutenant Governor Timothy Murray and members of his cabinet to tour the newly renovated State Emergency Operations Center and received a demonstration of Ping4alerts!, a new public alerting technology for smartphone users.

FEMA Invests $100 Million in Post-Tsunami Disaster Relief & Emergency Preparedness Improvements for American Samoa

The Federal Emergency Management Agency has awarded nearly $100 Million dollars in Post-Tsunami improvements to American Samoa for lifesaving emergency management systems that include an early warning siren system, 9-1-1 emergency call center, and the completion of a formal tsunami hazard plan that proved instrumental in helping the island achieve the coveted status of TsunamiReady.

Next Generation 9-1-1 Institute Issues Call For Nominations for Board of Directors

The NG9-1-1 Institute is seeking nominations for five (5) seats to the NG9-1-1 Institute Board of Directors in the upcoming fall 2012 election. Members of the NG9-1-1 Institute who represent one of the five open positions and are dedicated to the advancement of emergency services and are able to strengthen, assist and expand the NG9-1-1 Institute are encouraged to nominate themselves

NENA Outlines Lessons Learned From Derecho Power Outages

The National Emergency Number Association's (NENA's) Trey Forgety - Government Affairs Director - testified before Congress on Sept 12th about the northern Virginia 9-1-1 outages following the June 29 derecho.

Dispatcher Receives Call About Her Own House on Fire

Dispatcher Cherry Drake who has worked for Haywood County (TN) Emergency Dispatch for four years. While she is used to taking emergency calls from residents who are in desperate situations, it was a shock to get a call from her 17-year-old son reporting that their own house was on fire.

Cayman Islands postage stamps honor Emergency Services & 9-1-1 Dispatchers

The Cayman Islands Postal Service is honoring Emergency Services personnel with five commemorative stamps, including one that depicts 9-1-1 dispatchers. "To my knowledge, this is the first time that our profession has ever been honored by a postage stamp in the world," wrote Brent Finster, Cayman Islands' 9-1-1 Director.

FEMA Disaster Workshop Brings Tribal Leaders to the Bay Area to Prepare for, Respond to, Recover from Catastrophic Events

Nearly 200 tribal leaders, emergency managers, first responders and other disaster preparedness officials, representing more than 60 tribal governments are meeting this week in Oakland (CA) with Federal Emergency Management Agency officials , to discuss how to jointly prepare for, respond to and recover from the next catastrophic disaster that could strike tribal communities with or without warning in California, Arizona or Nevada.

NICE Announces Winners of 2012 PSAPs' Finest Awards in Ceremony at Nat'l APCO Conference

NICE Systems announced the winners of its 2012 PSAPs' Finest Awards in a ceremony held at the NICE booth during the APCO International 78th Annual Conference & Expo. An annual awards program sponsored by NICE, the PSAPs' Finest Awards recognize extraordinary individuals who exemplify the best of 9-1-1 public safety communications

Survey: 82% Of Incident Control Rooms Need Better Tools

Itís striking that 82% of incident command staff are not happy with the current tools they are using to document decisions, risks, leads, and taskings. Decisions [D4H] multi-award winning emergency response team management software providers have extracted some interesting information from a survey of the public & industrial emergency response markets.

NPSTC: Urgent Questionnaire on T-Band Frequency Usage by Public Safety Agencies

The National Public Safety Telecommunications Council (NPSTC) recently established a special Working Group to study this issue and to prepare a report on the impact this law will have on our law enforcement, fire/rescue, and EMS agencies, as well as on other public safety users. The report will identify how these T-Band channels are currently in use and determine if possible options may be available to the public safety community to maintain critical communications and comply with the law.

Houston-Galveston Area Council Launches GIS Replication for NG9-1-1

The Houston-Galveston Area Council (H-GAC) is the regional planning agency for the 13 county region and it assists local governments in planning for the future... to make for a safer region, Data Services GIS has been able to standardize their 9-1-1 GIS database fields (schema) and adopt ESRI ArcGIS Server replication for their rural county 9-1-1 group as well as the public safety answering points (PSAP) within the region. Both of these tasks are geared to better equip H-GAC with assisting...

Philadelphia PA 2nd Alarm Building Fire

On August 1st, 2012 multiple calls were being received for a building on fire at 1901 E. Westmoreland Street in the Port Richmond section of Philadelphia around 9:30 A.M. Companies arrived with heavy fire and smoke conditions from a 75x100 building consisting of 19 garages. The All Hands box was struck.

Role of Social Media in Law Enforcement Significant and Growing

LexisNexis Risk Solutions has announced the results of a comprehensive survey focused on the impact of social media on law enforcement in criminal investigations. The survey revealed that currently four out of five respondents use various social media platforms to assist in investigations and found agencies serving smaller populations and with fewer sworn personnel (<50) use social media more, while state agencies tend to use it less (71%) than local (82%) and federal (81%) agencies.

New Book About Officer's Struggle with PTSD

Police officer Jimmy Bremner, assisted by writer Connie Adair, has written a book about his personal struggle with post traumatic stress disorder. Crack in the Armor is an inspiring and information packed book that has been getting great reviews from police and other first responders, as well as soldiers.

What States and Locals Need To Know To Prepare for Rollout of Nationwide Public Safety Broadband Network

Congress passed groundbreaking legislation for a new Nationwide Public Safety Broadband Network (NPSBN) on February 17, 2012. The Middle Class Tax Relief & Job Creation Act of 2012 was signed by President Obama on February 22. The legislation (Public Law 112-96) allocates the D Block spectrum to public safety, provides $7 billion federal funding for the network, and establishes a nationwide governance structure, the First Responder Network Authority(FirstNet). The FirstNet Board is...

Heroes Behind the Badge Documentary Underway

The National Law Enforcement Officers Memorial Fund and Modern City Entertainment are teaming up to create Heroes Behind the Badge, a moving documentary about the service and sacrifice of law enforcement officers serving across America. Set for release in fall 2012, Heroes Behind the Badge will feature stories about some of the brave men and women of law enforcement who have put their lives on the line and survived, as well as those who have made the ultimate sacrifice.

California Sheriff's dispatcher killed in collision with unlicensed driver

A Moreno Valley man who died early Thursday, July 12, when his motorcycle struck a pickup that made a left turn across the motorcycle's path, was a dispatcher for the Riverside County Sheriffís Department. Dominic Durden, 30, has worked at the sheriff's Riverside dispatch center for the past six years, said sheriff's Sgt. Lisa McConnell, spokeswoman for the department, in an email.

Noted Trainer Richard Behr Joins First Contact 911

First Contact 911, LLC is pleased to announce that Richard Behr has become the 12th member of the FC911 Instructional Services Team. Behr has been in public safety for 40 years.... he is a nationally known instructor and has been involved with training for the past 35 years. He is a California POST Certified Instructor and CTO.

National 9-1-1 Association's New President Promises Strong Leadership on Next Generation 9-1-1 Issues

A new NENA Executive Board took office during the Installation Banquet & Gala at the NENA 2012 Conference & Expo earlier this month in Long Beach, CA. Barbara A. Jaeger, ENP was sworn in as President, while Bernard Brown, ENP became 1st Vice President and Christy Williams, ENP assumed the office of 2nd Vice President.

Boy Scouts Of America Introduces Search And Rescue Merit Badge

Every year, thousands of people who were reported missing are saved by specialized search and rescue (SAR) teams... But the critical skills of SAR are still essential to saving lives. That's why at the 2012 National Search and Rescue Conference hosted by the National Association for Search and Rescue (NASAR) and the Mountain Rescue Association (MRA) in Lake Tahoe, Nevada, the BSA has announced its first Search and Rescue merit badge

NENA 2012: Local and National Leaders Gather to Discuss Future of 9-1-1 System

With more than 750,000 calls placed to 9-1-1 emergency services across the United States and Canada every day, many local call centers are stretched to the limit by advances in technology, heavy call volume, human resource and training issues, and inconsistent or inadequate funding. To address these and related issues, nearly 2,000 9-1-1 professionals and government leaders are gathering this week at NENA 2012, the National Emergency Number Association's (NENA) Annual Conference & Expo.

Second grader Katie Lee of Alexandria, Va., honored for lifesaving 9-1-1 call

An 8-year-old student at Stratford Landing Elementary School is being hailed a hero after calling 9-1-1 when her mother fell down the stairs in the family's Fort Hunt home. "I heard a fall and I was like, 'Mommy, are you okay?' And she was like, 'I'm bleeding'" said Katie Lee, a second grader at Stratford Landing Elementary. "I just felt like I had to call 9-1-1 and then I did," said Katie. "I just wanted to save her life."

Navigator Conference Provided A Myriad of Training Opportunities for Dispatchers and EMDs

"Taking the Challenge" was the theme behind this year's Navigator conference, held last month at the Marriott Waterfront Hotel in Baltimore, MD. From a record number of pre-conference attendees (282), educational tracks (15), individual sessions (91), and formal conference attendees (1,247) from all over the globe (13 countries), the fourth decade of emergency dispatch appears ready to scale future challenges brought on by technology and inevitable chieftains of change. Challenge will stay...

New Video: PSA for lifesaving CPR iPhone app

This eloquently powerful PSA was developed with the San Ramon Valley Fire District in California, about a new iPhone App, developed by PulsePoint, alerts CPR trained members of the community of a CPR need in their vicinity. Using Hollywood styledfilming techniques, no dialog and an absorbing musical score, the PSA poignantly demonstrates how CPR-trained citizens in the vicinity of a cardiac emergency can be notified of the need for CPR via their iPhone and can render aid while emergency...

PSAPs' Finest Awards - Just 3 Weeks Left To Nominate

NICE invites you to nominate that individual for a PSAPs' Finest Award. Now in its seventh year, NICE's PSAPs' Finest Awards recognize individuals for their outstanding performance and contributions to the field of public safety communications. Nominations are accepted in four categories: Telecommunicator, Line Supervisor, Technician, and Communications Center Director.

New Free Emergency Management for the Fire Service Program Available

The Firefighters Support Foundation's (FSF) newest free training program, Emergency Management for the Fire Service, is now available. As the role of the fire service expands, emergency management, rather than strict firefighting, will become an ever more important function that the fire service provides.

NTIA cautions against early public-safety LTE deployments

Officials for the National Telecommunications and Information Administration (NTIA) recently asked jurisdictions with plans to deploy public-safety LTE systems during the next year to stop their work to ensure that money is not wasted on equipment that will not integrate into the nationwide broadband network. .

Denise Amber Lee Foundation Inspires Unanimous Vote at New Hampshire 9-1-1 Conference

April's annual state conference of the New Hampshire Emergency Dispatchers Association (NHEDA), voted unanimously to adopt a uniform standard of training for all state 9-1-1 call takers and dispatchers. The vote was taken after Denise Amber Lee Foundation President, Nathan Lee, spoke about the tragic story of his wifeís abduction and eventual murder due to mistakes made in his local 9-1-1 center the evening of January 17th, 2008.

9-1-1 Magazine Writer to speak at Emergency Media & Public Affairs Conference in Melbourne, Australia

Long-time 9-1-1 Magazine writer Nancy J Rigg will be a keynote speaker on Monday, 7th May at the Emergency and Public Affairs (EMPA 2012) Conference in Melbourne, Australia. Nancy Rigg, based in Camarillo, California, is a writer and filmmaker, editor, public safety consultant, friend and champion for water rescue training for rescue professionals. She has been called "the mother of swiftwater rescue."

20 Years Ago Today, LAFD Remembers 'Civil Unrest'

Today marks 20 years since the 1992 Los Angeles Civil Unrest, often referred to as the "L.A. Riots," where rampant arson, looting, assault and murder occurred over a six day period in the greater Los Angeles area. Approximately 3,600 fires were set, destroying over 1,000 structures and flooding 9-1-1 fire calls. Property damage reached roughly $1 billion, over 50 people died

CMAS/WEA White Paper Examines the Implications of New Federal Alert System

Galain Solutions, a leading consulting firm in alert and warning practices and technologies, has released a white paper that navigates the new Wireless Emergency Alerts (WEA) system, which will be operational beginning this spring.

Vermont Enhanced 9-1-1 Board Launches Statewide Text to 9-1-1 Trial for Emergency Help

Beginning April 18th, Verizon Wireless customers can send a text message to 9-1-1 from locations in Vermont for emergency help as part of a six-month trial to test the potential of this technology. From now until October 15, 2012, the Williston Public Safety Answering Point (PSAP) will accept 9-1-1 text messages from Verizon Wireless customers as part of a collaboration among the Vermont Enhanced 9-1-1 Board, Verizon Wireless and Intrado

Broadband Directory for Public Safety

The long-awaited nationwide public safety broadband network is moving closer to reality with the passage of legislation giving public safety both the spectrum and funding needed to build the network.

Coast Guard Titanic Ceremony flight diverted to aid sinking vessel

A U.S. Coast Guard HC-130J Super Hercules aircraft which was diverted from a Titanic ceremony successfully coordinated the rescue of three persons aboard a sailing vessel 1,300 miles east of Boston, Saturday... "It's amazing that three people were rescued using the AMVER system on the 100th anniversary of the Titanic sinking," said Petty Officer 3rd Class Luke Clayton. "AMVER was created in the wake of the Titanic disaster. Passing ships had unintentionally sailed passed Titanic unaware of...

The Winners Have Been Announced: 2012 Smart Telecommunicator Awards

In honor of National Telecommunicators Week, Smart911 along with our partner iCERT- the Industry Alliance, hosted the 2012 Smart Telecommunicator Awards to recognize 9-1-1 telecommunicators across the country for their leadership, performance and overall dedication to their public service answering point, or PSAP... We are proud to announce the National Winner as well as the 4 Regional Honorees.

Celebrate National Public Safety Telecommunicators' Week on Facebook

A Facebook page was created in 2010 in honor of National Public Safety Telecommunicator's Week, dedicated "to all of the men and women staffing our Nation's PSAPs." Facebook users can "like" the NPSTW page and keep up to date about press conferences, public announcements, banquets, and PSAP parties that 9-1-1 agencies across the country...

Dispatchers Work out of Trailer after Lightning Strikes PSAP

It's not the first time lightning has struck here, but this time, when a powerful bolt hit a radio tower at the Stewart County (TN) Sheriff's Office on April 5th, it shut down the 9-1-1 dispatch center.

Dispatcher's Instructions Led To Caller's Death

Police in Denver (CO.) are investigating the handling of a 9-1-1 call from a road rage victim, during which a dispatcher told the man to return to the city for an officer to take a report, and which ended in the manís death.

NIU researchers find link between 9-1-1 dispatchers, PTSD symptoms

A new study by researchers at Northern Illinois University suggests that the on-the-job, indirect exposure to trauma puts dispatchers at risk for developing symptoms of post-traumatic stress disorder (PTSD). "We found that dispatchers report significant emotional distress related to handling duty-related calls, and this type of distress is associated with increased risk for developing PTSD or PTSD symptoms," said NIU Psychology Professor Michelle Lilly, one of the authors of the study...

Colonial Williamsburg Salutes First Responders in 2012

Colonial Williamsburg salutes first responders and their families with a very special offer: pay for a day and come back all year. From March 16 through June 10, any member of law enforcement, fire and rescue, EMS technicians, 9-1-1 dispatchers, emergency management employees, as well as active duty military, guard and reserve personnel and their families can purchase a single day ticket at $39.95 for an adult and $20.95 for youth ages six to 12 and visit the rest of the year through Dec. 31...

University of Windsor PD Receives Technology Innovation Award

At last month's Canadian Association of Chiefs of Police Conference (Toronto, Ontario), the Microsoft Technology Innovation 2012 Award (MTIA) was presented the University of Windsor's Community Police for their work in incorporating technology into their organization allowing for the sharing of information in real-time between multiple organizations to increase interoperability among public safety departments - college and corresponding regional, provincial and federal first responders.

Fallen: A Documentary on Police Line of Duty Deaths Made by Law Enforcement Filmmakers

"With a production team comprised solely of law enforcement professionals, I am producing a feature documentary on the rapidly growing line-of-duty death rate among US law enforcement... The victims of these murders are lucky to get so much as a headline before fading into obscurity. Our project aims to give these victims, their families and their partners a voice, and their sacrifice a place in history. We will be traveling to agencies across the US to tell these stories and we need help...

Denise Amber Lee Foundation Invited To New Hampshire 9-1-1 Conferenece

The Denise Amber Lee Foundation and President, Nathan Lee, has been asked to speak at the opening of the New Hampshire Emergency Dispatchers Association (NHEDA) annual conference in North Conway, New Hampshire. The conference is being held on April 11th with the focus on training and adoption of a voluntary, statewide, uniform training and certification standard for all 9-1-1 call takers and dispatchers in the state.

Sacramento Police Cycling Team To Honor Fallen Officers

On June 18, 2011, the Sacramento Police Department Cycling Team was the first all law enforcement team to compete in the Race Across America. The race is an epic 3,000-mile bicycle race from California to Maryland. In June of 2012 Team Sac PD plans to take on that challenge again.

Nominations sought for "Smart Telecommunicator Award"

This year, National Telecommunicators Week is April 8 - 14, 2012. Smart911 is proud to recognize the professionals behind the 9-1-1 calls. 9-1-1 telecommunicators work tirelessly day in and day out to ensure that each emergency is responded to effectively and every caller receives the assistance they need.

Nine Years Of 9-1-1 Coming Of Age

The NG9-1-1 Institute recently marked the 9th Anniversary of its NG9-1-1 Caucus. The NG9-1-1 Institute is a not for profit organization that supports the mission of the Congressional Next Generation 9-1-1 Caucus.

How Much Spectrum Will Public Safety Need in 2020?

On February 24, 2012, the National Public Safety Telecommunications Council (NPSTC) released a draft report that identifies the spectrum and technology required to meet public safety user requirements and to help drive policy on spectrum and funding; standards development; and the public safety vendor community. The Assessment of Future Spectrum and Technology Report reflects the spectrum and communications technology needs of public safety identified by the Working Group

NENA Webinar: Bullying in the 9-1-1 Workplace

Considerable attention has been paid in recent years to bullying in the workplace. These behaviors may start out as minor incivilities, but can escalate and spiral into chronic destructive behaviors that have profound effects on individuals and on organizational culture, leading to a toxic work environment that breeds hostility and underperformance. Join NENA for this one-hour webinar and thirty-minute Q&A session that will help you identify bullying behaviors; dissect their underlying...

Counties file to operate NG9-1-1 Project in Southern Illinois

The Counties of Southern Illinois (CSI) organization has submitted a petition for authorization to conduct a Regional Next Generation 9-1-1 Pilot Project to the Illinois Commerce Commission. The filing of the petition is the latest milestone toward implementing the vision for improved public safety shared by the citizens of the region.

National Crime Prevention Council Offers Tips on School Safety Following News of Ohio School Shooting

Tragedy struck an Ohio High School on Monday, Feb. 27th, where school violence left four students wounded and one deceased. Early accounts of the incident reported that some students say the gunman, a student himself, allegedly tweeted he would bring a gun to school, but no one took the threat seriously. This type of behavior demonstrates a warning that the National Crime Prevention Council (NCPC) says is a sign of potential trouble ahead.

Dispatcher-Designed Decals Will Alert Responders to Diabetic Drivers

A Missouri 911 dispatcher has devised a new way to alert people to diabetic drivers. Tanya Moder designed decals that say Diabetic on Board. The decals will alert emergency responders that a diabetic person could be in distress. It would also help responders distinguish between an intoxicated driver and symptoms of diabetes in a situation where the driver may be found unconscious.

Congress Approves Next Generation 9-1-1 Funding

Today (fittingly, on the 44th anniversary of 9-1-1), Congress made a down-payment on the future of our nation's 9-1-1 system when it provided $115,000,000 in grant funding to state and local 9-1-1 authorities. The move comes as part of a major legislative push to extend payroll tax cuts that were set to expire at the end of February.

Lifesaving CPR Mobile Phone App Launched in San Jose

A free CPR "citizen responder" mobile phone application will help save lives through a new partnership between the San Jose Fire Department and El Camino Hospital in California. The PulsePoint app enables members of the public to provide life-saving assistance to victims of sudden cardiac arrest, which causes nearly 1,000 deaths a day in the United States

Durham 9-1-1 Center Extends Texting Trial for Emergency Help

In order to continue to gauge the effectiveness of the new "text-to-9-1-1" technology, the Durham Emergency Communications Center and Verizon Wireless are extending the trial period beyond the January 31st deadline to now end on April 30, 2012.

Manteca Cops Being Harassed by Shooting victim's family

The brother of a man fatally shot by Manteca (CA) Police is reporting harassing members of the department including an officer and his 8-year-old son while they were out on a family outing to Great America in Santa Clara. Manteca Police officers hope a Superior Court temporary restraining order (TRO) will stop the alleged ongoing harassment of two patrolmen by Gabriel M. Duenez, brother of Ernest Duenez, Jr., a parolee killed in an officer-involved shooting last June.

Visiting the National Law Enforcement Officers Memorial for the First Time - Video Link

On May 23, 1973, Oakland Police Officer Robert Blan was shot and killed during a traffic stop. He was 24 years old and left behind a wife and two young children. His daughter, Michelle, visited the Memorial for the first time in 2010 and had a life changing experience. She made it her goal to bring her mother with her to the Memorial in 2011 - and both graciously decided to share their inspiring experience with others...

Spouse of Paramedic Wins Scholarship Honoring Hero Behind Hero

Tara Rolan, of Angleton, Texas, sees her recent win of the Hero Behind the Hero Scholarship presented by Columbia Southern University as a "life changer." The Hero Behind the Hero Scholarship, which honors the spouses and children of active-duty public safety personnel (firefighters, law enforcement officers, EMTs and dispatchers) and military men and women, covers tuition for up to 24 months for one specific degree program with CSU.

9-1-1 Dispatchers Can Save More Lives by Coaching Bystanders in CPR

More people will survive sudden cardiac arrest when 9-1-1 dispatchers help bystanders assess victims and begin CPR immediately, according to a new American Heart Association scientific statement published in Circulation: Journal of the American Heart Association.

New Alexandria Police Headquarters Opens

The City of Alexandria (VA) recently opened a new four-story police headquarters, designed to consolidate operations from three buildings into an efficient, centralized location. At the November dedication, the facility was called "an iconic building" by Mayor Bill Euille, and a "modern, world-class facility" by Acting City Manager Bruce Johnson. The headquarters was designed by Dewberry in association with architecture, engineering firm HDR.

From the Field: NJ Water Rescue Attempt: Occupied Vehicle in Water

On Wednesday December 7th, 2011 at 9 AM a water rescue was dispatched at Newton Creek in Collingswood. Marine units from Collingswood, Westmont and Pennsauken were dispatched. A call to 9-1-1 reported a vehicle in the water. Marine units from Collingswood and Westmont were deployed in the water to locate a vehicle submerged under water.

9-1-1 Magazine Writer Nancy Rigg Nominated for National Award

9-1-1 Magazine writer Nancy Rigg has been nominated for Eagle Rare Single Barrel Bourbon's Rare Life Award for her tireless work campaigning for the development of a federally sponsored network of trained flood rescue teams.

Two More Virginia Counties to Deploy NG9-1-1 Networks

Franklin and Patrick counties have announced plans to deploy next-generation 9-1-1 networks in 2012. The two counties' new emergency communications systems will serve approximately 75,000 residents and join Pittsylvania County as the first next-generation 9-1-1 (NG9-1-1) networks in the Commonwealth of Virginia.

NY town fires all 4 PD dispatchers without warning to save $300K

Fallsburg (NY) has fired its four civilian police dispatchers in a move that blindsided dispatchers and union representatives but which Supervisor Steve Vegliante said will save the town more than $300,000.

Bi-Partisan Amendment Promotes Next Generation 9-1-1

Public Safety Answering Points (PSAPs) around the country received encouraging news on December 1, as a bipartisan group of Representatives in the House passed an amendment aimed at improving the capabilities of the nation's 9-1-1 centers.

Sacramento Police Cycling Team To Honor Fallen Officers

On June 18, 2011, the Sacramento Police Department Cycling Team was the first all law enforcement team to compete in the Race Across America. The race is an epic 3,000-mile bicycle race from California to Maryland. In June of 2012 Team Sac PD plans to take on that challenge again.

Nashoba Valley Regional Dispatch District Formed in Massachusetts

Four north-central Massachusetts communities - Devens, Harvard, Lancaster, and Lunenburg - have agreed to establish, operate, and maintain a consolidated emergency services communications and dispatch system. The system will serve these communities, operating as the Nashoba Valley Regional Dispatch District.

Remember: A Nationwide Test of the Emergency Alert System Will Occur November 9th

On November 9th at 2:00pm Eastern Time (ET), the Federal Emergency Management Agency in coordination with the Federal Communications Commission and National Oceanic and Atmospheric Administration will conduct the first Nationwide Emergency Alert System (EAS) Test. FEMA, the FCC, and NOAA's vision for improving the EAS is incremental, which means testing the readiness and effectiveness of the EAS as it currently exists is the first step. A more effective and functional EAS requires continual...

Revised Guidebook for Self-Reliance during Natural Disasters and Civil Unrest

Originally published in 2007, the author, retired fire department captain George R. Bradford, has thoroughly updated the book with additional tools and guidelines for the civilian "immediate responder" -ordinary citizens operating at their own homes or businesses who are willing and able to provide the most timely action during those critical first few moments following an emergency, before the availability of government public safety responders (which, during a major event, may be delayed).

FCC Report on 9-1-1 Calling From Persons with Disabilities

In May, the Federal Communications Commission (FCC) commissioned a study in conjunction with the Emergency Access Advisory Committee (EAAC) to determine how callers with disabilities interacted with 9-1-1. The report is now available for download, as is an analysis of it from Rave Mobile Safety.

Incident Command System Helped Prepare Alabama For April Tornadoes

Alabama emergency management officials used the Incident Command System in responding to the April 27 outbreak of storms and tornadoes that devastated many communities. On that day, 62 tornadoes swept through the state. All 67 Alabama counties have participated in ICS training, according to the Alabama Emergency Management Agency. More than 70 emergency managers from Alabama have attended the ICS course at EMI in the last five years and many more have been trained in classes held in Mobile,...

LEAPS.TV offers video showcasing Nashville ECC's Smart911 system

Nashville Emergency Communications Center enhances the call taking process with citizen medical, personal and operational data while reducing call times. Learn how the Nashville ECC does it with their Smart911 program. A tuition-free, 45 minute program is available online now.

Retrieved...Dogs of 9/11

Immediately following the attacks of 9/11, nearly 100 trained search dogs and their handlers- enlisted from 18 U.S. states - were deployed by FEMA to join the rescue efforts at the World Trade Center in New York and the Pentagon in Washington, D.C. Alongside firemen and other teams sorting through the debris, the dogs worked tirelessly around the clock to locate survivors in the rubble - images of which deeply intrigued Dutch photographer Charlotte Dumas as the events unfolded in the news...

National Preparedness Survey Released

A group of national public safety associations has released the results of a national survey completed by more than 1,000 first responders, emergency managers, public health officials and others on the front lines of emergency preparedness and response.

9/11 Moment of Silence - Update

Over the past few weeks I have had a number of requests for clarification of the 9/11 Memorial Message and for a potential script for local use. Here is some general information. Thanks for your interest and participation. Begin the memorial by the sound of a tone, or by whatever message protocol is used by your agency. Then broadcast the following: This is (fill in the blank) requesting a moment of radio silence in honor of those individuals, both sworn and civilian, who made the ultimate...

Nor Cal Propane Railcar Incident Handled by Lone Dispatcher

The Northern California city of Lincoln (pop. 42,819, in Placer County) only has a budget to staff a single on-duty dispatcher at all times. It was up to that dispatcher - veteran telecommunicator Teri Leedy - to handle a major emergency last month when a leaking propane railcar caught fire. In addition to handling all of the incoming 9-1-1 calls, Leedy quickly notified the cityís police and fire departments, coordinated the response of surrounding agencies, and sent EMS units to treat a...

School Bus Enhances CDP Mass Casualty Exercise

The Center for Domestic Preparedness (CDP) in Anniston, Alabama is known for its realistic, emergency response exercises. Responders attending the Hands-On Training for CBRNE Incidents (HOT-I) course will now have an added level of realism thanks to a school bus CDP recently added to the simulated mass casualty exercise for each class.

Automatic Crash Notification Protocol Added to MPDS

The Automatic Crash Notification (ACN) Protocol for the Medical Priority Dispatch System (MPDS) puts emergency medical dispatchers first in response for treating people injured in vehicular accidents. Released as Protocol 34 in ProQA for the MPDS, the protocol designed by the National Academies of Emergency Dispatch (NAED) handles two services that vehicle telematics systems typically offer: Automatic Crash Notifications and in-vehicle push-button calls (also called SOS or mayday push...

24 Hours in the ER Coming to TV

This Fall, BBC AMERICA unveils a major new 14-part observational documentary capturing the daily life-or-death dramas that take place in one of London's busiest Emergency Rooms. Filmed by a BAFTA-winning team, around the clock over 28 days, with 70 specially rigged remote cameras, 24 Hours in the ER tells the intimate, emotional stories of the patients needing urgent medical attention and follows up with those lucky enough to recover to hear of life post-ER.

FCC Announces Action Plan to Improve Deployment of NG9-1-1

At the 2011 Association of Public Safety Communications Officials (APCO) conference in Philadelphia, Federal Communications Commission Chairman Julius Genachowski announced his five-step action plan to chart the transition to Next Generation 9-1-1 (NG911) services. Working with the public safety community, carriers, manufacturers and other service providers, Chairman Genachowski's goal is to ensure that effective emergency response is a critical element of the broadband environment.

NICE Honors 2011 PSAPs' Finest Award Winners at National APCO Conference

NICE Systems honored the winners of its 2011 PSAPs' Finest Awards in a special presentation at the 77th Annual APCO Conference and Expo in Philadelphia, PA. Now in its sixth year, NICE's PSAPs' Finest Awards recognize individuals for their exceptional performance and contributions to public safety communications. Each year, winners are selected in four PSAP (Public Safety Answering Point) categories: Director, Line Supervisor, Technician, and Telecommunicator of the Year.

Nationwide Moment of Radio Silence Proposed for 9/11/2011

As we approach the 10th anniversary of the attack on America, it occurred to me that some special remembrance was in order. I started the ball rolling on this in NC, but it's something that we can get going nationwide. At 0959 hours - the time most closely associated with the collapse of the first tower at the WTC - I am asking that all public safety agencies sound an alert tone and request a moment of silence in memory of the brave Americans who lost their lives that day.

Workshop to Address Critical Need for Technology to Track First Responders Inside Buildings

Worcester Polytechnic Institute, a leader in the development of technology for safeguarding the lives and health of first responders, will host the sixth annual International Workshop on Precision Indoor Personnel Location and Tracking Technology Aug. 1-2, 2011. Sponsored by the Department of Homeland Security Science and Technology, the sixth annual workshop will feature live demonstrations of location and tracking technologies and keynote speakers from NASA and Qualcomm.

Online Resource for Emergency Management Degree Courses

A new online resource site, Emergencymanagementdegree.com, was prepared by Audrey Banks in 2011 with the intent to help students who are interested in taking up a course in emergency management and disaster management. "One of my friends was looking on internet for information on the various courses available in emergency management," said Audrey. "While helping him, we collected a lot of info on the various types of courses in emergency management and the colleges and universities that...

A New Twist in Community Emergency Response Teams: Citizens as "Immediate First Responders"

When a disaster occurs, the government becomes quickly over-burdened with requests to handle simple emergencies - emergencies that every one of us should be able to handle on your own... Neighborhood Preparedness Solutions has launched a complete and thorough online source of information dedicated to the Immediate Responders' individual efforts. The goal is to encourage participation throughout community neighborhoods as well as to gain the cooperation within local government.

New Free Public Information Officer Program Available

The Firefighters Support Foundationís newest free training program, Public Information Officer: Roles and Responsibilities, is now available. The program consists of a 35-minute video program and an accompanying 45-slide PowerPoint presentation about this not well-understood but vital function.

Chicago Dispatcher Killed in Police Pursuit Crash

A 15-year veteran Chicago police-fire dispatcher was killed early Sunday morning as she drove home from work, after her car was struck broadside by a vehicle being chased by Chicago police officers. Marciea Adkins, 42, died at a hospital shortly after the crash, according to Office of Emergency Communications executive director Gary Schenkel. He said comm center personnel were "shocked and deeply saddened" to hear of Adkins' death.

LEAPS TV offers Immigration Law Enforcement Program for PD training

Creative agencies share some alternative strategies for immigration law enforcement in this LEAPS.TV program. A no cost, 57-minute web program, Immigration Law Enforcement: Beyond 287(g) and Secure Communities is now available on LEAPS.TV.

Facebook campaign warns that "One Punch Can Kill" after deadly UK assault

A new group that has been created on Facebook to raise awareness of violent assaults in England hopes to gained attention in both political and public safety circles. The group, called ONE PUNCH CAN KILL, was created by British writer John Mansell, whose son died last April due after suffering brain damage when he was severely beaten in an unprovoked assault.

9-1-1 dispatcher handles call on son's drowning

Surely an emergency dispatcher's worst nightmare is handling a call involving their own family. Illinois 9-1-1 Dispatcher Tracy Wilson experienced just this on June 17th when she took a call for a water rescue at the Rock Cut State Park after a canoe tipped over. After handling the call and getting rescuers on the way, Wilson received a cellphone call informing her that the victim was her son, 17-year old Mitchel Krause. He had been in the canoe when it tipped over on Pierce Lake and was...

APCO International Selects 2011 Horizon Award Winners

The Association of Public Safety Communications Officials (APCO) International has awarded both Salt Lake Valley Emergency Communications Center (VECC) and City of San Luis Obispo Communications Center with the prestigious Horizon Award for their proactive technologic achievements within the communications center and the public safety industry. APCO's Horizon Award recognizes the technological advancements of communications centers across the nation with the enhancement of voice and data...

Nashville 9-1-1 Center Wins Excellence in Technology Award

Rave Mobile Safety, a leading provider of safety software solutions including Smart911, has announced that the Nashville Emergency Communications Center is the recipient of The IACP/iXP Excellence in Technology Award, in the Excellence in Law Enforcement Communications and Interoperability category. The category recognizes implementations of technology that improve mission critical voice communications, interoperability, as well as information and data sharing solutions.

LEAPS-TV: New Law Enforcement/SWAT Training video: Barricaded Gunman Call Out

A no cost web program features a SWAT/Quick Response Team call-out for a barricaded gunman. The program covers snipers, negotiators, command post set-up, tactical communications, mapping, and video/photography. This program will be available at no charge for the next two weeks

NENA Applauds Senate Action on Next Generation 9 1 1

The National Emergency Number Association (NENA) has praised Senator Amy Klobuchar, along with Senate Commerce Committee Chairman Jay Rockefeller and Ranking Member Kay-Bailey Hutchison for working together to include support for Next Generation 9-1-1 in the SPECTRUM Act

New on LEAPS.TV Sheriff & Police Channel - Multijurisdictional Common Operating Picture

York County's mobile command and control system enhances situational awareness and operational efficiency while increasing officer safety. Off-the-shelf hardware, radio interoperability and GPS-enabled real time updates are only a few of the highlights. This program focuses on the operational and technical aspects of the Quick Response Team's use of advanced communications technology in their operations using a barricaded gunman scenario to demonstrate the capabilities of the system.

PSAPs' Finest Awards Nominations Close June 1st

Don't miss out on an opportunity to nominate someone for a PSAPs' Finest Award. Nominations close on June 1st and can be submitted online... In its sixth year, PSAPs' Finest is an annual Public Safety awards program that recognizes individuals for their outstanding contributions to public safety communications. Awards are presented for Telecommunicator, Line Supervisor, Technician, and Communications Center Director of the Year.

PSAPs: Introduction to Emotional Intelligence Workshop

911Lifeline, in partnership with Dr. Lora Reed, announces the first of a series of workshops on leadership and organizational behavior in the PSAP.

2 New Programs for Law Enforcement Training: The Traffic Stop / Suspicious Activity Reporting

New TV Show takes a close look at strangest non-emergency 9-1-1 calls

If you are an emergency Dispatcher, we know you've heard some crazy calls and we want to hear about them! WORLD'S MOST RIDICULOUS 911 CALLS is a new TV show that dissects one of a million crazy, non-emergency 9-1-1 every week and asks the question everyone wants the answer to: WHAT were these callers thinking?!

APCO's Women in Public Safety Communications Leadership Conference

APCO's Women in Public Safety Communications Leadership Conference was held on April 13-14 in Orlando, Fl. The conference is an opportunity for women in public safety industry leadership positions to connect and become resources for each other. During the two-day event, speakers focused on career development and national public safety issues.

9-1-1 Magazine New Portal for No Cost 9-1-1 Training Programs

In a time when 9-1-1 agencies are clamoring for more training with less money 9-1-1 Magazine is proud to announce that high quality 30 and 60 minute training programs produced by the Law Enforcement And Public Safety Network (LEAPS.TV) will be available without cost and without registration on the 9-1-1 Magazine video portal.

Former Texas 9-1-1 Emergency Network Deputy Director Joins L.R. Kimball Team

L.R. Kimball, one of the nation's leading providers of architecture, engineering and communications technology services, is pleased to announce that Sharon Counterman, former Deputy Director of the Greater Harris County (GHC) 9-1-1 Emergency Network, has joined its team as Delivery Manager, Texas. Ms. Counterman assumed her new responsibilities on March 28, 2011 and will be based out of L.R. Kimball's Southlake, Texas office.

Leading Public Safety Coalition Celebrates National 9-1-1 Education Month

"Today the National 9-1-1 Education Coalition announces a new resource for everyone across the nation," stated Gregory Rohde, Executive Director of the E9-1-1 Institute. "We encourage you to visit www.know 911.org for ideas on what you can do for National 9-1-1 Education Month."

Aurora, Colorado, 9-1-1 Center Honored as Outstanding Call Center

The E9-1-1 Institute, in conjunction with National Emergency Number Association (NENA), the Association of Public-Safety Communications Officials (APCO), the National Association of State 9-1-1 Administrators (NASNA), the 9-1-1 Industry Alliance ("9IA"), National Academies of Emergency Dispatch (NAED), 9-1-1 For Kids, and the Congressional NextGen 9-1-1 Caucus, will present the City of Aurora Public Safety Communications Department of Aurora, Colorado with the Outstanding 9-1-1 Call Center...

Co-founder and President Of Intrado Honored As 9-1-1 Industry Leader

The E9-1-1 Institute, in conjunction with National Emergency Number Association (NENA), the Association of Public-Safety Communications Officials (APCO), the National Association of State 9-1-1 Administrators (NASNA), the 9-1-1 Industry Alliance ("9IA"), National Academies of Emergency Dispatch (NAED), 9-1-1 For Kids, and the Congressional NextGen 9-1-1 Caucus, will present George Heinrichs of Longmont, Colorado with the Industry Professional Award as part of the 8th annual "9-1-1 Honors...

A 9/11 Memorial for Kennedale TX

The City of Kennedale Texas is collaborating with Chamber of Commerce member FWT, LLC in the construction of its 9/11 Memorial to commemorate those who lost their lives during the World Trade Center events, and the subsequent search and rescue operations. When it became known the Port Authority of New York was accepting applications from communities across the United States for recovered portions of the WTC for use in memorials, Mayor Bryan Lankhorst and others within the city, contacted the...

FEMA: Japan - How You Can Help

FEMA is closely monitoring the affects of the earthquake and subsequent tsunami that struck Japan early this morning, and as directed by the President, FEMA is in close contact and coordination with state and local officials and stands ready to support them in any way needed, through our regional offices in the West Coast and in the Pacific area. If you are looking for ways to help, you can donate to support Japan Tsunami Response by going to http://www.interaction.org/. For additional...

via NY1: Bronx Street Renamed After Longtime FDNY Dispatcher

NPSTC Presents Strong Case for a Single Nationwide Broadband Network for Public Safety

On March 1, 2011 the National Public Safety Telecommunications Council (NPSTC) unanimously voted to support the concept of a single nationwide broadband network for public safety instead of the network of networks approach. At an ex parte discussion held by the Federal Communications Commission (FCC) for invited representatives of public safety, NPSTC made the strong case for a single flexible, reliable, and vibrant national broadband network, presenting high-level conceptual drawings to...

A New Public Safety Complex for Artesia

The City of Artesia, New Mexico will soon open an $18.6 million Public Safety Complex. Located in the 3300 block of west Main Street (U.S. Hwy 82) in Artesia, the facility will provide 73,500 square feet of space in two stories, bringing together the Municipal Court, police station, main fire station, Eddy County Sheriff annex, NM Corrections Department Probation and Parole, and the New Mexico State Police field office. It's believed to be the only building of its kind in all of the...

Massive Public Safety Layoff in Camden City NJ

On Tuesday January 18, 2011 it was the end of a career for over 200 Police and Firefighters in Camden City, NJ. The nation's second-most dangerous city laid off 163 Police Officers, nearly 44% of its workforce, and 67 Firefighters, 1/3 of its workforce after voting unanimously by City Council in an attempt to close a $26.5 million budget gap.

Camden Co. Dispatcher retires after 35 years on radio

On December 30, 2010 Camden County (NJ) Communications Dispatcher Alex Hendry, dispatched his last call. After 35 years on radio, Alex who rose to the rank of Lt., announced his retirement. Alex began his career on March 10, 1975. Fire Companies from all around Camden County lined the parking to give him a proper send off, in the alarm room fashion.

Scotts Valley Police Department Becomes The First Law Enforcement Agency In California To Acquire A Zero Electric Motorcycle

The Scotts Valley Police Department became the first law enforcement agency in California to accept delivery of a Zero DS electric motorcycle to assist in local patrols and traffic enforcement. The acquisition serves as a benchmark for evaluating the performance capabilities of the Zero DS in law enforcement situations, such as responding through traffic and on local bike trails. Due to its remarkably quiet all-electric drivetrain, the Zero DS is the perfect motorcycle for patrolling in urban...

Woman jailed for 9-1-1 misuse over bad manicure

A Florida woman was jailed after she called 9-1-1 in Volusia County, Florida, four times after a fight with a nail salon over a bad manicure. Cynthia Colston told My Fox Orlando that she called after the nail technician became aggressive with her when she refused to pay as much as the store was charging for nails that she said were too short.

Tactical Response Vehicles from Oshkosh

Known its full line of fire apparatus, mobile medical, broadcast communications, recovery, law enforcement and homeland security vehicles, the Oshkosh Corporation Fire & Emergency segment has designed a line of tactical response vehicles for law enforcement which provide self-contained operational, command, and communications systems. Both of these vehicles will be on display at the IACP Conference in Orlando Florida this coming week.

Florida Sheriff's Office Launches Text Messaging Service

The Marion County (FL) Sheriff's Office (MCSO) has launched a service that will enable citizens to text the agency for help in an emergency by texting their 9-1-1 center. The system, which was developed in house, enables urgent text messages to be received and handled by a system that is separate from the agency's 9-1-1 system. Messages are displayed on a dedicated screen.

Leading Public Safety Associations Announce Open Nominations for 9-1-1 Honor Awards

The E9-1-1 Institute, National Emergency Number Association (NENA), Association of Public-Safety Communications-Officials International (APCO), National Association of State 9-1-1 Administrators (NASNA), and 9-1-1 Industry Alliance (9IA) have announced the opening of nominations for the 2011 9-1-1 Honor Awards. The organizations, representing 25,000 emergency communications professionals nationwide, bestow the awards each year to honor heroes and leaders in 9-1-1. The 2011 awards ceremony...

Dispatcher engineered stirring tribute to fallen Marine

On nearly every I-280 overpass along the funeral procession's route from Milpitas to San Bruno, firefighters stood by to honor a young man they never knew. The touching display was orchestrated by San Jose Fire Department dispatcher Tracy Deitschman, a 27-year department veteran determined that even amid the holiday hustle and bustle, we not forget that young Americans are dying far away in Afghanistan and Ira

Law Enforcement Officer Fatalities Reach 52-year Low in First Six Months of 2012

According to preliminary data compiled by the National Law Enforcement Officers Memorial Fund, 53 law enforcement officers were killed in the line of duty during the first half of 2012. This is a 44% decrease from the 94 fatalities that occurred in 2011 during the same time period.

Free Fire/EMS Response to Civil Unrest Program Available

The Firefighters Support Foundation’s (FSF) free training program, Fire/EMS Response to Civil Unrest, is available for download. While current civil unrest events are making news now, FD and EMS units are playing a greater role in responding to them. This program consists of a 40-minute video program and an accompanying 46-slide PowerPoint program.

Suicidal 9-1-1 Caller Saved with Total Response

A story posted online by The New Haven Register on March 25th praised the efforts of Angela Watley, a veteran 9-1-1 Call Handler with twenty years of experience, who was successful in talking a suicidal caller out of taking his own life.

From the Field: Night time Barn Burner in McKinleyville, CA

The Arcata (CA) Fire District engines were dispatched to a barn fire at 1:18 AM on November 3, 2013. Engine 8217 responded out of the McKinleyville Fire Station and found the barn, located on Warner Avenue, fully involved with fire threatening to spread to other buildings. The crew of Engine 8217 established a water supply from the hydrant with a large diameter hose line and began controlling the fire. Firefighters from Fieldbrook Fire were also at scene and worked with the Arcata personnel...

Diesel Power and Disaster Preparedness

As large parts of the nation battle storms of epic proportions, local, state and federal governments, emergency responders and businesses are moving into emergency response mode relying on some of the most powerful and reliable and proven technology available today. Allen Schaeffer, the Executive Director of the Diesel Technology Forum, issued the following statement on diesel's vital role in the United States' emergency preparedness for this storm system.

UK Shows The Way Towards Accurate Emergency Caller Location

The European Emergency Number Association (EENA) reports that a new service, produced in the UK by BT (British Telecom), digital communications provider EE, and mobile device maker HTC is providing Advanced Mobile Location (AML) up to 4,000 times more accurate than the current system being used, saving lives, time, and money

LASD Announces Innovative Eyewitness Video Platform to Revolutionize Responses to Terrorism, Large Scale Criminal Events & Disasters

SENDUS and the Los Angeles Sheriffís Dept (LASD) have announced LEEDIR, a new technology platform that will change the way law enforcement agencies respond to large scale criminal events and terrorists events. This new technology would have been ideal during the kind of active-shooting event that happened at LAX on Nov 1st, to understand how the shooting happened through eyewitness videos and to expedite collaborative analysis of the situation.

Dell Introduces Its First Fully Rugged Tablet Built to Withstand Harsh Environments

Dell has announced the new Latitude 12 Rugged Tablet, the company's first fully rugged tablet designed for performance and reliability in the harshest conditions, including public safety, the military, and a number of other industries whose services rely on dependable, rugged computing hardware.

Pull to the Right for Sirens and Lights PSA produced by EMS Agency

The Santa Clara County (CA) EMS System has produced a Public Service Announcement that is intended to teach drivers and pedestrians what to do when they encounter an emergency vehicle operating with emergency lights and siren. The video was produced using active EMTs, paramedics, dispatchers, firefighters, and deputies from the Santa Clara County EMS System.

National 911 Program Releases List Of NG9-1-1 Standards

The National 911 Program recently released its most recent update of the report, "Next Generation 9-1-1 (NG9-1-1) Standards Identification and Review: A compilation of existing and planned standards for NG911 systems." The value of this report lies in the fact that each of the SDOs whose standards are included have reviewed the content for accuracy and were supportive of the National 911 Programís effort to provide the 9-1-1 community with a cumulative list of NG911-related work. These...

Excessive Violence? PD Body & Dash Cam Video Often Shows the Other Side of the Story

Cellphone video alleging police use of excessive force has proliferated in both news and social media in recent years, but in many of those situations, such as this one from Lenexa, KS, those cellphones only get one side of the story Ė from one perspective. As this report from KSHB TV Kansas reveals, the officers were responding to violence, not instigating it, as they try to arrest a man discovered to have several arrest warrants after a lawful car stop.

Second Heroes Behind The Badge feature documentary to premiere Dec 15

The follow up film to the acclaimed documentary HEROES BEHIND THE BADGE is HEROES BEHIND THE BADGE: SACRIFICE & SURVIVAL and will be released in the Fall of 2013. This second full-length documentary film will not only tell the stories of brave officers who have laid down their lives in the line of duty. But also the stories of the countless officers each year who are physically disabled, many of them permanently, in violent confrontations.

Georgia PSAP Launches Smart911 SMS

Information is knowledge and knowledge can save lives in an emergency. The City of Sandy Springs will be the first city in Georgia to use a new 9-1-1 system that will provide first responders vital information instantly. They will also be the first city in the United States to allow 9-1-1 operators to be able to initiate texting with emergency callers.

NIU Researcher on Stress and Dispatcher Health Looking For New Test Subjects

After publishing the results of a landmark study of post traumatic stress disorder (PTSD) among public safety dispatchers, a university professor is now looking for additional participants for health and wellness research. Dr. Michelle Lilly, Ph.D. is looking for both dispatcher trainees in their first four months of work, and dispatchers with at least one year of experience.

N.J. appeals court rules 911 operators can be sued for mistakes

The New Jersey Star-Ledger reported that a New Jersey state appeals court has ruled that 9-1-1 operators and dispatchers are not immune from being sued for failing to perform their duties.

Video: Official 9/11 Memorial Museum Tribute In Time-Lapse 2004-2014

EarthCam has posted a commemorative time-lapse video showing the construction of the 9/11 Memorial Museum on the New York City Ground Zero site, from 2004-2014. Click the image above or here to watch the video on youtube, and remember the sacrifices made by the first responders/the amazing construction teams, and all of those who died in the 9/11 attacks here, at the Pentagon, and in a quiet field in Pennsylvania.

Cal OES Provides Telecommunications Expertise for Big Sur Marathon

Radio reception for emergency responders is very spotty along Highway 1. That posed a big problem for public safety entities and organizers of the Big Sur Marathon, which ran again Sunday, April 30, 2017.

Have You Experienced LED Lighting Interference?

The National Public Safety Telecommunications Council (NPSTC) has been monitoring reports of interference from LED and fluorescent lighting system ballasts which have caused disruption to public safety land mobile radio systems... NPSTC has created a questionnaire to gather additional information from public safety agencies on the extent of these problems...

Center for Domestic Preparedness Reaccredited to offer Continuing Education Credits

The Center for Domestic Preparedness (CDP) recently passed a stringent year-long reaccreditation process that allows its emergency responder students to earn continuing education credits for most of the courses they take at the CDP.

Dispatch Monthly's Gary Allen in hospice

We're very sad to report that Gary Allen, former police dispatcher, longtime editor of Dispatch Monthly magazine and its online version 911dispatch, and one of 9-1-1 Magazine’s original associate editors and contributors, has been diagnosed with a brain tumor and is currently in hospice.

DHS and NASA Technology Helps Save Four In Nepal Earthquake Disaster

Four men trapped under as much as 10 feet of bricks, mud and other debris have been rescued in Nepal thanks to a new search-and-rescue technology developed in partnership by the Department of Homeland Security's (DHS) Science and Technology Directorate (S&T) and the National Aeronautics and Space Administration's (NASA) Jet Propulsion Laboratory (JPL). The device called FINDER (Finding Individuals for Disaster and Emergency Response) uses microwave-radar technology to detect heartbeats of...

Memoirs From Heaven Service Launched For Public Safety, Military

Memoirs from Heaven was conceived to address the large and growing need for posthumous communication services, with a focus toward public safety and the US military. The Company's goal is to create the first and only web-based bereavement letter, pre-conceived and highly customized in the principalís first person words...

Flood Of 9-1-1 Calls Turns Into A Good Deed

A man who was tying up emergency lines with thousands of 911 hang-up calls got a surprise gift Wednesday from dispatchers who turned their frustration and anger into caring and support.

Texas Dispatcher Killed by Drunk Driver

Dispatchers and police in Garland, Texas, are mourning the off-duty death of one of their own tonight. 28-year-old Crystal Nuncio, a 9-year dispatcher for the Garland Police Department, died instantly Saturday, May 16, when she was struck by a drunk wrong-way driver. Nuncio's 10-year-old daughter was rushed to Children's Medical Center of Dallas, where authorities said she remains in critical condition. Her 9-month-old son, who was secured in a car seat, was also transported to Children's...

New York City Fights Fire with Data

The New York City Fire Department (FDNY) has been using the Risk-Based Inspection System (RBIS), an Oracle-based program with data-mining capabilities, to better anticipate where fires may spark. - via emergencymgmt.com

How Fires Get Their Names

Every year in California thousands of wildfires start throughout the state. In most cases, the dispatch center sending the initial resources to a wildland fire will designate a name for the fire, but the first on scene engine or fire official can also name the incident. Fires are usually named for the area in which they start...

Rolling Meadows PD Partners with P.A.A.R.I. to Create Gloucester-Style "Second Chance" Addiction Initiative

Those who come into the police station looking for help are encouraged to bring in their drugs and paraphernalia. They will not be charged. Instead they will immediately be placed into a free drug treatment program. "The Rolling Meadows Police Department is proud to be the newest member of P.A.A.R.I. and its membership of police departments and resources that are committed to helping those who are fighting addiction," Chief Scanlan said.

 
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