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Zetron’s unified solutions optimize communication workflows by providing the right information to those who need it - when they need it. This improves situational awareness, emergency response, and decision making in the control center and in the field. Zetron is featuring an increasing number of fully integrated solutions that work together to enhance situational awareness and improve incident response
The United States is experiencing a dispatch technology, computer-aided dispatch, and Next Generation 9-1-1 crisis. Be assured, that isn't merely our opinion. FCC Chairman Tom Wheeler reported that to Congress earlier this year. According to Wheeler, "Public safety, as embodied by 9-1-1, is dangerously close to a crisis as the digital world passes it by - 21st Century lifesaving is being blocked by 20th Century technology."
There has been a lot of discussion about how cooperative purchasing and co-ops help the public sector save time and money. However, one little known advantage of purchasing through a co-op is vendor and contract management. Well-run cooperative purchasing organizations are active in managing contracts and vendor performance.
In 1934, the first Orange County (CA) public safety radio system was put on the air. KGHX was a one-way system, transmitting messages from headquarters to the field. The obvious problems with one-way communications prompted the "mobile radio" to be established just three years later.
The City of Artesia, New Mexico will soon open an $18.6 million Public Safety Complex. Located in the 3300 block of west Main Street (U.S. Hwy 82) in Artesia, the facility will provide 73,500 square feet of space in two stories, bringing together the Municipal Court, police station, main fire station, Eddy County Sheriff annex, NM Corrections Department Probation and Parole, and the New Mexico State Police field office. It's believed to be the only building of its kind in all of the...
Architects Design Group (ADG) was recently selected as the Architect of Record for the Needs Assessment and Conceptual Design of the new Brevard County Emergency Operations Center (EOC)... The new EOC will be a multi-agency coordination center including Emergency Operations, Sheriff's Dispatch and Fire Rescue Dispatch, and will help facilitate agency coordination and decision making during a natural or man-made disaster.
... Because there are no walls separating the zones, the noise pollutes the entire facility. As more dispatchers log on with competing calls, the voices along with the ambient noise level in the room combine and ricochet off of the hard surfaces, elevating the noise levels and a cacophony self-perpetuates to the point of breaking. Communication becomes strained, patience wears thin and efficiencies suffers. Tempers flare, mistakes are made, disasters occur.
The Association of Public Safety Communications Officials (APCO) International has awarded both Salt Lake Valley Emergency Communications Center (VECC) and City of San Luis Obispo Communications Center with the prestigious Horizon Award for their proactive technologic achievements within the communications center and the public safety industry. APCO's Horizon Award recognizes the technological advancements of communications centers across the nation with the enhancement of voice and data...
Directors and operators of public safety answering points (PSAPs) have to manage budgets, personnel, politics, technology and most importantly, the public your agency serves. Have you been on sidelines watching your colleagues in neighboring counties make major renovations or build a new facility while you struggle with 20-year old equipment in a 20-year old space?
The nationally recognized and award winning public safety architectural firm, Architects Design Group (ADG), was recently selected to design the new City of St. Cloud (FL) Police Department Headquarters, 9-1-1 Center, and new stand-alone Fire Station and Fire Administration facility.
NG-911, Inc. is pleased to announce that the Counties of Southern Illinois (CSI) has completed the first regional project in the state of Illinois to take live traffic over the first IP-based, "i3 Next Generation" emergency communications system, in Illinois. The designation of "i3" means this system has state of the art design and configuration, resulting in an improved and more intelligent and reliable emergency communications system.
The design and construction of a public safety communications center is a complex process that requires several years to complete. What are some of the actors to consider in designing or upgrading a modern 9-1-1 facility in order to provide a functional yet comfortable and healthy work environment for an PSAP's staff?
Architects Design Group (ADG), headquartered in Winter Park, Florida announced the firm has completed the design of the $6.3 million, 26,200 square foot Lake County (FL) Emergency Operations Center (EOC) and Consolidated Dispatch Center. The structure is designed to withstand significant natural forces with redundant critical systems in order to ensure facility survivability.
The modern emergency response pre-plan program is now all-digital. Moreover, it is shareable between facilities and first responders. An all-digital pre-plan program, such as our technology CommandScope, shares highly-detailed property information with first responders...
The job of 9-1-1 dispatchers is to respond to calls from people who may be in danger. But what happens when electrostatic discharges (ESD) interfere with communications equipment and the call is lost? Static-control flooring, particularly carpet tile, helps prevent ESD events from harming equipment in 9-1-1 dispatch centers and equipment rooms. Simply put, if this flooring doesn't meet international industry standards - as well as the standard of care established by the American...
Power management company Eaton has announced that its integrated power management solutions suite is now certified as Vblock Ready through the VCE Technology Alliance Partner (TAP) program. Eaton can now deliver advanced power monitoring, management and control solutions for Vblock Systems, which are pre-integrated, pre-tested and pre-validated converged infrastructures for next-generation cloud environments.
In emergencies, time is critical. Ineffective or limited communication of information to first responders can be the difference between safety and disaster, life or death. To ensure a quick and safe response, responders need more visibility in to what is happening at the scene, prior to arrival.
Erie County’s 9-1-1 system shut down for nearly four hours Wednesday morning – done in by a malfunctioning air conditioner... And the failures didn’t stop there. The back-up system didn’t work either, and more than half an hour passed before anyone realized it... It was a failure of multiple systems that ultimately paralyzed the county’s front line public safety response system.
On January 29, 2016, the FCC released the results of its Task Force on Optimal PSAP Architecture that was charged with providing recommendations to the Commission on actions PSAPs can take to optimize their security, operations, and funding as they implement Next Generation 9-1-1.
L.R. Kimball, one of the nation's leading providers of architecture, engineering and communications technology services, is pleased to announce that Sharon Counterman, former Deputy Director of the Greater Harris County (GHC) 9-1-1 Emergency Network, has joined its team as Delivery Manager, Texas. Ms. Counterman assumed her new responsibilities on March 28, 2011 and will be based out of L.R. Kimball's Southlake, Texas office.
Harris County, Texas has a new, state-of-the-art Emergency Operations Center (EOC) to help local governments and emergency responders serve and protect residents during disasters and emergencies. Harris County is the third largest county in the United States and the largest in Texas. It has 34 cities and more than 4.4 million residents.
The National Public Safety Telecommunications Council (NPSTC) has been monitoring reports of interference from LED and fluorescent lighting system ballasts which have caused disruption to public safety land mobile radio systems... NPSTC has created a questionnaire to gather additional information from public safety agencies on the extent of these problems...
One, perhaps indirect way to perceive trends in the public safety industry is to count the frequency of certain types of RFPs that cross consultants' desks. So it is noteworthy to those of us in the consulting business that, although subjects such as NG 9-1-1 might be expected to generate the majority of requests for help, in fact, we find we are receiving even more requests to support either studying the feasibility of PSAP consolidation or for planning and implementing such consolidations.
The Las Vegas Metro Police have stated that the technology that runs the county's 9-1-1 dispatch system needs to be replaced because it is too old to be properly maintained. Overhauling that system, however, could take more than two years, a prolonged process that Metro is telling the Clark County Commission leaves the valley susceptible to a "more serious, prolonged outage."
Matrox Graphics Inc. has announced a new software release for the Matrox Extio F2208 dual-monitor and Matrox Extio F2408 quad-monitor KVM extenders. The comprehensive package enables a variety of new multi-display configuration opportunities that includes support for two PCIe interface cards, main units and Extio F2408E Expander boxes to drive up to 16 displays - plus keyboard, mouse, audio and up to eight additional USB 2.0 ports - at a distance of up to 1 km from a single PC.
Four north-central Massachusetts communities - Devens, Harvard, Lancaster, and Lunenburg - have agreed to establish, operate, and maintain a consolidated emergency services communications and dispatch system. The system will serve these communities, operating as the Nashoba Valley Regional Dispatch District.
The City of Alexandria (VA) recently opened a new four-story police headquarters, designed to consolidate operations from three buildings into an efficient, centralized location. At the November dedication, the facility was called "an iconic building" by Mayor Bill Euille, and a "modern, world-class facility" by Acting City Manager Bruce Johnson. The headquarters was designed by Dewberry in association with architecture, engineering firm HDR.
NPSTC developed and compiled a formal questionnaire which was distributed broadly throughout the public safety community to seek information on such interference, the frequency band(s) affected, how any interference manifested itself, whether the interference has been resolved, etc. The NPSTC Report, Radio Frequency Interference from Energy-Efficient Lighting, details the results of this questionnaire.
If you travel across America you'll find that most cities and towns typically have separate police and fire stations and most of these stations also have their own dispatch centers. Even in some of the smallest towns in New England or the Midwest this still is the case. But with most states in a deep recession, taxpayers are questioning whether having separate facilities makes fiscal sense.
The City of Portland and the Portland Dispatch Center Consortium (PDCC) have initiated a project with GeoComm Consulting Services to work on Portland area's Interoperable Communications Strategic Plans Update and Public Safety Answering Point Feasibility Study Project. The PDCC will receive the assistance from GeoComm to update the region's Interoperable Communications Strategic Plan (ICSP), developing regional standard operating procedures (SOPs), and determining the feasibility of...
As we become globally connected, we run the risk of becoming globally infected. The more our systems touch each other within the PSAP, the greater the potential for cross contamination. The new reality is that we, as an industry, need to pay as much – if not more – attention to cyber security as we do to keeping the front door locked.
The European Emergency Number Association (EENA) has released the 'Public Safety Answering Points (PSAPs) in Europe' publication, edition 2013. In addition to the 28 EU countries, plus Iceland, Norway, Serbia and Turkey, this year's 145-page document provides an overview of the PSAPs structure in Albania, Bosnia Herzegovina, Kosovo, Moldova, Republic of Macedonia and Montenegro.
Avigilon has just added Access Control Manager (ACM) 5.0 to its product portfolio, providing users worldwide with comprehensive security solutions that combine high-definition video surveillance and access control.
Simoco Upgrades Rutland Regional Emergency Communication Center with Simulcast System for Public Safety Services
Simoco Group and North American partner Beltronics has teamed up with Rutland Regional Emergency Communication Center (RRECC) to deliver a two-channel, three-site simulcast system for the public safety services in Barre, Oakham, and Rutland in Massachusetts - with a fourth site planned in Hubbardston later this year.
Smaller Electronic Devices Create Growing ESD Problems for 9-1-1 Call Centers and Other Mission-Critical Environments
ESD (electrostatic discharge) has long been known as an 'invisible and silent threat,' but it is now generating a bit of a stir at data centers, emergency call centers, and other mission-critical environments. The reason for this heightened attention is a dramatic new study from NanoMarkets, which shows that smaller electronic components are creating much greater risks for electronic hardware manufacturers and many end users.
Staticworx Launches Ameriworx ROX, "Visually Exciting" Static-Free Vinyl Tile Blending Utility and Creativity
Organizations with computer and telecommunication equipment may be exposing workers to risk if they don't have correctly specified, anti-static carpet that meets recent industry safety standards, according to Staticworx, the country's largest manufacturer of electrostatic discharge (ESD) flooring.
Staticworx Launches GroundSafe Initiative: Performs ESD Flooring Audits and Certifies Facilities that Comply with Anti-Static Flooring Standards
In an effort to help facilities protect their employees and electronic equipment through flooring that meets electrical safety standards, Staticworx Inc., North America's largest manufacturer of static-control flooring products and services, has launched a GroundSafe Initiative. Professionals from Staticworx will present Certificates of Compliance to companies that demonstrate they are protecting their worksites on three levels: electrical safety, static control performance, and...
Security at the new Anzalduas International Bridge Facility to Mexico provides impetus for standardizing access control in McAllen's municipal buildings.
The era of nanotechnology is here, and with this technology, the world will be able to achieve things beyond the dreams of mortals. Nanotechnology will change our environment in the most fundamental way since the development of tools. The excitement lies in the theoretical possibilities that may one day overturn economies. In the next decade and a half, policing will become more difficult. Policing computer and internet crimes is already challenging; adding wireless technology and...
Building Your Comm Center, Part 1: ...Dispatchers had an integral part in not only the design of their work environment, but also had the opportunity for input about other areas of the building. Overall interior color schemes, tile and carpet selection, outside roof color and building accent colors, types of lockers and the interior courtyard to name a few...
The city of Columbus, Ohio is quickly becoming a role model of municipality security with its ongoing unification of access control for city buildings into one centralized location and its use of a fiber-optic network that saves money and helps increase public safety.
From a homeland security standpoint, office, storage, and manufacturing buildings are not typically the subject of a man-made disaster, such as a terrorist attack.