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The art of listening by the dispatcher demands a high level of hearing. To do less would be an injustice to the dispatcher, the employer and the citizen who might only get one chance in a lifetime to call 9-1-1 for help! After many years in this field, I feel that the time has come to bring this deficiency to the forefront.
Avaya and Plantronics Expand Strategic Partnership To Simplify Contact Center And Unified Communications Services
Avaya and Plantronics have announced a new co-development initiative to address the growing need for simplified communications in contact center and unified communications environments. The first initiative under this expanded relationship is focused on ensuring compatibility and tight integration between select Plantronics headsets and Avaya's Chrome-based contact center apps...
Perhaps no piece of communications equipment is less costly but more important than the headset. Where telephone or radio transmissions must be clearly made and received, particularly in busy environments like communications centers, headsets offer obvious options over conventional speakers and desk microphones. By placing both the microphone and speaker closer to the telecommunicator's mouth and ears respectively, headsets help to cut down background noise and improve the quality of both...
The Fin Ultra, from The Earphone Connection, features an open skeleton design that allows for more ambient sound to travel through. The addition of the opening to the FIN makes it a better replacement to the Ghost ear mold. The Fin Ultra still maintains the same comfort and security but allows for a higher level of situational awareness for those who need it.
The Earphone Connection's INTERCEPTOR Bluetooth wireless speaker microphone with 2 PTT (push-to-talk) buttons and simultaneous listen feature can pair to 2 different Bluetooth enabled devices plus listen to dual audio from 2 Bluetooth devices at the same time. The INTERCEPTOR is able to transmit outgoing communication to two talk groups by two separate PTT controls.
Invisio Communications has launched the Invisio S-Series, a new series of innovative communication solutions with hearing protection for use with two-way radios. The communication solutions complement Invisio's portfolio of products with hearing protection. The new Invisio S-Series was developed for SWAT teams, Public Safety Operatives and the military.
Pryme's Turbo-Boost is a new transducer that is smaller yet more powerful than anything that's ever come before. It has a built-in frequency response curve optimized to the characteristics of narrow-banded analog or digital modulated radios. Now, even in extremely noisy environments, Pryme's Turbo-Boost speaker transducer delivers crystal clear audio to your ear.
Originally developed to protect soldiers from deafening blasts and noise in the field - while also providing the advantage of amplified hearing in quiet situations - EB15-LE electronic earplugs from Etymotic Research are now available for police and fire departments.
Plantronics has announced MDA100 QD, uniquely designed to solve the communications challenges associated with transitioning from desk phones to softphone-based telephony and Unified Communications in call-intensive environments such as customer service centers. As a simple, intuitive switch, it enables customer service representatives (CSRs) to manage audio from different sources without changing headsets, and focus on delivering exceptional customer experiences without distraction.
Plantronics recently announced two new families of headset solutions engineered to meet the evolving needs of customer service centers. The new EncorePro 500/700 Digital Series and EncorePro 500/700 USB Series are designed for intensive phone users. They deliver the same superior audio quality, all-day comfort and reliability for which the Plantronics EncorePro family is known, with the addition of advanced features for better insights and management.
Pryme Radio Products announces their most-up-to-the-minute innovations in communication accessories - including stealth GPS microphone, bone-conduction headset enhancements, and expanded Bluetooth capabilities.
Pryme Radio Products recently unveiled its arsenal of newest technologies at the IWCE Las Vegas earlier this month. All of the innovations introduced at the show are brand new this year, including two new additions to its award winning PRYMEBLU line, a wireless PTT adapter and a number of solutions for high-noise environments.
Pryme Radio, an industry leader in professional quality two-way radio accessories, is joining forces with Hearing Components to enhance the comfort and performance of its communication equipment with the addition of patented Comply Foam tips.
Sensear SM1x Ear Muff devices were used at the San Diego Chargers game to deliver a total communication solution for the senior police officers in charge. The devices were connected to their Motorola two way radios and synced to their Bluetooth cell phones and were worn throughout the game as an integral component of the police officers communication equipment.
CommandCom is an advanced Setcom microphone and speaker system that is fully integrated into an H.O. Bostrom headrest. The newly released system uses Setcom's sophisticated patent-pending Phase Contouring technology. When using the system, a firefighter is able to seamlessly communicate with other vehicle crew members and over two-way radios.
Setcom Corporation, a leading manufacturer of intercom systems and headsets for fire apparatus, has released the latest innovation in public safety vehicle and fire ground communications. This advance allows the Liberator wireless headset to directly connect to most Bluetooth-enabled mobile phones.
Many of today's emergency personal are missing one integral component of their daily uniform, hearing protection. Between loud sirens, radio blasts and even gunshots, high decibels of noise might be lurking during the next emergency call that is responded to. It comes as no surprise that occupational hearing loss is a serious health issue for those in emergency related fields, but what is surprising is how little is being done to prevent it.