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The training team of Geoff Weiss, dispatching supervisor of the San Diego County Sheriffs Office, and Nathan Lee, President of the Denise Amber Lee Foundation were honored at a recent 9-1-1 training presentation in Union City, TN.
A passion to save lives is what fueled the movement #IAM911 – a nationwide social media effort, started by Ricardo Martinez, a 9-1-1 supervisor in Michigan. Since the hashtag started dispatchers are coming forward sharing their personal stories, some are lighthearted, while others heart wrenching...
A 10-year old boy in Brockton (MA) called 9-1-1 on his mother on Weds night - not because of an emergency but because he didn't want to go to bed.
Just before Thanksgiving last year, an article entitled 12 Things That You Definitely Didn't Know About 911 Dispatchers hit the web, appearing on several sites simultaneously. Throughout the holiday season, this posting was linked to and commented on in social media circles frequented by folks from our profession. As suggested by the title, the piece promises to provide a dozen bits of insight into our world for consumption by the lay person. For the most part, though, the twelve things...
NENA, The 9-1-1 Association, believes that April, also known as National 9-1-1 Education Month, marks the perfect time to say "thank you" to these local call takers for their selfless service. The month also presents an opportunity to get up to date on the challenges the 9-1-1 system faces.
In honor of our 25th Anniversary, take a walk with us through 9-1-1 Magazine's illustrious past!... 9-1-1 Magazine was the brainchild of publisher Jim Voelkl, whose family had owned Official Publications, Inc. (OPI) since 1945, publishing periodicals for, public safety and veterans associations and various other organizations. With numerous trade magazines serving the needs of the various components of public safety - Firehouse, Fire Engineering, American Fire Journal, Fire Chief, Police...
Sony Pictures, in connection with the home video release of their movie THE CALL, has issued an "Everything You Need To Know About 9-1-1" infographic which may be useful for 9-1-1 and fire/law enforcement agencies to use in connection with their public education and crime/fire prevention programs.
Why is it that Police, Fire and EMS in almost every community have college and High School criminal justice, fire science, or emergency medical training, but no such career training for 9-1-1 since every police, fire, or EMS agency has a corresponding number of emergency telecommunicators to hire?
The 9/11 Patch Project is in the process of producing its second memorial Challenge Coin which will be called the "9/11 343 Challenge Coin." Like the original, this coin will also be polished brass and measure about 1 3/4" round.
Public Perception and the 9-1-1 Dispatcher
Fear of police, language barriers, lack of knowledge of cardiac arrest symptoms and financial concerns prevent Latinos - particularly those of lower socioeconomic status - from seeking emergency medical help and performing cardiopulmonary resuscitation (CPR), according to a study published online in Annals of Emergency Medicine
Once Upon A Time in the 9-1-1 Center....... An imaginary correspondence that we wish could be conveyed from, and back to, our callers.
April is National 9-1-1 Education Month. Public Safety communication centers across the country are working to educate the public about the 9-1-1 Emergency System to help residents and businesses in their jurisdiction with emergency preparedness. Please join Operation 10-8 all this month as we support dispatchers everywhere with our own 9-1-1 Educational Campaign to assist with emergency preparedness and eliminating false calls.
Deaf residents and the National Association of the Deaf (NAD) filed suit Thursday, Feb 11 in Arizona federal court seeking direct access to 9-1-1 services through text. The lawsuit seeks to make 9-1-1 services in Arizona accessible to individuals with a disability, including individuals who are deaf or hard of hearing. The lawsuit comes as few 9-1-1 centers around the country comply with federal law requiring them to be accessible to individuals with a disability.
DISPATCH is a short film that was made to bring awareness and honor to all emergency dispatchers and what they do for our communities. 9-1-1 Magazine spoke with writer-director Caleb Hermann about his objectives in making the film, what it took from pre-production through shooting and post-production to get it done - and what it means to the 9-1-1 profession.
Book: The History of Public Safety Dispatching in America - an Exclusive Interview with Author Diana Sprain
The History of Public Safety Dispatching in America - This new book by Diana Sprain provides a comprehensive but informally written history of the public safety dispatching profession from the foundations of public safety response and the early days of radio communications in the 1920s to the modern, high-tech and certified profession it has become. 9-1-1 Magazine spoke to Diana about her book, its origins and objectives, and what she hopes readers will get out of it.
In the event of an emergency you count on 9-1-1 to be on the other side of the line, but the Brazos County, Texas, Emergency Communication District is warning residents about apps designed to dial 9-1-1.
Geoffrey "Craig" Hunt was an air tanker pilot out of CALFIREâ€™s Hollister Airbase and a 13-year veteran of DynCorp flying CALFIRE's firefighting aircraft. He was lost while flying Tanker 81 on the Dog Rock fire near Yosemite National Park last year. Mike Morgan, a Fire Captain in Monterey, has reached out to the Aircraft Owners and Pilots Association (AOPA) Foundation to assist us in honoring Craig by setting up a scholarship in his name so that young students who wish to learn how to fly...
Emergency communications leader Cassidian Communications and Greater Harris County 9-1-1 Emergency Network have announced the successful advanced text messaging trial using the company's next generation 9-1-1 emergency response call processing platform, VESTA. The trial involved the receipt and processing of text messages from within the Houston area. Although the general public believes the capability for short message service (SMS) also known as text messages to 9-1-1 should be available...
NENA - The 9-1-1 Association on Wednesday kicked off the NENA Foundation's "Friends of 9-1-1" fundraising campaign with a special screening of the new film THE CALL and an in-person appearance by the film's star, Academy Award-winning actress Halle Berry.
The Cayman Islands Postal Service is honoring Emergency Services personnel with five commemorative stamps, including one that depicts 9-1-1 dispatchers. "To my knowledge, this is the first time that our profession has ever been honored by a postage stamp in the world," wrote Brent Finster, Cayman Islands' 9-1-1 Director.
As technology continues to evolve, especially in the emergency communication industry, new technologies are replacing, or being integrated with, traditional communication and notification tools to enhance overall systems. Learning from real-life examples, including an emergency such as Hurricane Sandy and the major transformation of Hawaii's in-progress communication infrastructure project, emergency managers can continue to learn and better navigate through the evolving landscape.
Society has fabricated dramatic misconceptions about the job of emergency dispatchers in an attempt to explain what it does not understand. These misconceptions range from comical to outrageously absurd... As a former 9-1-1 police communications operator, I remember answering calls and talking to people who wholeheartedly believed some of these misconceptions about the job I was doing to help them.
Rep. Norma J. Torres (D-Pomona) announced that she will be joined at this yearâ€™s State of the Union address by Annemarie Teall, the dispatcher who directed 9-1-1 emergency radio traffic during the Dec 2nd San Bernardino shooting.
Actors and professional athletes gathered together on Monday, May 20th at the St. Regis Golf Resort for a celebrity golf tournament as a fundraiser for the 9-1-1 For Kids organization. The organization publicly recognized two local dispatchers and children as 9-1-1 Heroes to kick-off the tournament. A dispatcher from the Anaheim Police Department (CA) and one from the California Highway Patrol were honored, along with two children they each received a 9-1-1 call to report an emergency.
When sensitive incidents occur in one jurisdiction, that citizen reaction knows no bounds, triggering a rash of belligerent callers and unfounded complaints at other 9-1-1 centers. The same can be said of our law enforcement users. The "Hands Up - Donâ€™t Shoot" rallies extended nationwide as a public display of protest. What was not so public was the impact placed upon PSAPs in having to deal with these events and associated traffic.
Students at Quaker Valley High School in Leetsdale, PA have been working to upgrade a new district police car. The car was a donation from the borough of Sewickley but needed some minor repairs and upgrades before it could be used.
SST customer agencies actively use their ShotSpotter gunfire data to enhance their capabilities to respond and investigate gunfire incidents, increase prosecutions for gun crime, and identify hotspots of gunfire activity, particularly during this time of year. It helps the community know the police are engaged and working smartly in their neighborhoods to keep them safe, and it sends a clear message to those contemplating celebratory gunfire that they will be caught and arrested.
We're hearing a lot in the media these days about police brutality, about the militarization of police, about racism and all of the ugly accusations that confront law enforcement, particularly in the wake of events on Ferguson, Missouri, which is experiencing a second week of rioting and violence against police in the wake of a shooting of a young, unarmed black man by a white police officer...
Now in its fourth year, and conducted again by Zogby, 2013 Federal Signal Public Safety Survey has traditionally surveyed the general public on safety awareness and emergency preparedness attitudes and behaviors. For the first time, however, this year's survey shifts the conversation by asking emergency managers about the most significant challenges they face and the measures they are taking to address them.
The National EMS Memorial Service, held this year on the last day of National EMS Week, honors 659 EMS personnel who have lost their lives in the line of duty. The service, held annually, comes at the end of the East Coast leg of the National EMS Memorial Bike Ride, and is held in Washington D.C.
Among the most important swiftwater safety videos you'll see, and one that did much to educate public safety as well as the public in the early days of swiftwater rescue understanding, is NO WAY OUT, which is now available on youtube. NO WAY OUT was created in 1993, largely in response to the February 12th 1992 drowning death of a San Fernando Valley 15-year-old named Adam Bischoff, one of dozens of youth who've lost their lives in Los Angeles' concreted waterways.
Everbridge Integrates Community Outreach and Emergency Management in New Community Engagement Solution
Everbridge, a leading global provider in unified critical communications, has announced its Community Engagement solution, aimed at helping local governments and law enforcement build strong, transparent relationships with the communities they serve. The new solution increases the reach of emergency management teams and expands community outreach to include keyword-based opt-ins; Facebook, Twitter and Google message distribution; and access to Nixle community resident opt-ins.
Cellphone video alleging police use of excessive force has proliferated in both news and social media in recent years, but in many of those situations, such as this one from Lenexa, KS, those cellphones only get one side of the story – from one perspective. As this report from KSHB TV Kansas reveals, the officers were responding to violence, not instigating it, as they try to arrest a man discovered to have several arrest warrants after a lawful car stop.
The Federal Aviation Administration is launching a new public service announcement to let people know the airspace around Leviâ€™s Stadium is a No Drone Zone during the Super Bowl on Sunday, Feb. 7.
School Safe House is a safety and security site designed to improve our emergency response tactics within schools around the world. This site will allow school administration and staff, security technology companies, law enforcement and all other emergency responders to share ideas so we can build on minimizing the risk of dangers that our schools may face.
Independent Study â€“ 317, Introduction to Community Emergency Response Teams (CERT) has recently been added to the Emergency Management Institute's catalog of free online course offerings. As part of the process of making the course available through EMI, we have made several technical fixes to IS-317 in response to feedback we received from many users over the past several months.
Dave Whalen, project director at Niagara University (NU) in Western New York, founded First Responders Disability Awareness Training (FRDAT), a curriculum to train law enforcement, firefighters, emergency medical technicians (EMS), 911 operators and others to respond to those with disabilities in the most skilled, compassionate and expedient way.
A man who was tying up emergency lines with thousands of 911 hang-up calls got a surprise gift Wednesday from dispatchers who turned their frustration and anger into caring and support.
The Mannequin Challenge is a viral Internet video trend where people remain frozen in action like mannequins while a video is recorded. Foster City Police Department in California’s Bay Area recently created its own Mannequin Challenge video and posted it to several online video services...
How do we handle this kind of public hostility? Obviously, and foremost, it must be in accordance with department or agency policies in what can be said and by whom. We may as well learn to expect media hostility and public outcry against real or perceived mistakes by emergency services and emergency dispatchers. They wonâ€™t tolerate anything less than perfection in our business, even if sometimes misunderstanding may be more the issue.
You are right in the middle of a multiagency mass casualty event when the phone rings. Is it a commander in the field with important information? Is it one of the mutual aid agencies you are coordinating? No. It is a reporter from a local newspaper with a thousand and one questions; just what you needed! This installment of From the Chair takes a look at the relationship between the dispatcher and the media. It discusses how an effective Public Information Officer is a buffer between...
You just sat down to begin your shift. The cluster of screens before you glow brightly, and the radio test revealed no problems. Before long, you will handle the fire on Broadway, the domestic violence on State Street, and the fender bender at the mall. And of course you will wonder if the hundreds, if not thousands, of people looking over your shoulder will approve of the way you're doing your job. The latest installment of "From the Chair" takes an irreverent look at the love-hate...
It's amazing how time flies! April 2013 marks the one-year anniversary of "From the Chair" - a featured column in 9-1-1Magazine written for the frontline 9-1-1 telecommunicator. Its author - Paul Bagley - took us on a wild ride through the ever-changing landscape of public safety emergency communications. His breezy style was frequently irreverent, often whimsical, and sometimes touching. To conclude its first year, and to usher in the next, the latest installment takes a fun look at the...
Found on Twitter: The US Forest Service posted this image of a Smokey Bear lighter-than-air balloon aloft in the midst of this week's annual Balloon Fiesta in Albuquerque, New Mexico
After 39 years in public safety communications, 20 of them working a 9-1-1 calltaking and radio dispatch console years in the San Francisco Bay Area, not to mention his extra-curricular and post-retirement passion for editing Dispatch Monthly magazine, Gary Allen has finally hung up his computer keyboard. In a Dispatch Monthly editorial on March 27, Gary admitted he is now really retiring. While Dispatch Monthly and its wealth of 9-1-1 related news, historical facts, and vast library of...
Harris County (TX) Citizen Corps is celebrating its 10th Community Emergency Response Team (CERT) Rodeo Round-up on Saturday, February 13th. CERT volunteers from around the state will test their skills in medical operations, search and rescue, fire suppression, incident command, emergency preparedness and hazmat recognition.
Believe it or not, it's that time again; National Public Safety Telecommunicators' Week. Created by an act of Congress during the Clinton administration, it sets aside the second full week of April every year as a time to honor and acknowledge our brothers and sisters who work tirelessly during all fifty-two weeks of every year. As best as I can determine, the good folks in Contra Costa, California (or specifically one good folk at the Sheriff's Office named Patricia Anderson) came up with...
City officials implemented a program designed to connect residents in their homes with a doctor, via the emergency medical technicians and firefighters who answer the call.
Natural disasters are out of the reach and influence of human beings. However, a lot can be done to minimize loss of lives. Artificial intelligence is one viable option that can potentially prevent massive loss of lives while at the same time make rescue efforts easy and efficient.
In December 2014, Barack Obama signed an executive order to initiate the Presidentâ€™s Task Force on 21st Century Policing... One of the key recommendations was that police use data and technology to improve public trust in their communities. Open Data is Location Data - police can leverage the Esri technology they already own to start building trust in their own communities.
Nextdoor has announced that they are taking police and neighbor-to-neighbor communications to the next level with Nextdoor’s newest feature for public agencies: Forward to Police. This feature will allow neighbors to forward their own Crime & Safety posts and Urgent Alerts on Nextdoor directly to their local police department with the click of a button.
Joint Statement from Arlington (MA) Police Department and Arlington Human Rights Commission Regarding Hate Incidents
"Our police department is wholly dedicated to the safety and security of all people, and our town services and agencies are committed to fostering not only a tolerant spirit, but an educated and enlightened one as well... "APD and AHRC are committed to creating an atmosphere where everyone in Arlington feels safe and supported. All of us function best when living without fear of violence, discrimination, exclusion, or humiliation."
The man convicted of the 1964 stabbing death of Kitty Genovese in a crime that came to symbolize urban decay and indifference has died in prison at the age of 81, reported the Associated Press today. APâ€™s headline, â€śWinston Moseley Dies At 81. His Crime Spurred Adoption Of The 9-1-1 System,â€ť was widely repeated in newspapers and websites around the country. But â€“ is it really true?
LASD Announces Innovative Eyewitness Video Platform to Revolutionize Responses to Terrorism, Large Scale Criminal Events & Disasters
SENDUS and the Los Angeles Sheriff’s Dept (LASD) have announced LEEDIR, a new technology platform that will change the way law enforcement agencies respond to large scale criminal events and terrorists events. This new technology would have been ideal during the kind of active-shooting event that happened at LAX on Nov 1st, to understand how the shooting happened through eyewitness videos and to expedite collaborative analysis of the situation.
"Today the National 9-1-1 Education Coalition announces a new resource for everyone across the nation," stated Gregory Rohde, Executive Director of the E9-1-1 Institute. "We encourage you to visit www.know 911.org for ideas on what you can do for National 9-1-1 Education Month."
The LexisNexis Crime Alerts Mobile app is available now. By downloading the LexisNexis Crime Alerts Mobile app on an iPhone or Apple Watch, individuals are notified of criminal events around a designated address or geolocation, new crime events that have occurred in the last 24 hours and criminal events that occur while the individual is on the move.
A pleasing meeting of fine art and firefighting has occurred in this public art mural project at San Francisco FD's new Station 1. Students from the Academy of Arts University's School of Fine Art have donated their considerable skills to a dedication mural for San Francisco Firehouse Station 1 in the South Market area. The mural depicts the history of the fire department in the city and the officers who serve the community.
Before you begin reading this story, ask yourself these simple questions and see if you can answer them quickly, with minimum hesitation. From where you are right now, which way is North, South, East, West?... In my opinion, all schoolchildren should be taught geographical directions at an early age, much like language skills are taught at early ages. Geographical awareness can be a lifesaver!
Thanks to a partnership with text carrier Zipwhip, people in Middleton, Wisconsin have a new but familiar way to contact police for non-emergency services or to simply ask a question. They can now call or text the department at the same number they've been accustomed to using for years. The text service also fills a critical need by enabling better access to non-emergency services for citizens who are speech or hearing impaired.
On April 5, 2017 in Budapest, the 112 Awards Ceremony 2017 recognized individuals and organizations from around Europe for their outstanding achievements and their commitment in contributing to public safety.
Motorola Solutions and the Motorola Solutions Foundation Contribute $15 Million to the National Law Enforcement Museum
The funding provided by Motorola Solutions will help support the museum, which will tell the story of American law enforcement through interactive exhibits, historical artifacts, research and diverse educational programming. The contribution announced today brings the total to $18 million that Motorola Solutions and the Motorola Solutions Foundation have provided to support the museum's public education effort.
America's hard-working 9-1-1 professionals are being honored this weekend by one of NASCAR's leading racing teams. On Sunday March 2, Team Penske's No. 22 Shell-Pennzoil Ford Fusion will carry a "Friends of 9-1-1" decal during "The Profit on CNBC 500, Presented by Small Business Fueling America," at Phoenix International Raceway
The newly elected leaders of NENA-The 9-1-1 Association (formerly the National Emergency Number Association) are pledging to keep up the organization's momentum and leadership in the coming year.
Recently, the National 911 Program and NENA merged data sets to create a new document titled "Review of Nationwide 911 Data Collection." While the data sets do not include information from all 56 states and territories, the combined data - from the majority of states - creates a more complete picture of 9-1-1 systems nationwide. Key findings included in the report provide insight as to how states operate and manage 9-1-1 systems...
National Law Enforcement Officers Memorial Fund Issues Bonds to Build a Museum and Create a National Center for Law Enforcement
The National Law Enforcement Officers Memorial Fund has announced that it is releasing nearly $100 million worth of high-yield, non-rated, tax-exempt bonds to build the only national museum dedicated to telling the story of law enforcement in America. The congressionally-authorized museum will complement the National Law Enforcement Officers Memorial and will complete the development of a National Center for Law Enforcement that will highlight and archive law enforcement achievements and...
An investigative news report by Vicky Nguyen, Liz Wagner and Felipe Escamilla posted online at NBCBay Area (see link below) has exposed a USPS policy that some say may have contributed to critical time delays in life and death situations.
NENA-The 9-1-1 Association announced it has received accreditation as a standards-setting authority by the American National Standards Institute (ANSI), which serves as the voice of the U.S. standards and conformity assessment system... "This accreditation certifies and validates our rigorous development process. We look forward to our standards gaining wider recognition and implementation. The end result will be a public made safer through their use," said National President Barbara Jaeger...
Meet the new technology set to transform law enforcement communication. Just launched, 1st Cast L.E. is a mobile app knocking down communication barriers between officers. The app will enable any officer to instantly create and cast real time alerts directly from the scene of the crime. With 1st Cast L.E., an officer is able to reach other law enforcement and media in a matter of minutes, at no cost to them
The NG9-1-1 Institute is seeking nominations for five (5) seats to the NG9-1-1 Institute Board of Directors in the upcoming fall 2012 election. Members of the NG9-1-1 Institute who represent one of the five open positions and are dedicated to the advancement of emergency services and are able to strengthen, assist and expand the NG9-1-1 Institute are encouraged to nominate themselves
The NG9-1-1 Institute recently marked the 9th Anniversary of its NG9-1-1 Caucus. The NG9-1-1 Institute is a not for profit organization that supports the mission of the Congressional Next Generation 9-1-1 Caucus.
Norfolk, Virginia, PD is the first East Coast agency using the LexisNexis Citizen Crime Reporting system to enhance community policing capabilities and enable citizens to purchase their reports, while reducing administrative costs
Engine 911, one of 25 specially painted engines in the Norfolk Southern fleet, rolled out on June 24 to honor the five US Marines killed last week in Tennessee. As the City of Chattanooga was getting ready to pay their respect to SSGT. David Wyatt, Norfolk Southern Railway bought the newest locomotive in their honorable fleet out, with the help of Tennessee Valley Railroad Museum to show support. Engine 911 stood right in front of the Chattanooga National Cemetery, to show support.
As campuses nationwide openup their classrooms for the new school year, MIR3, Inc., an innovator of real-time Intelligent Notification and response technology, is urging school administrators to review their current campus alerting plans to keep students and staff safe and operations running smoothly in case of disaster.
Alliance, Ohio, Police report that they arrested a 44-year-old woman for 9-1-1 misuse after she called 9-1-1 to report that the Chinese food she ordered at a restaurant was "not up to par for her liking.â€ť Listen to the call here....
In recognition of the 100th anniversary of the ANSUL brand, Tyco Fire Protection has launched the world's first online Museum of Fire Protection. The online museum website uses video, photos and text to share the story of the fire protection industry over the last century, chronicling how ANSUL and others have used cutting edge science to protect people and property around the world.
At European level, still only 1 out of 4 citizens are aware of 112 as the emergency number to dial all over the EU. Moreover, this figure has been stagnating for years and it varies significantly across European countries. Thus, more than 25 countries of Europe are organizing awareness raising activities on the occasion of the European 112 Day 2013, observed on 11 February every year since 2009.
According to the California Public-Safety Communications Office, statistics show there were over 250 million calls made to 9-1-1 throughout the United States in 2011. They also estimate that in some cities nearly 70% of 9-1-1 calls were non-emergencies and an overwhelming majority of those false calls were made by children between the ages of 4-11. In order to reduce these alarming statistics, Orange Police and Anaheim Police have taken a more proactive approach to public education.
Heart attacks, car accidents, or fire. Everyone knows that 9-1-1 serves as an emergency telephone number - a vital lifeline to serve the community during crisis situations. But some of the calls made to this emergency hotline are anything but! Life or death? How about a dating hotline OR A call for take-out Chinese? TLC's newest series, OUTRAGEOUS 911, features the actual audio from some of the most ridiculous - and real-life - calls ever received and we’re looking for stories.
The California Governor's Office of Emergency Services Public Safety Communications Office held its fifth Town Hall meeting in Sacramento on Nov. 20th to inform first responders and other public safety communications personnel about the future implementation of the Nationwide Public Safety Broadband Network (NPSBN) through the First Responder Network Authority (FirstNet).
AT&T's "It Can Wait" public education campaign hasn't pulled any punches in educating cellphone users about the dangers of texting and driving. Marking the campaign's fifth anniversary, the company has created a beautiful but horrifying film that shows how not just a text, but any smartphone activity while driving, can endanger users and those around them.
...In moments of danger and desperation, the first people we turn to are law enforcement officers. These often unsung heroes risk their lives and sacrifice precious time with loved ones so their fellow Americans can live in peace and security. But more than that, they are leaders in their communities, serving as mentors, coaches, friends, and neighbors -- working tirelessly each day...
Embodying the grit, compassion, and courage that has driven our Nation forward since its founding, our emergency medical technicians, paramedics, 9-1-1 dispatchers, nurses, physicians, EMS medical directors, firefighters, and law enforcement officers reflect a spirit of selflessness that makes us all strive to live up to their example...
Red Castle Productions has created a powerful PSA to prevent more tragedies. In One Decision, actors reenact what could happen if a child is left in a car for a short time -- it can take as little as 15 minutes to suffer life-threatening injuries. The video also shows what to do if you ever notice a child alone in a car.
While it is too early to comment on the specifics of what happened at the Oakland Ghost Ship [in adjacent Alameda County], there are some things that everyone can do now to make sure that they and their loved ones are safe and hopefully spare families from the anguish suffered by the families of the victims in Oakland.
The Santa Clara County (CA) EMS System has produced a Public Service Announcement that is intended to teach drivers and pedestrians what to do when they encounter an emergency vehicle operating with emergency lights and siren. The video was produced using active EMTs, paramedics, dispatchers, firefighters, and deputies from the Santa Clara County EMS System.
The Red Guide to Recovery Resource Handbook for Disaster Survivors, a longstanding guide that gets distributed to fire departments and other assistance organizations, also has a version specifically geared toward tribal public safety.
The Redwood City (CA) Police Department is using Netop's Live Guide video and text chat to allow community members to have real-time, interactive video chats directly with Redwood City police officers. Live Guide utilizes the latest technology for two-way text, audio and video chat, offering another way for the community to connect with the Police Department.
Revolutionary Public Safety App Develops an â€śun911 Solutionâ€ť for Public to Share their Safety and Security Concerns, Anonymously
Sci-Shot's innovative non-emergency public safety and security mobile App wins User confidence, as reported in sci-Shot's last market research efforts... The App, which serves as a convenient way for people to anonymously report non-emergency public safety and security concerns, can benefit a broad range of organizations, including, event management enterprises, shopping centers, apartment complexes, homeowners associations, indoor malls, and stadiums - virtually any venue where the public...
A new smartphone app is coming to Rogers (AR), and it has the potential to help save lives. "PulsePoint" is a free app that notifies CPR certified people of a cardiac emergency nearby. When a 9-1-1 call is placed, the closest person in a public location that is certified to perform CPR will be alerted on their phone so they can respond before emergency crews arrive.
Rolling Meadows PD Partners with P.A.A.R.I. to Create Gloucester-Style "Second Chance" Addiction Initiative
Those who come into the police station looking for help are encouraged to bring in their drugs and paraphernalia. They will not be charged. Instead they will immediately be placed into a free drug treatment program. "The Rolling Meadows Police Department is proud to be the newest member of P.A.A.R.I. and its membership of police departments and resources that are committed to helping those who are fighting addiction," Chief Scanlan said.
The San Rafael Police Department (SRPD) in northern Californina has partnered with BAIR Analytics Inc, a LexisNexis Company, to provide public crime mapping to their public through RAIDS Online. RAIDS Online makes it easier for San Rafael residents to keep track of crime in their area. BAIR offers RAIDS Online as a free service to any law enforcement agency who wishes to participate.
An 8-year-old student at Stratford Landing Elementary School is being hailed a hero after calling 9-1-1 when her mother fell down the stairs in the family's Fort Hunt home. "I heard a fall and I was like, 'Mommy, are you okay?' And she was like, 'I'm bleeding'" said Katie Lee, a second grader at Stratford Landing Elementary. "I just felt like I had to call 9-1-1 and then I did," said Katie. "I just wanted to save her life."
The follow up film to the acclaimed documentary HEROES BEHIND THE BADGE is HEROES BEHIND THE BADGE: SACRIFICE & SURVIVAL and will be released in the Fall of 2013. This second full-length documentary film will not only tell the stories of brave officers who have laid down their lives in the line of duty. But also the stories of the countless officers each year who are physically disabled, many of them permanently, in violent confrontations.
Smart911Connect Provides Solution Providers and App Developers a Method for Delivering Data to 9-1-1
Rave Mobile Safety, creators of the national public safety database Smart911, has announced Smart911Connect, the first program connecting third parties holding data relevant to the emergency response process with supported 9-1-1 centers. Call takers and dispatchers within Smart911 connected public safety answering points (PSAPs) across the country can now automatically receive approved sources of data, including text and images, delivered to their workstation in real-time alongside a 9-1-1...
Looking beyond the processing of emergency requests, social media can easily be implemented and utilized for various functions to support a PSAP... Most agencies have some component of community policing,fire prevention, communications, or interactive community involvement in their strategic plans. These are excellent areas that can be enhanced by social media because they primarily require dissemination of information from the agency to the public.
Since 2007, as part of a public-private partnership focused on community safety and quality of life solutions, security company Andrews International (AI), an affiliate of U.S. Security Associates, has operated a Community Assisted Problem Solving (CAPS) program in some of L.A.â€™s most disadvantaged neighborhoods. Through the program, CAPS officers provide private policing and problem resolution that effectively bridges the gap between law enforcement and the community.
The consequences and risks of celebratory gunfire can be significant and serious. Many law enforcement agencies proactively announce their plans to maximize their focus and response to celebratory gunfire incidents publicly through direct community outreach and local media...
"Coptimus Prime," the New Braunfels PD's new asset seizure Corvette, makes official debut in today's Comal County Fair Parade in New Braunfels, Texas. The 2007 Chevrolet Corvette Z06, with after-market modifications for racing, was seized during a large methamphetamine raid in June of 2011
The American Heroes Air Show took place last Saturday (June 25) at Hansen Dam in the San Fernando Valley. This event is an opportunity for individuals in the public safety sectors (police, fire&rescue, EMS agencies, etc.) to mingle with the local community. In addition to the displays and demonstrations, the admission-free Air Show also featured the CODE3 Career & Recruiting Expo...
I just got back from seeing THE CALL, the first movie thriller to feature a 9-1-1 dispatcher as its central protagonist. While not without criticisms, I enjoyed the movie and felt gratified to be able to cheer the film for its positive image of the public safety telecommunicator in a heroic role of action. Xena, step aside
You may have seen recent posts on social media sites urging people in the U.S. to dial 1-1-2 rather than 9-1-1 in certain emergencies. This is bad advice. The posts claim that 1-1-2 is especially effective if you are being pulled over in your car and want to ensure that you are dealing with the police. It also claims that by dialing 1-1-2, your call will be answered faster and may go directly to the police. Here are the facts:
Newly hired police officers go through a police academy for training. A citizen's academy is the same principle, but designed for members of the community. It gives the general public a behind-the-scenes look at how police agencies work. Citizen's academies vary in length depending on the hosting agency and that agency's goals; some can be as short as 4 weeks, while others can be as long as 16 weeks.
Most people are familiar with a ride-along: the opportunity for a member of the public to "ride along" with a police officer during a patrol shift responding to calls for service. You have probably seen popular television shows, like COPS for example, where you see the excitement of police officers driving with lights and sirens activated to go help someone. But what about the dispatcher who first answered the 9-1-1 call before the officer was even sent to help?
The first 9-1-1 emergency telephone system in the USA went into service on this date - Feburary 16th - in 1968, in Haleyville, Alabama.
By now you may have seen the previews for SAN ANDREAS, an earthquake disaster movie in which San Francisco plays a starring role. Now local disaster officials are seeing this film as a teaching moment...
The USPDHub system is a mobile app designed to function as a communication tool between local law enforcement agencies and the communities that they serve. The newest update, "Smart Connect," operates on the premise of "see something… say something" and through an innovative communication channel provides the community with an easy way to notify the appropriate agency and person with information.
Black Helmet Films, producers of the "Another 24" mini-series about the life of firefighters, has put together a new video to showcase dispatch in honor of National Telecommunicators' Week. Featuring the Shreveport, Louisiana Fire Dispatchers at Caddo Parish 9-1-1 Communications Center, this is an excellent 15-minute video worth sharing with your responders and community alike.
Taking a humorous approach to informing residents about public safety and the appropriate use of 9-1-1, the Tuscaloosa Fire & Rescue has created a silly video reminding residents not to call 9-1-1 for non-emergencies.
In this new video, Dubai police show off their impressive collection of high end sports cars.
Capstone 2015, a four-day real world exercise, was held on May 11-14, 2015 involving dozens of local, state, and federal agencies â€“ the very players who would be charged with managing the disaster on the state level.
Watch the official Super Bowl NO MORE ad (the first-ever Super Bowl commercial addressing domestic violence and sexual assault) and pledge to say NO MORE at http://nomore.org. The 30 second version of NO MORE's Super Bowl ad will air live during the first quarter of NFL Super Bowl XLIX on February 1, 2015.
In a unique holiday light show display, the Wausau, Wisconsin, Fire Department helped create a unique light show using fire trucks and ambulances. The idea came from Wausau West High School student Hunter Stark, who suggested the project to WFD officials. Stark also edited the 3-minute video of the light show, synced to the song â€śWizards in Winterâ€ť by the Trans-Siberian Orchestra.
The 35-minute documentary film FROM ONE SECOND TO THE NEXT came together when AT&T approached the famous German filmmaker Werner Herzog and asked if he would direct a series of short films warning people about the dangers of texting while driving.
Neighborhood Watch is a community crime prevention program that was launched by the National Sheriffs’ Association in 1972 to encourage citizens to look out for each other, work on neighborhood problems, and make themselves safer. According to the National Neighborhood Watch Program, more than 40 percent of Americans live in areas covered by Neighborhood Watch groups.
We all know that 9-1-1 is something that all kids, like us, should know about. But are the kids really interested? How can we help them become interested? Do they know everything they really should? What do they want to know? What's the best way for them to learn? This interview, taken from a fifth-grader's point of view, should answer those questions.
What Makes the Public More Likely to Second-Guess Authorities During a Crisis? In a digital age when people have many information sources, during a crisis they wonâ€™t always seek guidance from the government or other official channels. But when might they? In a new study, two risk communication experts shed light on what makes people seek or ignore emergency information.
Accompanying the increasing popularity of smartphones came the commensurate popularity of applications or "apps" that made them even smarter. Much of this programming is fun, helpful, or at least innocuous. But what happens when a variety of applications - some obviously designed without public safety input - promise to enhance your enhanced 9-1-1 experience?
Wisconsin Public Safety is primarily responsible for providing many different types of photography, including public information, incident photos, digital imaging, portraits and revolving calendar of special events and ceremonial coverage such as promotional ceremonies, service recognition, special events and other requests.
The monitoring of public safety communications has long been a pastime for many... Live Internet streaming of broadcast feeds now brings emergencies worldwide into the home. Encryption of radio frequencies is not universally endorsed, but it sure does put a crimp on listening. Critics say it interferes with the concept of citizen involvement and community policing, but advocates cite the need for officer safety...