In Memoriam: Norm Forshee, ENP
The National Emergency Number Association (NENA) has reported the passing of Norman H. “Norm” Forshee, ENP after a long battle with cancer.
For two decades, Norm provided strong leadership to St. Clair County and NENA’s Illinois Chapter, while serving as a model leader for the national 9-1-1 community. Through his years of selfless devotion to public safety, he made the citizens of his adopted home state safer and encouraged many 9-1-1 professionals in advancing PSAP operations and technology.
Beyond that, he touched the lives of many and served as an exemplary role model for all who were lucky enough to work or volunteer alongside him. His friendship, commitment to family, and professional dedication will continue to serve as an inspiration to us all.
For more information, see www.nena.org
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Focus: Next Generation 9-1-1
9-1-1 Magazine is combining our Jan/Feb issues with our March issue in order to bring more content to our readers. This issue is expected to mail in mid-March. Subscriptions will be adjusted accordingly.
Focus: Next Generation 9-1-1
♦ Lakewood LODD
Public Safety reacts to the killing of four police officers in Washington State
♦ Gang Violence – Trends and Tactics for Response & Prevention
The 3rd and final segment of our exclusive 3-part Special Report looks at trends in gang violence in Middle America: what police – and dispatchers – need to know about keeping gang violence under control in their communities
♦Next Generation 9-1-1 Technology
Perspectives from the vendors on the front lines of NG 9-1-1
♦ Breaking Into NG 9-1-1 Technology
A Case Study from the University Medical Center Hospital of Southern Nevada Public Safety
Division
♦ Dispatchers and Confidential Information
Managing for Data Security and Liability Protection
♦ Workforce Optimization
Call Recording and PSAP Management
♦ The National Information Exchange Model (NIEM)
Its role in public safety and emergency management
♦ Under One Roof – Creative Consolidation
PSAP Consolidation – A Case Study from Cortland County, NY
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The following appeared on the NENA web site:
To Whom It May Concern,
On Thursday, January 7, NBC’s Today show ran a segment entitled, “911 [sic] Emergency: Are Operators Ready for Your Call?” Like anyone who saw this report, my heart goes out to Ms. Cantrell and her family. The loss of a child, especially one as young as Matthew, is every parent’s worst nightmare. Mr. Rossen’s report highlighted a number of the most pressing issues facing 9-1- 1 today, including insufficient training requirements and standards, the raiding of state 9-1-1 funds, and a lack of strong coordination and oversight at both the state and federal levels.
However, I regret that the story did not adequately represent the reality of 9-1-1 service in this country. Americans have come to expect a high quality of service when dialing 9-1-1, and rightly so; the public’s expectations have been generated because our nation’s emergency communications professionals have provided the public they serve with reliable, consistent, timely, and professional service literally billions of times since the nation’s first 9-1-1 system was implemented just more than forty years ago. |
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Washington, DC — The E9-1-1 Institute, the National Emergency Number Association (NENA), the Association of Public-Safety Communications-Officials (APCO) International, the National Association of State 9-1-1 Administrators (NASNA), and the 9-1-1 Industry Alliance (9IA) announced the opening of nominations for this year’s Seventh (7th) Annual Honor Awards ceremony. The organizations, representing 25,000 members in every state in the Nation, hold the awards ceremony each year where heroes and leaders in the 9-1-1 field are jointly honored by both the E9-1-1 Institute and the Congressional E9-1-1 Caucus.
This year’s ceremony will be on Tuesday, March 16th, 2010. The Co-Chairs of the Congressional
E9-1-1 Caucus are invited to present the awards. Heroism and leadership activities throughout the year of 2009 will be considered for the awards.
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